eharmony Reviews 

344
•
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

They do not deserved even 1 star for the service paid but nothing provided. Wrong matched, located in different states, empty profiles, wrong age, no photos. Little new profiles... I asked to re... See more

Rated 1 out of 5 stars

When I asked to delete my account here was the answer “ We're currently unable to delete your account; however, we can set the status of your profile to inactive, and your profile, along with it'... See more

Rated 1 out of 5 stars

Zero if I could. I paid for 6 months. All I received were fake profiles. You could lol because you could clearly see different architecture to our in Australia. European wall power sockets. Cars with... See more

Rated 1 out of 5 stars

met a woman who goes by the name of andrea currington says she is in the military/army she is fake a scammer gets u to apply for leave for her through the so called army once approved the email u with... See more

Company details

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 143539655

  1. Public & Local Services

Information provided by various external sources

At eharmony UK, we create longer-lasting relationships by matching you on 18 dimensions of compatibility. We take the time to really get to know you, understand your values and personality traits, so that we can connect you with people who are truly right for you. It’s not just a numbers game; we offer quality, not quantity so that you can be sure all your matches are people really worth getting to know.


Contact info

1.1

Bad

TrustScore 1 out of 5

344 reviews

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No recent history of asking for reviews

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1.1

All reviews

(344)

25 reviews in the last 12 months

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Rated 1 out of 5 stars

Dont do it especially if you are a guy

Dont do it especially if you are a guy, as it will always cost more than you think,

The matches are impossible to contact, and if you don't want to continue and cancel or delete your subscription they will go after what is outstanding and will bring a debt collector in.

All the other dating sites i have tried don't do this apart from eharmony.

its not worth the pain fellow single dating men of Australia

January 17, 2023
Unprompted review
Rated 1 out of 5 stars

Rip off.......Only about 20 men in my…

Rip off.......Only about 20 men in my category, and half of them are 200 kilometers away in vitoria
I tired to cancel but they are keeping me to pay for 2 years, at $26 a month
Waste of money Only about 10 men on the site, and I am not interested

May 17, 2023
Unprompted review
Rated 1 out of 5 stars

Alas, I bought a 6-month subscription...

Bought a 6-month subscription, but bailed-out after only 2 months. Their reputedly scientific algorithms used for matching, are incompetent. Was provided with contacts much further afield than I desired while only vaguely matching my profile( e.g., I live in Sydney and was recommended a match from Port Macquarie.)
I politely requested a cancellation. However, eHarmony was adamant that I must pay the outstanding amount.
Now, they are employing a debt collection agency.
Matter is being handled by Dept. of Fair Trading and also seeking advice from LawAccessNSW.
Avoid this mercenary..and amateur... business

April 28, 2023
Unprompted review
Rated 1 out of 5 stars

Cancelling is difficult

Cancelling is difficult
After pressing some difficult-to-locate buttons to try and cancel my membership, the website said that I must write to them and include a special password in my email.

This is not normal. Suspicious.

April 29, 2023
Unprompted review
Rated 1 out of 5 stars

Thought I'd give it a go instead of…

Thought I'd give it a go instead of tinder. Minimal people on the site. Everything locked behind a paywall and best of all minimum 12 month sign up with no cancellation policy... too bad if you meet someone (on another platform no less) and are stuck footing the bill for the full 12 months.

April 26, 2023
Unprompted review
Rated 2 out of 5 stars

This site has many great features…but...

This site has many great features compared to other dating apps, but the biggest problems with your site are the costs - You are much more expensive than similar dating sites. $660/yr is ridiculous. (Maybe advertise a little less) - And the other is the location information for matches. Let me explain. If I get chatting to someone between 20km and 50km away, that is a huge difference! It's the difference between travelling 25 minutes to meet someone and well over an hour depending on where they are. This is a deal breaker for me and I should be able to know this before I start chatting to someone, and not after. If you aren't going to just have the postcode shown, like you once did, maybe have 5km increments. I understand that you do this for privacy, but no nutcase is going to find someone in a 5km radius. It would be like looking for a needle in a haystack. For people looking for love locally, I also suggest lowering the minimum range from 20km.

Lastly, no other reputable dating app makes the user email to cancel the membership. I think you only do this with the hope that people don't realise it to steal some extra money from people.

