EdPlace Reviews 848

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers find the platform to be an excellent learning tool, appreciating the clear explanations of concepts and the challenging questions. They highlight its ease of use, the good range of resources across subjects, and its effectiveness in boosting children's confidence and supporting independent learning. People also find the content to be of high quality, with lessons that are easy to manage and engaging for children. However, some people were dissatisfied with the subscription model and reported issues with customer service, including unaddressed inquiries. There were also concerns regarding the user experience, with some finding the interface confusing, assignments not registering as completed, and the recommended assignment feature not working as advertised. A few other people also felt that some questions were unclear, badly designed, or had incorrect answers marked as wrong, and noted difficulties with the search function and the lack of a dark mode.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers praise the platform as easy to... See more

Product

Reviewers highlight positive aspects of the product, with many praising it as an excellent learning tool for... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers report a lack of response from customer... See more

Subscription

Users describe negative interactions with subscription. Many customers express disappointment with the annual... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Edplace helped my grandaughter when she couldn't attend school due to severe anxiety. She felt included knowing that she was able to study English, Maths and Science. It gave her a routine and helped... See more

Company replied

Rated 5 out of 5 stars

Great lessons easy to manage for my 11 years old son. Easy to understand. A lot of assessments to assign.

Company replied

Rated 5 out of 5 stars

I like how it explains concepts before it delves into the questions and I like how the questions are challenging no matter the age or grade.

Company replied

Rated 5 out of 5 stars

Could do with a mid week report just as a extra push to help busy parents like myself keep on track

Company replied


Company details

  1. Educational Institution
  2. Educational Supply Store
  3. Educational Testing Service
  4. Software Company
  5. Study at Home School

Written by the company

EdPlace is an online educational resource provider designed to help parents, teachers and tutors support children throughout their education journey in English, maths, science and 11+ preparation for students in Year 1 to GCSE. Every resource on our platform is written by teachers, with five or more years experience, for students, to support the learning process that takes place in school and at home. Our thousands of resources in Key Stage 1- 3 are fully aligned to the requirements of the National Curriculum, and at GCSE and 11+, we cater to the specifications of all major examination boards (OCR, Pearson EdExcel, AQA, Eduqas, CEM and GL). Students can access resources at any time, via our website or iOS and Android apps, to ensure that learning really can take place whenever and wherever students choose. We believe that every parent and educator should have access to top-quality educational resources to enable children succeed. If used regularly, EdPlace students make on average 50% more progress in a school year compared to their peers - now that's smart learning!


Contact info

3.7

Average

TrustScore 3.5 out of 5

848 reviews

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1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great product at a very reasonable price.

The Parent Student setup is great and activity completion notifications make things really convenient. Happy that the curriculum aligns with that of the UK schooling system.

My daughter is having issues with school attendance and home schooling is so expensive so this is much more affordable.

December 1, 2023
EdPlace logo

Reply from EdPlace

Hi Indy,

Thank you for your praise, we’re happy to hear that you have found the completion notifications helpful. We hope that we continue to exceed your expectations when it comes to our resources and alignment with the national curriculum.
If you ever need to reach out we are here at help@edplace.com

All the best,

Lutonady
The EdPlace team

Rated 4 out of 5 stars

9/10

Great app, but some answers are incorrect.

December 1, 2023
EdPlace logo

Reply from EdPlace

Hi Charles,

We are glad that you have found the app great. We’re here to help and support you and your child every step of the way. If you come across any questions or answers you want to look at just email us at help@edplace.com we will be very happy to support you so you get the best use of your account.

All the best,
Lutonady
The EdPlace team

Rated 5 out of 5 stars

11+ highly recommend

Our son David has done so well in his 11+ thanks to EdPlace’s amazing resources and tuition sessions

have left if quite late in the year to start prep for this and in all honesty felt a bit lost until came across EdPlace!

cannot thank you guys enough!

October 25, 2023
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Alina, 
That's so awesome!
It really fills us with great joy knowing how helpful you found our 11+ resources. We are happy to hear how well he has done.  We hope that we continue to exceed your expectations. Keep up the great work at your end!
All the best,

Rated 4 out of 5 stars

Explanantions

The tests are good but the explanations need to cover more.

