Element Vape Reviews 80,754

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the wide selection of products and the reasonable pricing, often noting that they find everything they need in one place. Many appreciate the detailed product review videos and associated item links on the website, which simplify the shopping process. People also highlight the quality of the products and the overall value offered. However, some customers expressed dissatisfaction with the shipping process, citing issues with specific couriers, slow delivery times, and a lack of tracking information. There were also occasional reports of receiving incorrect items or products that did not function as advertised, and some found the website to be slow or confusing at times.

What people talk about most

Product

Customers express satisfaction with the product selection and pricing. Many appreciate the wide variety of... See more

Order

Reviewers mention ambiguous feedback about order experiences. Many customers express frustration with delayed... See more

Delivery service

People report ambiguous experiences with delivery services. While some consumers praise the super fast... See more

Price

Users describe ambiguous interactions with price. Many customers appreciate the reasonable and fair pricing,... See more

Website

Clients share ambiguous opinions on the website. Some reviewers find the website easy to navigate, with... See more

Based on these reviews

Rated 4 out of 5 stars

Website can be a little slow but other than that no issues whatsoever. California laws make purchasing a little tricky, but overall Element gets you through the hurdles. Prices are reasonable and goo... See more

Rated 4 out of 5 stars

Only reason it isn't a five star experience, one of my gummy containers melted solid. But I understand that is more of a shipping and time of year thing. Product still gets the job done, I just pl... See more

Rated 4 out of 5 stars

I love ElementVape for its reasonable pricing, huge selection of juices and hardware, and for continuing to offer 'last year's edition' of many devices and their related accessories. I like... See more

Rated 5 out of 5 stars

I prefer shopping with Element over other sites. You make it so easy to get all of my vaping needs in 1 place. The selection is excellent, but your website features are what make you stand apart. I am... See more


Company details

  1. Food, Beverages & Tobacco

Written by the company

Established in 2013, Element Vape is a progressive retail establishment in the electronic cigarette industry based out of California. Shop the best deals on E-Liquids and learn about the latest hardware!

Element Vape - Online Vape Shop!

Written by the company

Huge Selection of Vape Hardwares & E-Liquid at Great Price!
ElementVape.com offers a wide array of the most popular brands - SMOK, Vaporesso, Geek Vape, VOOPOO, and Naked 100. With the industry growing and becoming more innovative, we have an unerring fascination for the newest technology and the latest products. Through continued partnership with major manufacturers, we are able to receive the best pricing available, creating an outlet of considerable savings for our customers with unbeatable prices and thousands of selection!
We're committed to our customers!
For any questions or concerns, please contact us at customerservice@elementvape.com or link below: https://www.elementvape.com/contact-us Our team will reply within 24 business hours!

Special Year-Round Offerings from Element Vape!

Free Shipping over $100 and 30-Day Warranty Policy!

Free Domestic U.S. Shipping on orders above $100! Earn 2% Reward on every purchase site-wide! For active coupons and special deals, view our Coupon Page: https://www.elementvape.com/coupons

Contact info

4.1

Great

TrustScore 4 out of 5

81K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They Shipped me the wrong device And I…

The Shipped me the wrong device And I provided them a picture of the device And the picture of the receipt And They should also well know what I ordered. After all these steps they still will not send me the product that I bought and paid for

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute trash

Absolute trash. Not only is there a $7 adult signature fee which is absolutely insane, most of the products can't even be shipped to where I am. I am in North Carolina and it says they ship there and then, when I add things to the cart, it says I have to remove everything in my cart because none of it can be shipped. Do yourself a favor and just go to the store because this site is ridiculous and a waste of time.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

This is my go to place to get my…

This is my go to place to get my nicotine vapes. I got the Novo 6s recently and it’s a huge upgrade over the 5 model. The shipping is quick to podunk Arizona and they have good juice too. I like a brand called Skwezed 👍

March 2, 2026
Rated 1 out of 5 stars

I ordered $50 worth of vapes a month…

I ordered $50 worth of vapes a month ago, still nothing. There's no way to contact anyone. The phone number that shows on the paid transaction on my bank statement, goes to a vmail saying, this is NOT element vape🤣🤣🤣WTF

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

Old Merch

Poor customer service at Element Vape. I’ve been buying from them for years, both online and in‑store, and never had major issues until now. I recently received a bad unit — the battery died almost immediately. Batteries have a shelf life, and it’s clear they are selling old stock.

I asked for a return or replacement, and they refused because it was a few days past the warranty. Technically true, but as a loyal customer who was sold a defective unit, I expected better support. Instead, I was told there was nothing they could do.

Before ordering, I recommend calling to confirm whether the products are new or older stock. Be cautious — I won’t be using them anymore.

March 18, 2026
Unprompted review
Rated 1 out of 5 stars

100% scamming scumbags this company is

100% scamming scumbags this company is. They send me a vape which they 100% knew it would be rejected by Canada customs for not meeting regulations do to safety reason of it not being child proof and then only refund me for the price of the vape. They kept the delivery fee and the taxes. DO NOT TRUST THIS COMPANY EVER!

March 3, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t deserve even one star

Don’t deserve even one star. Delivery service they utilize is horrible and element is no help at all saying there is nothing they can do. The only phone number available is a wrong number. Will never use them again

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

Caliburn X quit working

Well I have made purchases with Element Vape before and never had a problem. This time I purchased a Uwell Caliburn X. I already own one and I like it. However after one week it is barely working. Sometimes it won't fire and other times when I fire it it keeps going n doesn't shut off! Last nite the pod started leaking and if I shake the vape just a little I can hear it firing. That's dangerous. And if company won't replace it I am out the money n don't have a vape. I have vaped for years so I know all the things to check n what to look for n have done all of them. Now I am wondering....is your company going to make this right?
Joyce Liebold

March 1, 2026
Rated 5 out of 5 stars

Fantastic experience with multiple purchases

Fantastic experience with multiple purchases now. Quality of all items are outstanding along with the best pricing possible on most things I’ve seen so far. Great selection and super fast deliveries as well. Will use Element for all my needs now

September 1, 2025

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