The DD-1A is garbage. I do not get constant flow. It pulses. Even when set on 6L, it only puts out less than 2L actually. They refuse to exchange it. The phone number for 'service' is bogus. You can o... See more
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BUYER BEWARE!! This company does not adhere to their own warranty and guarantees. If items are DOA then they will not replace as promised, and they will not refund. They ship from inside US, but requi... See more
Company replied
I bought an oxygen concentrator from ehealthy. The unit arrived in excellent shape, was easy to set up and works well. Ehealthy has been great to work with (so far). I already have an "industry leade... See more
A month passed and my product did not arrive, I asked for my money back, another month has passed and they never returned my money. It's a scam, just play with people's money and time, they should b... See more
Company replied
Company details
Information provided by various external sources
We devoted to producing, introducing and improving the professional medical health care items, while providing them with low-price and high-quality to our customers. Our products includes: Oxygen concentrator, nebulizer, air purifiers, air humidifiers, Ozone generator,dental products, and all other products about home and health. Review Elehealthy here and let more people know Elehealthy.
Contact info
ROOM 517，NEW CITY CENTRE, 2 LEI YUE MUN ROAD, KWUN TONG, KOWLOON. HK, HongKong, China
- +86-755-23011812
- info@elehealthy.com
- www.elehealthy.com
2.0
Poor
33 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Purchased the nebulizer from Elehealthy…
Purchased the nebulizer from Elehealthy for my husband who has asthma. Travels with it and is very pleased with its size and effectiveness.
October 9, 2019
Unprompted review
Nebulizer Works Better When Plugged In To A Power Outlet!!!!! Customer Service is hopefully learning to be more accommodating to customers who have problems with their Nebulizer
Bought a portable nebulizer from Elehealthy. It worked for about 5 weeks and then quit working and nothing would fix it, I tried everything they recommended. Customer service had me jumping through hoops like a circus animal. I sent them two separate videos showing that the green light was on, everything was assembled correctly, and liquid saline was present and not above the fill line. They FINALLY agreed to replace but only if I pay them $8.00 for shipping via Paypal. No thanks, moving on from this junk and this company. Goodbye and good riddance!!!
To Elehealthy Customer Service: You have my address and nobody is stopping you from doing the right thing and sending me a replacement unit at no cost to me.
Update December 4th, 2019: After several weeks of back and forth and, quite frankly, way more trouble than it was probably worth, the folks at Elehealthy did finally come through with a warranty replacement nebulizer and sent it to me at no cost to me. I received it a few days ago and it is working fine so far. This time I am going to try using the power cord and operating without any batteries installed to see if that will improve the lifespan. And I am storing it without the reservoir installed as I like to leave some solution in it so I don't have to refill it every single time. So far this combination seems to be working very well. I will post another update in a few more months.
October 8, 2019
Unprompted review
Reply from Elehealthy
Dear Customer, I'm sorry we asked you for video twice because I wanted to find out why the problem happened.And we need this video to sets a case for you and feedback this issue to our suppliers to check it and avoid the same issue happen again.Pls understand the inconvenience brought to you.But the truth is, it's hard to figure out what the problem is based on your video.As a honest seller, we are not willing to let our dear valued customer suffer any losses,we proposed to send you a new nebulizer for free, but we haven't received your reply yet all the time.
TOTAL SCAM
The dials are extremely difficult to turn. If you do manage to turn the dials the focus is never clear, and there was no way to return them for a refund. SCAM ALL THE WAY!!!
October 3, 2019
Unprompted review
Reply from Elehealthy
Dear, may I know if there is any misunderstanding between us?I'm sorry that our customer service didn't receive any email from you, usually there is no issue for our product, we would do quality test before shipping, but if there is any quality problem, pls kindly feel free to contact us, we are willing to be responsible for our products,thank you.
Hand held nebulizer
It works great. However, the connnector piece for the mask keeps slipping off. That's my only complaint.i would buy it again for the convenience.
October 3, 2019
Unprompted review
Honest and quickly received product
Honest and quickly received product! Just what I needed and what I expected!!!
October 3, 2019
Unprompted review
Excellent product...easy to use!
October 3, 2019
Unprompted review
Just took a long time to ship.
Just took a long time to ship. Otherwise my husband uses it for work and in his car. It’s very quiet and works great.
September 9, 2019
Unprompted review
quality is good enough for daliy use!
Fast shipping,Fast response of the service team.
Have bought 2 portable nebulizers 3 weeks ago,the quality is good enough for daliy use!
Thanks Elehealthy guys~
September 9, 2019
Unprompted review
Excellent company!
Elehealthy sells quality brand products at incredibly good prices.
Their customer service is extremely outstanding.
They immediately respond to questions in a very positive personalized and detailed fashion.
An Excellent Company to use !
July 4, 2019
Unprompted review
It works well
It works well, it’s just the batteries don’t last long at all.
July 4, 2019
Unprompted review
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