A first impression rather good, but...
A first impression rather good, but... when it comes to reality, you may get problems. First - it took too much time and efforts to draft the final project. The factory is totally inflexible - they only can do a little for you, so you have to adapt your requirements to their possibilities. However, the worse was that the final solution does NOT correspond to one you SIGNED and ORDERED. In our case, we ordered two-side soft close system for the sliding doors. Everything was documented, signed and, of course, calculated into the price. However, upon delivery it has been discovered that only one side of the door was equipped with the soft close system. I was surprised that in the "copie monteur" only one side was equipped with the device, meaning that the factory got an order, which was initially not correct! I tried to contact the shop several times, but haven't received any positive response so far. So, this was my first (and the last) experience with EGGO.
UPDATE 14/09/2023: I've got a phone call from the "service cilents" saying that the missing parts should be ordered. However, what I expected from EGGO so far (apart from apologies, which have not even been expressed!) - is the concrete date when I can get what I ordered.
UPDATE 18/10/2023: one month gone, nothing has changed, one star off.
Reply from Eggo Kitchen & House - Sint-Pieters-Leeuw
Mr. Malishev, our customer service confirms that they have contacted you regarding your complaint. They will follow this up with you until it is resolved. Mvg, the èggo team