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The information on this page is based solely on product reviews written by customers of EF Educational Tours via Trustpilot.
IT WAS AWFUL
Reply from EF Educational Tours
We are sorry to hear your tour experience was not enjoyable. Please provide more specific details about the issues you encountered so that we can better understand and address your concerns at traveler.outreach@ef.com. Your feedback is valuable in helping us improve our services.
Trip not as planned out!
Reply from EF Educational Tours
We're sorry to hear that your trip didn't go as planned. Please provide more specific details about the issues you encountered so that we can better understand and address your concerns at traveler.outreach@ef.com. Your feedback is valuable in helping us improve our services.
This was an organized and informative planning process and EF provided an amazing educational and cultural experience for our kids!
The experience in tour guides were amazing. However the food that you have provided was not good and they were always hungry and had to order Uber eats at the end of the night. They stayed in many hotels and only two of the hotels were good the rest of the hotels he said we're dirty and disgusting.
Reply from EF Educational Tours
Thank you for sharing your feedback with us. We're delighted to hear that you had an amazing experience with our tour guides. Their dedication to providing excellent service is of utmost importance to us.
However, we apologize for the disappointment you and your group experienced with the provided food. We understand that the culinary aspect of a trip is essential, and we always strive to offer a diverse and enjoyable dining experience. Your comments will be taken into serious consideration as we review and enhance our meal options to ensure they meet the expectations of our travelers.
Additionally, we apologize for any inconvenience caused by the hotel accommodations. Our goal is to ensure our travelers have a comfortable and pleasant stay, and we're sorry to hear that some of the hotels did not meet expectations. We will be working closely with our partner hotels to ensure the highest standards of cleanliness and comfort are maintained.
Your satisfaction is paramount to us, and we truly appreciate your input as it helps us to continually improve our services. We value your feedback and will take all necessary steps to address the areas of concern you've raised.
Thank you once again for choosing to travel with us. We hope to have the opportunity to welcome you on another EF tour and provide you with an even more exceptional experience in the future.
Tour guide Isis was excellent. Very carying for the group. Her enthusiasm was contagious too. The itinerary was well prepared - packed, and everything went exactly as expected. Recommended.
Phenomenal!
Amazing. So glad we had Isis again too. She helped us with so many things. The kids loved her
We had a great time! Everything was fantastic, from the bus drivers to the tour guide.
Amazing trip and people, will use again
Fantastic trip!
Amazing trip. Hotels were terrible.
I have been traveling with EF tours since 2006 and have always been impressed! With any trip my advice is to do the hotel and food upgrades and if you have adult travelers with your students, everyone will have an amazing time! I take about 50 travelers every summer and we have an amazing time every time!
It was a fantastic experience. My students and parents who attended remarked that everything ran very smoothly. Many are continuing to travel with me on other tours. EF was accommodating to all the variable in traveling.
The best trip of her life