November 10, 2023
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Reply from EdPlace

Hi Conrad, thank you for your feedback. Our team of teacher authors are constantly improving current activities and creating new ones too so watch this space! Best wishes, The EdPlace Team

Rated 5 out of 5 stars
EdPlace logo

Reply from EdPlace

This is fantastic! 
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com (mailto:help@edplace.com).
All the best,
The EdPlace team

Rated 5 out of 5 stars

We are extremely happy with EDPLACE

Elina and I are extremely happy with EDPLACE
It's a fantastic site. The best out of all the on learning sites easy to use from the parents to the child's.
You can switch between both easily. They send you emails of weekly progress.
I can set rewards, follow Elinas progress, set her assignments, easy printable activities. We have done so much work!
Thank you EDPLACE 😊

November 3, 2023
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Reply from EdPlace

That's great! We're so pleased you're finding your EdPlace account easy to use, and of course, valuable to Elina's learning. We hope that we continue to exceed your expectations. Keep up the great work at your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars

The app is absolutely fantastic great…

The app is absolutely fantastic great way to home school

October 6, 2023
EdPlace logo

Reply from EdPlace

Hi Hayley,

We are really pleased that you’re enjoying using the app and finding it so beneficial to your home schooling. We hope you continue to do so and if there is anything we can do for you, just let us know at help@edplace.com. Have a wonderful day! 

All the best, 
The EdPlace team

Rated 5 out of 5 stars

Great homeschooling support

Excellent range of questions and very easy to assign and review. Perfect for supporting us with home schooling.

September 15, 2023
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Reply from EdPlace

We're so pleased you've found EdPlace to be a great support with your homeschooling! Keep up the good work.
All the best,
The EdPlace Team

Rated 5 out of 5 stars

every thing is going well thank you…

every thing is going well thank you aaron is doing every thing that is set for him so we as his parents thank you

September 7, 2023
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Reply from EdPlace

Hi Kenneth,
There's no need to thank us - that's why we're here! It's wonderful that things are going well and that Aaron is engaged with his activities on EdPlace so far. Keep us updated on his progress by emailing us at help@edplace.com or if you need any support at all.
Keep up the amazing work at your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Absolutely love EdPlace

Absolutely love EdPlace, my kids like it too!!!
I have 2 homeschoolers age 9&11 and it’s such great help, worth every penny

September 14, 2023
EdPlace logo

Reply from EdPlace

Hi there,
We're thrilled to hear that you and your children are enjoying using EdPlace - that's what we love to hear! If there is any way we can support you further, please don't hesitate to email us at help@edplace.com.
All the best,
The EdPlace team

Rated 5 out of 5 stars

I love it so easy to use

I love it so easy to use, my daughter loves it too as it’s in nice small sections :) only down side I’ve found is when assigning I can only see ones I’ve assigned that my daughter hasn’t completed, once my daughter has completed them I can assign them again so gets confusing when I assign more work I lose track of what hasn’t completed

September 14, 2023
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Reply from EdPlace

Hi Charlotte,
It's great to hear that you and your daughter are enjoying using EdPlace and that our "little and often" approach is a good fit for your needs!
Thanks for your feedback on assigning activities; it's always really helpful to hear how we can improve our platform. When assigning, you will see a button saying "Assign" if your daughter has not attempted an activity before or "Reassign" if she has. If you need any further help with this at all, please email us at help@edplace.com and we will be happy to give you more info and support.
All the best,
The EdPlace team

Rated 5 out of 5 stars

You are doing a fantastic job by…

You are doing a fantastic job by helping our children/pupils to pass all their exams

September 7, 2023
EdPlace logo

Reply from EdPlace

Hi Tony,
That's so awesome!
It really fills us with great joy knowing how helpful you and your children are finding EdPlace when preparing for exams. We hope that we continue to exceed your expectations. Keep up the great work at your end!
All the best,
The EdPlace Team

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. This is helping me & my 11 year old son enormously. Such a great learning platform, super easy and straightforward to use, all tailored to your own child. Thank you EdPlace!

