Paris, Florence and Venice

Paris, Florence and Venice Reviews

A product’s star rating is calculated as the average of all its reviews.


EF Educational Tours logo

Sold by EF Educational Tours

www.eftours.com

32.6K Reviews

4.5

The information on this page is based solely on product reviews written by customers of EF Educational Tours via Trustpilot.



All reviews


Rated 5 out of 5 stars

This is a great tour with beautiful scenery, history, and cultural experiences. My kids and I thoroughly enjoyed every experience.

Rated 1 out of 5 stars

EF Tours double charged me $2300 and took 5 months and complaints to State Secretary, FTC, and BBB before they would refund my money. Additionally, they underbooked hotel rooms and train tickets. Students were at times required to stand on trains and extra students in hotel room-not what we paid for! They also paired our group of 16-19 year olds with a group of 11-12 year olds. We were told our school would be paired with a group the same age. All of our students complained about the children, they made our group late to and miss activities. Totally unacceptable. Fortunately, our teachers/leaders were phenomenal. However, for the cost, very poor planning on EF Tour's part. Will not go on or recommend this company for tours.

Rated 5 out of 5 stars

The process was great and my son had a wonderful time

Rated 4 out of 5 stars

Tour was well planned and kept everyone running from place to place with bits of free time to explore on your own. Hotels and food experiences were clean and well tended. Tour guides provided a basic knowledge of what we were seeing and the history of places.

Rated 4 out of 5 stars

Great experience!

Rated 5 out of 5 stars

My 16 year old loved it and the tour guide was wonderful!

Rated 3 out of 5 stars

Overall it was good. I did not like that the dinner restaurant did not serve a dish from their menu, and were served the same dish multiple nights. Also did not like that the last hotel we were strongly encouraged not to leave our rooms once we were in them.

Rated 5 out of 5 stars

Our tour guide made sure everything went perfect!

Rated 5 out of 5 stars

Wonderful trip! Very organized! Very prepared and well thought out! My daughter got to see so much!! Definitely the way to travel for kids in school. Very safe and informed!

Rated 5 out of 5 stars

A fantastic trip for anyone wanting to explore the beauty of Europe.

Rated 5 out of 5 stars

I had a wonderful experience exploring both independently and with our amazing guide!

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Reply from EF Educational Tours

We're thrilled to hear you had a great time on tour! Thank you for sharing your kind words. We hope to see you on a tour again soon!

Rated 3 out of 5 stars

Not what we expected having been on multiple tours before. Our daughter didn’t get to go in most of the historical buildings and sites because they weren’t open on the days they were scheduled to be there or other reasons. This is understandable once in a while but don’t plan visits to places on days when it is known they are closed. The same meal was served six nights in a row to the tour group in several different restaurants. This definitely could have been a lot better.

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Reply from EF Educational Tours

Thank you for sharing your feedback about your recent tour experience with us. We appreciate your honesty and apologize for any inconvenience you encountered during your trip.

Regarding the historical buildings and sites, we understand how important it is for students to explore these landmarks. We
sincerely apologize if any of the sites were unexpectedly closed on the scheduled days. We will share this feedback with our team as they continue to plan tours for groups.

As for the repetitive meals, we know culinary experiences are an integral part of travel, and we regret that this aspect fell short of expectations. We will work closely with our restaurant partners to enhance the dining options and provide a more diverse menu for our travelers.

Your feedback is invaluable to us, and we will use it to improve our services. We hope you’ll consider traveling with us again, and we’ll strive to exceed your expectations next time. If you have any further concerns, please feel free to reach out to our traveler support team.

Rated 3 out of 5 stars

Irreplaceable and priceless memories were made. Our tour director (Luca) was fantastic. The schedule felt a bit compact, and the food served to us for dinners left much to be desired (especially from Italy and France).

Rated 5 out of 5 stars

Everyone had a great time. Perfect itinerary and well paced. Thanks EF and everyone who made this trip happen.