Elextric Ltd Reviews 

243
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the truly exceptional quality of technical support received. Customers frequently praise the highly knowledgeable technicians for providing prompt, efficient repairs on aging cooling systems and specialized refrigeration units. People deeply appreciate the clear communication, refreshing honesty, and helpful recommendations provided regarding ongoing equipment maintenance and routine filter care. Consumers find the overall service truly outstanding and would gladly recommend these reliable professionals to anyone facing similar technical challenges. Reviewers often note that scheduling service visits is remarkably straightforward, ensuring a smooth and stress-free experience from start to finish.

What people talk about most

Service

Consumers find service to be exceptionally positive, praising the quick response times and efficient repairs.... See more

Staff

Customers report appreciation for the staff, highlighting their amazing knowledge and efficiency. Reviewers... See more

Product

Users describe positive experiences with product repairs, noting that their equipment works better than ever.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The outside part of our our Thermocold cooling unit stopped working. I was quoted over £2000 to replace it so I did nothing. Eventually I got round to seeing if anything could be done. I found Michel... See more

Rated 5 out of 5 stars

Our fridge failed and Michel came on the same day, sadly it wasn't fixable on site, but the repaired unit was returned before we expected it to be, and before a party we were hosting so all was... See more

Rated 5 out of 5 stars

So glad I found this company online. Have been having problems with our Winemaster PC15 cellar conditioner and was on the verge of shelling out for a new one. Michel came out, diagnosed the issue an... See more

Rated 5 out of 5 stars

I reached out through the website and received a follow-up call the following day, allowing me to schedule an appointment at my convenience. Everything was handled digitally. Pricing and fees were com... See more


Company details

  1. Air Conditioning Repair Service
  2. Electrical Engineer
  3. Electrical Installation Service
  4. Electrician
  5. Refrigerator Repair Service
  6. Wine Cellar

Written by the company

The leading engineering service firm dedicated to meeting the specific requirements of Winemaster, Friax, Wine Guardian, Norcool Fridge, and Corner Fridge Company. We supply, install, and repair all wine conditioning equipment, and specialised refrigeration for flower fridges, and wine rooms. We create a single point of contact for every client, working together to ensure that every part of the installation meets all relevant technical & safety standards and codes of practice. In the realm of bespoke engineering services, Elextric Ltd has carved out a niche as a top-tier firm, committed to delivering customised solutions for diverse refrigeration needs. Our unwavering dedication to excellence has made us a reliable partner for renowned brands like Winemaster and Norcool Fridge. Our services encompass supplying, installing, and repairing wine conditioning equipment, ensuring that your valuable collection is kept in pristine condition. Our expertise extends beyond just wine conditioning. We also cater to specialised refrigeration for flower fridges and wine rooms. Each project we undertake is a testament to our commitment to precision and reliability. Whether you have a personal collection or a commercial requirement, we understand the critical role that accurate temperature and humidity control play in maintaining quality. Elextric Ltd offers a holistic approach, considering every detail to ensure your refrigeration systems function optimally. We recognise that the delicate nature of flowers necessitates precise control to maintain their freshness, while the integrity and flavour of wine are best preserved under specific conditions. Our tailored solutions address these needs meticulously, ensuring that florists and wine enthusiasts alike can rely on our expertise. Our team of skilled professionals brings extensive experience and knowledge to every project. This enables us to handle a broad spectrum of requirements with ease. Whether you need a new installation, routine maintenance, or emergency repairs, Elextric Ltd is equipped to manage all aspects of your refrigeration needs efficiently. By choosing Elextric Ltd, you are opting for a partner that values your investment as much as you do. Our proactive approach means that we not only address current needs but also anticipate future requirements, ensuring your systems remain effective and compliant with evolving industry standards. This forward-thinking mindset is what sets us apart in the competitive landscape of engineering services.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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4.9

All reviews

(243)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Can’t recommend Michel enough

Can’t recommend Michel enough

He kept us in touch throughout and went the extra mile to provide a temporary solution until new parts arrive

Very reliable, easy to talk to and extremely professional

Thank you

August 4, 2022
Rated 5 out of 5 stars

Michel was brilliant..

Michel was brilliant... responsive, clear in what were the possible outcomes and costs that could result from his diagnostic visit. He was prompt, phoned in advance to confirm arrival, was friendly and reassuring and best of all, sorted the issue in 45 minutes. Can't recommend him highly enough.

July 25, 2022
Rated 5 out of 5 stars

Fantastic service by Michael

Fantastic service by Michael, could not have asked for better work carried out. Fast and efficient and well handled. I will definitely be working with him in the future.

February 23, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent response

Excellent response to initial contact, followed up by excellent, professional and courteous service. Given my limited availability, Michel was very flexible in meeting our needs. Would definitely use Elextric Ltd again and recommend them.

December 2, 2021
Rated 5 out of 5 stars

Very professional company

Michel was great. What I like about him (apart his experience and competency) is his honesty and fair price. He actually, fixes the wine cooling machine which other company couldn’t do. Would be happy to recommend.

September 28, 2021
Rated 5 out of 5 stars

I would recommend Michel to anyone

I would recommend Michel to anyone. He was very helpful, explained the situation to me clearly, what was wrong, how to avoid it in the future.

He was very professional, friendly, and informative!

Stop your search and book Michel :)

August 5, 2021
Rated 5 out of 5 stars

Elextric took time to explain the…

Elextric took time to explain the problem which damaged our equipment and offered the choice of a repair or replacement.Having chosen the replacement it was quickly and efficiently installedand checked to be in full working order.
The installer, Michel Abdelmessih is a credit to his company and the manufacturers he represents,

July 27, 2021
Rated 5 out of 5 stars

I have used Elextric Electrical…

I have used Elextric Electrical services twice now and Michel provides a professional and reliable service. Happy with his work on both occasions and would recommend his company services. He was helpful in what needs doing and gave helpful advice. He followed up with photos of the work after completion which was great as I couldn't be there at the time. Thank you Michel

July 23, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service! Michel fitted me in at very short notice and travelled from London to Brighton to replace the refrigeration unit in our corner fridge. The compressor in the replacement unit was noisier than advertised, so he ordered a second replacement and returned two days later to swap it out for no additional charge. Thank you again, Michel!

June 10, 2021
Rated 5 out of 5 stars

Flawless services, flexible hours and very friendly - great experience!

Michel had helped on a lighting problem while I was abroad and kindly left his card in case any issue would arise by the time I come home. Given the issue was repeating, he came back a second time in the evening to fix it despite a long day of working and commuting. He is very professional, nice to speak with and eager to help. I highly recommend his services and I will contact him again with any other issue! Many thanks Michel

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Decent electrician

Michel responded very quickly to our emergency requirement and although busy on other customer jobs, he came in the evening to sort out our problem. Very professional, knowledgeable, and keen to help. We’ve asked him to come back and do some other work for us.

April 26, 2021

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