September 7, 2023
EdPlace logo

Reply from EdPlace

Hi Angela, 
Thank you for your kind words. We’re so happy to hear how much you and your son enjoy using EdPlace. We hope that we continue to exceed your expectations. 
Keep up the great work at your end!
All the best, 
The EdPlace team

Rated 4 out of 5 stars

Edu place is a great innovation.

This platform has helped fill a learning gap due to relocation and am very impressed with the detailed work schedules in use.

July 13, 2023
EdPlace logo

Reply from EdPlace

Hi Yetunde,
This is fantastic! 
We’re really happy to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com.
All the best,
The EdPlace team

Rated 5 out of 5 stars

I've found this app has provided me…

I've found this app has provided me with great tools to see how my child is progressing and to identify areas of strength and areas that need work.

July 6, 2023
EdPlace logo

Reply from EdPlace

Thank you for your valuable feedback.
It's so great to hear that you've found our app to be a great tool in understanding your child's progress. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.
Keep up the hard work at your end!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Excellent communication and support

Excellent communication and support, above & beyond my sons schools entire department.

July 8, 2023
Unprompted review
EdPlace logo

Reply from EdPlace

Hi Tracey, 
Thank you so much for your review. Your feedback means the world to us and we hope that we can continue to exceed your expectations. We're here to help and support your child's learning journey every step of the way.
Keep up the amazing work!
All the best,
The EdPlace team

Rated 5 out of 5 stars

Stress free education

I like how easy it is to assign work to my children and that you can even go back to previous year groups to allow them to complete any work they may have missed. Also it's great that I am able to set rewards for them to work towards as an incentive to learn more quickly. My children also like this as the work is instantly marked before they can move on to the next question and if they get the wrong answer there is a section which explains the answer to them which I think is a good idea. I think this was well worth the money as it covers everything from Year 1 to Year 11 including GCSE and 11+. I would recommend this to anyone who wishes to extend their child's knowledge whether at school or not

July 7, 2023
EdPlace logo

Reply from EdPlace

Hi Adrian,
This is fantastic! 

It fills us all with so much joy to know how successful your children were on EdPlace.
We’re thrilled to hear how useful you find our resources. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you need any help, email us at help@edplace.com.
All the best,
The EdPlace team

Rated 5 out of 5 stars

Great online learning

Good review of work , regular updates on how child is doing

June 15, 2023
EdPlace logo

Reply from EdPlace

Hi Barbara,
Thank you for sharing your feedback with us.  We're so happy to hear how helpful you find our weekly updates. 
We’re here to help and support you and your child every step of the way. If you need any help at all, just email us at help@edplace.com. 
All the best, 
The EdPlace team

Rated 5 out of 5 stars

After making the decision to take my…

After making the decision to take my child out of full time school to home educate I have used ed place . It is easy to use and explains in easy terms how to complete the work . My child has gained much more confidence in her own abilities and realises that she can do the work where school made her feel that she couldnt .

June 8, 2023
EdPlace logo

Reply from EdPlace

Hi There,
This is amazing! 
It fills us all with so much joy to know how well your child is doing. We aim to be the very best education partner for parents, and we will continue to deliver the best learning resources to you. If you do need any help at all, email us at help@edplace.com
All the best,
The EdPlace team

Rated 4 out of 5 stars

Very well sorted/ one glitch

Very well sorted, easy to navigate curriculum. All core subjects at one place, superb!

One problem though, if you have more than one kids & get a family package then it plays up a abit, assigning tasks to students doesnt work as it should

June 15, 2023
EdPlace logo

Reply from EdPlace

Hi Fahd
Thank you for your valuable feedback. We're constantly working hard to improve our content to offer all our customers the best learning materials to support their needs.  We’re sorry to hear that you’ve had difficulty with assigning activities to your children using our Family account. Please contact our support team at help@edplace.com with further information and we will be very happy to look into this further. 
All the best, 
The EdPlace team

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