eezyimport Reviews 643

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making every interaction pleasant and productive. Many people highlight the outstanding customer service, appreciating the personalized and understanding approach they receive. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth, user-friendly interface, which simplifies complex processes.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the responsiveness,... See more

User experience

Consumers find the user experience to be very positive, consistently highlighting its ease of use and... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team's helpfulness,... See more

Response time

Users describe positive interactions with response times. Customers consistently report quick responses... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the reliable and streamlined... See more

Based on these reviews

Rated 5 out of 5 stars

As a regular client of Eezimport, we can confidently say they’ve been consistently excellent 👏 What keeps us coming back is how simple and hassle-free they make everything. The entire process... See more

Company replied

Rated 5 out of 5 stars

I'd never imported anything before my Japanese Kei Truck. The folks at Eezyimport handled everything and set my mind completely at ease. They handled all my missteps with grace and kept me squared... See more

Company replied

Rated 5 out of 5 stars

This is my third time using eezyimport.com to handle my own customs clearance. I hit a snag with the ISF filing and they immediately assisted me through chat and always respond immediately. The snag w... See more

Rated 5 out of 5 stars

Everything went very smooth. The web interface is simple and the Q&A section is very informative, if there's were any additional questions that I had I could just direct message and get an immediate r... See more


Company details

  1. Customs Broker

About eezyimport

Written by the company

eezyimport.com



eezyimport’s mission is to provide a digital Supply Chain platform that puts the shippers in the driver’s seat.
We are driven to simplify the Supply Chain process, enhance customer profitability on every shipment, and disable the reliance on multiple mediators.
We are constantly expanding the community of independent shippers and now, our clients who already chose the “eezy way,” are driving demand for future eezyimport applications.


Contact info

4.9

Excellent

TrustScore 5 out of 5

643 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

First time importing

First time importing. I may quite a few mistakes but they were quick to help and provide assistance. Had a quick turnaround requirement. They made it a success.

December 31, 2024
Rated 5 out of 5 stars

Repeat customer

Easy process, quick and helpful feedback if things are not correct, inexpensive. Website does tend to lock up on certain items and needs to be refreshed, but all the data is saved.

December 25, 2024
Rated 5 out of 5 stars

Professional, helpful & impressive

As usual, eezyimport went out of their way to assist me by proactively calling me with issues and actions required. Every interaction with them has been professional, helpful and impressive. There is no end to their patience as I struggle to understand the processes, terms and complexities.

December 24, 2024
Rated 5 out of 5 stars

The support that was available was supper!

This was our first time using eezyimport and I can assure you that it won't be the last. The support team walked us through each and every step until we set to go. I would recommend to all of my business partners that has to have a bond in place to move their shipment.

December 13, 2024
Rated 5 out of 5 stars

Wonderful teachers

This is my third time with Eezy import. Every time I am impressed more and more. There are so many positive aspect of their dealings however this time I will concentrate on one. They are a very good teaching team. Mark & NIna are very patient, does not get irritated or irked, imparts guidance and knowledge with ease & smiling demeanour. I was a total novice but now I am reasonably competent in filing for cargo release. All credit goes to Mark & Nina. A great company, I would recommend for everyone.

December 3, 2024
Unprompted review
Rated 5 out of 5 stars

GOOD EYE

THEY EXAMINE YOUR DOCUMENTS VERY CLEARLY, AND MAKE SURE YOU DON'T HAVE ANY MISTAKES. OUTSTANDING WORK.

November 29, 2024
Rated 5 out of 5 stars

Awesome chat support

Awesome and lightning fast chat support for someone who does not know the technical process of importing whatsoever. They know their trade and they're good at it. Let them help you.

November 18, 2024
Rated 5 out of 5 stars

Professional Agents

Professional Agents
Having never done this before, I really struggled due to the manufacturer not forwarding all information necessary. When customs rejected my filing I was emailed and didn't realize it, then called by your agent to help me fix my errors. He was very professional and helpful.

November 20, 2024

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