The customer service was very responsive, and delivery was fast! Although the delivery guy mislocated my apartment, he made sure I come out to take the package instead of just leaving it at door. I’m... See more
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See what reviewers are saying
Very easy experience After finding what I needed on another site which had quite low ratings, I gave Elara a chance due to their rating on Trustpilot. They did not disappoint and I was lucky to... See more
False Advertising. We purchased a support product for a server and Elara will not deliver on this due to a description error on their website and are looking for us to pay the difference. Avoid at all... See more
Company replied
I had ordered a high end laptop from the manufacturer's Irish website, who failed to deliver - pushing the delivery date out a full month. I cancelled this order and subsequently ordered the same la... See more
Company details
- Computer Store
- Computer and Accessories Store
- Drives and Storage Service
- Printer and Scanner Store
- TV store
Written by the company
Elara Online is Ireland's largest online computer store with over 80,000 products. Free Delivery on orders over €250
Contact info
Level 1, The Chase, Sandyford Business Park, Dublin 18, D18 Y3X2, Dublin, Ireland
- 01 625 1320
- sales@elara.ie
- www.elara.ie
4.3
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delivery good and previous products…
Delivery good and previous products gave no problems.
March 15, 2018
Unprompted review
Very efficient and helpful staff
Very efficient and helpful staff! Thank you!
March 15, 2018
Unprompted review
Absolutely delighted with this product
Absolutely delighted with this product, and the speed of delivery (allowing for snow, and closed roads!).
March 13, 2018
Unprompted review
Very good online shop.
March 13, 2018
Unprompted review
Excellent service
Excellent service, great delivery time, fantastic response times and brilliant customer service. The only slight downfall is that the website is a little cluttered and the prices are a bit high on certain things. Overall a great business though.
March 13, 2018
Unprompted review
excellent to deal with very very…
excellent to deal with very very efficient. ordered products on tuesday and recieved them on thursday two days later. execellent great service. would definately use this company again. i would also recomend them to anyone.yourstruly S.B.
March 13, 2018
Unprompted review
5 stars as always!
I'm using Elara quite often when purchasing parts and IT equipment for my workplace. Always quick service and delivery.
March 12, 2018
Unprompted review
great service
great service, really good prices.. and the guy at the collection depot is great. :-)
March 11, 2018
Unprompted review
A fast service.a fast delivery as well.
A fast service.a fast delivery as well.
Would order more items of this site.
March 11, 2018
Unprompted review
I have not received my package yet.
I have not received my package yet.
Below is the message i received from DPD but till now i have not received the package. Poor service.
Hi from DPD,
Dear MINIMOL JOSEPH,
You applied to reschedule your delivery no. 796612921
Delivery date was changed from 28/02/18 to 05/03/18.
March 6, 2018
Unprompted review
Reply from Elara Online - Computer Store
Hi,
Delay is due to the extreme weather over the week, some deliveries from our third party courier may be delayed. #BeastFromTheEast.
Very impressive service
Very impressive service. Delivered promptly even through the recent heavy snow.
March 5, 2018
Unprompted review
Top class service
March 1, 2018
Unprompted review
I got an immediate reply to my query…
I got an immediate reply to my query regarding my purchase and was directed to the correct contact when I wanted technical advice.
March 1, 2018
Unprompted review
Highly recommended
Highly recommended. Very quick shipping by DPD. Package very well packed. Very good prices.
March 1, 2018
Unprompted review
5 star service.
March 1, 2018
Unprompted review
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