Essence of Europe

Essence of Europe Reviews

A product’s star rating is calculated as the average of all its reviews.


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Sold by EF Educational Tours

www.eftours.com

32.7K Reviews

4.5

The information on this page is based solely on product reviews written by customers of EF Educational Tours via Trustpilot.



All reviews


Rated 5 out of 5 stars

Great trip that our entire high school group really seemed to enjoy and embrace!

Rated 5 out of 5 stars

My son had an amazing trip with EFE tours, friends and teachers trip 100% safe. My kid was always in touch with me, and I felt happy that he was having an experience that he will never forget.

Rated 4 out of 5 stars

Over all very good tour for a group tour. Our guide Adriana made the trip. I would recommend some improvement to restaurant and hotel selection. Some were great other were just average.

Rated 5 out of 5 stars

Lots of things to see and learn. Still had free time.

Rated 5 out of 5 stars

Overall, great experience and a wonderful way for travelers to knock off a bunch of bucket list items while learning where they’d love to return to see one day.

Rated 4 out of 5 stars

Our tour guide was soooo amazing, he fixed any problems we may have had before we even knew about them.

Rated 3 out of 5 stars

The tour felt very rushed - I know there has to be an agenda, but most of the tour group (it seemed) wished that we could have stayed longer in some places and spent much less time in others. For what we paid, it was worth getting breakfast and dinner each night, and the places we stayed weren't the worst, but - again - I wish that we had gotten to give some input to the areas we were in.

Rated 5 out of 5 stars

My students had the chance to experience numerous countries and cultures. The trip provided exactly what they said it would.

Rated 5 out of 5 stars

Painless experience

Rated 5 out of 5 stars

I personally had a good experience with this trip. I liked the different historical and architectural places and how we got free time in every place we went to.

Rated 3 out of 5 stars

Lots of bumps in the road and poor sleeping arrangements but great EF guide. The EF guide made up for all the cancellations experienced on trip (activities/bus/sharing beds). So he was the reason for a good experience but lack of support for him from EF was disappointing to see.

Rated 3 out of 5 stars

Great timing with visiting countries. Rooms were inadequate (five to a room). I wish the Eiffel Tower was open to get the whole experience.

Rated 5 out of 5 stars

Very enjoyable. The tour guide waa great and enjoyed all thr places that she went to.

Rated 1 out of 5 stars

So disappointed!!! Poor quality of everything!!! Hotels, food, tour guide, schedules, everything was sad!!!

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Reply from EF Educational Tours

We're sorry to hear that you were disappointed with your experience. As an educational travel company, our focus is to provide enriching and educational experiences abroad. We understand that accommodations and food preferences can vary, and we strive to offer a range of options that reflect the local culture and cuisine. We also work hard to ensure our tour guides are knowledgeable and professional. We are sorry to hear we did not meet your expectations in these aspects of your tour. Your feedback is important to us, and we will take it into consideration as we continue to improve and enhance our offerings.

Rated 3 out of 5 stars

For 19 days EF provided the least possible, when quantifying this tour, you discover that for a hefty price rage travelers were given the bare minimum. Accommodations that were below standards, menus without options, and when in need of assistance due poor hostel like accommodations, EF doesn’t respond to your calls. The only time EF gets involved is when a passport is lost or a traveler misses a train…not when travelers are unhappy with the hostel rooms, and are feeling unsafe. Beware! Promises are given, few are kept!

EF Educational Tours logo

Reply from EF Educational Tours

We appreciate you sharing your feedback with us, and we apologize for any dissatisfaction you experienced during your tour. We strive to provide a quality, educational experience for our travelers, and we regret that we fell short of your expectations.

Regarding the accommodations, we apologize if
they did not meet your standards. We continuously evaluate and update our hotel selections to ensure a comfortable and enjoyable stay for our travelers. We will take your feedback into consideration as we review and improve our offerings.

We are sorry to hear that you felt unsafe in the hostel-like accommodations. The safety and well-being of our travelers are of utmost importance to us, and we will review the feedback you provided to assess and address any concerns regarding the accommodations.

We value your feedback and will use it to make necessary improvements. Thank you for your review, Robin.

Rated 5 out of 5 stars

Amazing Experience with affordability.. My son enjoyed himself along with the rest of us.

Rated 5 out of 5 stars

We had the best tour director. He worked very hard to keep our group happy and on track. We saw and learned so much. Some days were very long. Be prepared to walk 4-5 miles per day. This was an amazing experience to share with my daughter. It's worth every penny.

Rated 5 out of 5 stars

Fantastic!

Rated 5 out of 5 stars

The Essence of Europe tour was phenomenal. It was very fast paced and enjoyable experience. I wish we spent more time in Switzerland. This trip greatly increased my understanding of world culture. I highly recommend it!! Shout out to our tour guide, Dio!