April 14, 2023
Unprompted review
Rated 1 out of 5 stars

This company is a complete rip off

This company is a complete rip off
They con you into a subscription and then when you try to cancel they threaten you with a collection agency
They are trying to get over 500 dollars from me and keep threatening me to pay
I am currently reporting them to Consumer Affairs
My advice steer very clear from this site

January 11, 2023
Unprompted review
Rated 1 out of 5 stars

Worst dating site I’ve ever been on the…

Worst dating site I’ve ever been on the company does not stand by their product. I’m only two weeks into my subscription and the the company will not stand by what they give you. It’s nothing like what is advertised the matches, a horrible and not even close to what I put into the system upon sending emails to them. They refused to let me out of my contract, even though I am so dissatisfied with the service, and it only has been two weeks and I complain to them after one week. Do not buy this service until they start standing by what they are actually offering in all the advertisements.

March 13, 2023
Unprompted review
Rated 1 out of 5 stars

Very discusting business practices

Very discusting business practices, people must be leaving in droves, asked for refund with in 1 day and they refused. I will never even consider them again. Approached ACCC about them.
⚠️ ⚠️ WARNING ⚠️ ⚠️ Read reviews and you will make right decision

March 1, 2023
Unprompted review
Rated 1 out of 5 stars

This company seems to be all about the…

This company seems to be all about the money. The cheapest subscription is for 6 months. Once paid there are only a few matches, mostly in another state.
Their compatibility matching system is dubious, waste of time and money.
They continue to charge even after you have unsubscribed.

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

WHY ISNT THERE A ZERO STAR OPTION?

WHY ISNT THERE A ZERO STAR OPTION?

MISREPRESENTATION, EXTREMELY EXPENSIVE, I TRIED TWICE TO CANCEL MY MEMBERSHIP.

THEY SENT COLLECTION HOUSE AFTER ME FOR MONEY THAT IS NOT OWED.

THREATS, PREDATORY BEHAVIOUR.

AVOID.

February 15, 2023
Unprompted review
Rated 1 out of 5 stars

Eharmful attempts hundreds for debt…

Eharmful attempts hundreds for debt collectors for a subscription on their platform is horrible and minimal matches.

Paid them ages ago to try (costs too much and horrible platform does about nothing) and now they want to try debt collectors and threats,

February 14, 2023
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website. I am a fairly handsome, wealthy 62-yr old and after 6 months, I have had no responses from anyone. Most of the female profiles are false, with no photos or completely unrealistic descriptions (short, full of spelling errors, offhand) obviously written by some bored employee. I tried to cancel my account after a week but they were impossible to deal with and ignored me. PayPal would not refund either. A TOTAL WASTE OF MONEY. AVOID!!

February 11, 2023
Unprompted review
Rated 1 out of 5 stars

ZERO STAR

They do not deserved even 1 star for the service paid but nothing provided.
Wrong matched, located in different states, empty profiles, wrong age, no photos. Little new profiles...
I asked to remove my profile in 2 days after I opened, they refused.

I deleted authorisation foe payment, deleted my PayPal account to avoid any further payments. Thank God, I never used my real petsonal details. They can go to hell, scammers

January 17, 2023
Unprompted review
Rated 2 out of 5 stars

I've paid a subscription for eharmony…

I've paid a subscription for eharmony twice now, once 9 years ago and the last time being 2022.
The only positive I found was that you get less weirdo's but I always find a lack of matches. I also think the company must be struggling as I really felt they were more interested in taking my money than anything else.
I've decided after trying a few dating sites that this one is just not worth the $$$'s.

March 26, 2022
Unprompted review
Rated 1 out of 5 stars

ZERO stars

ZERO stars, a complete scam and waste of money! They need to be reported for their dishonest and dodgy trade practices!

January 18, 2023
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if I could

I would give zero stars if I could.

One of the matches who contacted me... thankfully I never responded... I later received an email from eharmony to imply he was a scammer. I felt unsafe and none of the matches were suitable.

I tried to cancel within 3 days of joining... was told I couldn't... I'm signed up for 6 months and this has been the worse experience ever.... First and last time I will use a dating site. Only signed up on a spur of the moment on a low day. Paying the price for that decision.....

November 26, 2022
Unprompted review
Rated 1 out of 5 stars

eHarmony robs you of money

eHarmony robs you of money, I only became aware of this when the service didn't provide the advertised services. While trying to cancel my subscription I was told I had been signed up for 2 years without my knowledge. Matches are spread over a large area and I've had more scammers contact me than real people.

December 31, 2022
Unprompted review

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