got a screen sent to reparation, mind you it was brand new, it wasn't even a year old. It came back scratched and the OLED anti-reflective film was damaged on the whole screen. Very very disappointin... See more
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See what reviewers are saying
God behandling. Mvh Hans foldby
Company replied
Elgiganten er bare goated
Company replied
Nice and quick delivery
Company replied
Company details
About Elgiganten A/S - Holstebro
Written by the company
Uanset om du har spørgsmål om produkterne, din ordre eller andet, kan du altid fange os på Facebook. Vi har et stort hold bag, med specialister fra vores varehuse indenfor alle varegrupper - og ydermere håndplukkede ressourcer fra vores kundecenter - til at klare alle typer spørgsmål!
Så kom ind på Facebook og mød os!
Så kom ind på Facebook og mød os!
Elgiganten A/S
Written by the company
- WE HELP EVERYONE ENJOY AMAZING TECHNOLOGY
- Det vil vi gøre, ved at være den ledende, mest fleksible og mest effektive og bæredygtige udbyder af elektroniske produkter og services, der leverer varerne med værdi for pengene. Vi tror på, at vores vision lykkes, hvis vi lytter til vores kunder og til hinanden, og hvis vi hjælper, rådgiver og yder den bedste indsats. Vi vil ikke bare sælge dig det, vi tror du ønsker. Vi vil hjælpe dig med at give dig det, du vil have og drømmer om.
PRISMATCH, bare en af mange fordele
Hos os kan du være sikker på at få værdi for pengene og altid lave priser. Derfor tilbyder vi prismatch i købsøjeblikket
Vi lever af glade kunder, og vi er ikke bedre end vores seneste kundeoplevelse. Vi har store ambitioner og stræber efter at give dig den bedste oplevelse, hver gang du er i kontakt med os. Udover et kæmpe udvalg tilbyder vi, det vi mener er, markedets bedste kundefordele, og vi lover at gøre alt, hvad vi kan for, at du får en god oplevelse hos os!
Contact info
Nyholmvej 14, 7500, Holstebro, Denmark
- +45 70 80 70 70
3.1
Average
238 reviews
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Oled screen reparation disappointment
got a screen sent to reparation, mind you it was brand new, it wasn't even a year old. It came back scratched and the OLED anti-reflective film was damaged on the whole screen.
Very very disappointing.
March 23, 2026
Unprompted review
Reply from Elgiganten A/S - Holstebro
Hi Milla,
Thank you for your review.
We are very sorry to read about your experience and understand your disappointment. A product should of course not be returned in that condition after service.
In this case, the screen has since been taken back and replaced with a new one, as we agreed that this was the right way to resolve the matter.
We regret the inconvenience caused and are sorry that the overall experience did not meet your expectations.
Wishing you a great day!
Best regards
Benjamin
Elgiganten Customer Care Center
Reply from Elgiganten A/S - Holstebro
Hi Satish,
Thank you for taking the time to review us here on Trustpilot.
We are glad to hear that you had a great experience with a fast delivery! We hope your new order will bring a lot of joy!
Wishing you a great day!
Best regards
Benjamin
Elgiganten Customer Care Center
Very good quality!
September 11, 2025
Reply from Elgiganten A/S - Holstebro
Hi Niculae
Thank you very much for taking the time to share your experience with us.
I’m pleased to hear that you are satisfied with the quality of the product. We hope you will be very happy with your purchase.
Your positive feedback is appreciated, and we truly value that you chose to share it with us.
I wish you a great day!
Kind regards
Freja
Elgigantens Customer Care Center
Elgiganten er bare goated
November 1, 2025
Reply from Elgiganten A/S - Holstebro
Hej William,
Tusind tak for din anmeldelse.
Det er et super fornemt tillægsord du har valgt at beskrive din generelle oplevelse med Elgiganten på, og det er vi meget taknemmelige for.
Det ser vi klart frem til at leve op til igen næste gang vi ser dig. Vi ønsker dig god fornøjelse med dit nye køb.
God aften.
Venlig hilsen
Benjamin
Elgigantens Kundecenter
Reply from Elgiganten A/S - Holstebro
Hej Hans,
Tak fordi du har taget dig tid til at anmelde os her på Trustpilot.
Det glæder mig virkelig at læse, at du har været godt tilfreds med den behandling, du har fået hos os. Vi sætter stor pris på, at du har delt din oplevelse med os her.
Du ønskes en rigtig god dag!
Med venlig hilsen
Akin
Elgigantens Kundecenter
Tak for god service
Tak for en behagelig samtale og god service Camille og Martin.
December 2, 2021
Unprompted review
Reply from Elgiganten A/S - Holstebro
Hej Joanna,
Mange tak fordi du tager dig tid til at anmelde os her på Trustpilot og tak for den behagelige samtale.
Jeg er ked af at høre om det kedelige forløb, du har haft hos Elgiganten.
Jeg er dog glad for, at jeg kunne få fat på dig, og at vi kunne få snakket sagen igennem. Jeg håber at det gjorde oplevelsen lidt bedre.
Hvis du har ydeligere spørgsmål, så er du velkommen til at ringe til +45 70 80 70 70 eller sende os en mail på social.ccc@elgiganten.dk.
Rigtig god dag!
Venlig hilsen
Camille
Elgigantens Kundecenter
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