Element Vape Reviews 80,754

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the wide selection of products and the reasonable pricing, often noting that they find everything they need in one place. Many appreciate the detailed product review videos and associated item links on the website, which simplify the shopping process. People also highlight the quality of the products and the overall value offered. However, some customers expressed dissatisfaction with the shipping process, citing issues with specific couriers, slow delivery times, and a lack of tracking information. There were also occasional reports of receiving incorrect items or products that did not function as advertised, and some found the website to be slow or confusing at times.

What people talk about most

Product

Customers express satisfaction with the product selection and pricing. Many appreciate the wide variety of... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers express frustration with delayed... See more

Delivery service

People report ambiguous experiences with delivery services. While some consumers praise the super fast... See more

Price

Users describe ambiguous interactions with price. Many customers appreciate the reasonable and fair pricing,... See more

Website

Clients share ambiguous opinions on the website. Some reviewers find the website easy to navigate, with... See more

Based on these reviews

Rated 4 out of 5 stars

Website can be a little slow but other than that no issues whatsoever. California laws make purchasing a little tricky, but overall Element gets you through the hurdles. Prices are reasonable and goo... See more

Rated 4 out of 5 stars

Only reason it isn't a five star experience, one of my gummy containers melted solid. But I understand that is more of a shipping and time of year thing. Product still gets the job done, I just pl... See more

Rated 4 out of 5 stars

I love ElementVape for its reasonable pricing, huge selection of juices and hardware, and for continuing to offer 'last year's edition' of many devices and their related accessories. I like... See more

Rated 5 out of 5 stars

I prefer shopping with Element over other sites. You make it so easy to get all of my vaping needs in 1 place. The selection is excellent, but your website features are what make you stand apart. I am... See more


Company details

  1. Food, Beverages & Tobacco

Written by the company

Established in 2013, Element Vape is a progressive retail establishment in the electronic cigarette industry based out of California. Shop the best deals on E-Liquids and learn about the latest hardware!

Element Vape - Online Vape Shop!

Written by the company

Huge Selection of Vape Hardwares & E-Liquid at Great Price!
ElementVape.com offers a wide array of the most popular brands - SMOK, Vaporesso, Geek Vape, VOOPOO, and Naked 100. With the industry growing and becoming more innovative, we have an unerring fascination for the newest technology and the latest products. Through continued partnership with major manufacturers, we are able to receive the best pricing available, creating an outlet of considerable savings for our customers with unbeatable prices and thousands of selection!
We're committed to our customers!
For any questions or concerns, please contact us at customerservice@elementvape.com or link below: https://www.elementvape.com/contact-us Our team will reply within 24 business hours!

Special Year-Round Offerings from Element Vape!

Free Shipping over $100 and 30-Day Warranty Policy!

Free Domestic U.S. Shipping on orders above $100! Earn 2% Reward on every purchase site-wide! For active coupons and special deals, view our Coupon Page: https://www.elementvape.com/coupons

Contact info

4.1

Great

TrustScore 4 out of 5

81K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If unresolved, I will not be a repeating customer… feels scammy

I’ve used element vape before years ago and it was pretty great. This time around, my package was marked as attempted delivery with no actual attempt on our cameras. When I tried to reach out there are three different company pages all saying to “hang tight” and saying it’s the other companies responsibility with no phone numbers. My package has been in limbo and there’s no one to actually contact. Even with route protection, I have no package, a loss on $60, and no help on the matter.

March 22, 2026
Unprompted review
Rated 3 out of 5 stars

I'm sure I will like the juices I…

I'm sure I will like the juices I ordered. And they will get here in a timely fashion. But you no longer sell my tanks coil type. Geek Vape M series. I'm afraid to say that next month I will have to find another online vape store. Because ordering from two different stores for juice and coils. Doesn't make any sense. Sorry

April 1, 2026
Rated 4 out of 5 stars

Ordering is very easy

Ordering is very easy, however having just done some research because element vape uses a partial company I was not familiar with called GLS group. I am very concerned as to whether or not I will get my package which was rather expensive.

April 1, 2026
Rated 4 out of 5 stars

Only reason it isn't a five star…

Only reason it isn't a five star experience, one of my gummy containers melted solid. But I understand that is more of a shipping and time of year thing. Product still gets the job done, I just placed a larger order now that Im a bit more comfortable with this process.

5/5 for the business.
4/5 shipping
5/5 product

April 1, 2026
Rated 4 out of 5 stars

Good Experience!

Website can be a little slow but other than that no issues whatsoever. California laws make purchasing a little tricky, but overall Element gets you through the hurdles. Prices are reasonable and good selection of products.

April 1, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look