Elife Reviews 9,128

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,781 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their politeness, professionalism, and excellent communication, often noting drivers who speak good English and provide a comfortable, safe journey. The service is consistently described as excellent, with many appreciating the punctuality of drivers, clean vehicles, and efficient transfer organization, even with last-minute changes or delays. However, some people were dissatisfied with specific issues, such as rude drivers, dirty cars, or poor communication regarding pickup details. A few customers also reported drivers being late or, in rare instances, not showing up at all, leading to inconvenience and frustration.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting drivers who are friendly,... See more

Service

Reviewers mention positive feedback about service. Many customers praise the punctuality and professionalism... See more

Delivery service

Reviewers highlight positive aspects of delivery service, often praising drivers for being on time, friendly,... See more

Location

Clients share ambiguous opinions on location. While some customers praise drivers for being at the... See more

Customer communications

Customers had ambiguous experiences with contact. While some reviewers praised proactive and clear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My wife and I booked a transfer from Cairo airport to the Sofitel El Gezirah through elifelimo. Booking was simple and reasonably priced online in advance. Our flight was delayed by an hour. Our d... See more

Company replied

Rated 5 out of 5 stars

Used elife for return airport transfer in sharm el sheikh. Communication from drivers both ways were impeccable. Updated with photos as to there location to make it all so stress free. Cars clean, d... See more

Company replied

Rated 5 out of 5 stars

We were contacted 24 hours before to confirm booking. Driver ( Ramon) sent WhatsApp with all details and his car details making it easy to contact him. He messaged when arrived to pick up ( ahead of... See more

Company replied

Rated 5 out of 5 stars

I have used Elife several times now between Side and Antalya Airport, Turkey. They are always on time, friendly drivers and clean, comfortable vehicles. I booked them this week and was very stressed w... See more

Company replied


Company details

  1. Transportation Service
  2. Airport Shuttle Service
  3. Bus and Coach Company
  4. Limousine Service
  5. Taxi Service

Written by the company

Elife is a global private transportation company, covering thousands of cities and airports in 150 countries. We offer different vehicle alternatives for individual and group transportation: from sedan to coach bus, with professional drivers and 24/7 customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Ahmed Mohammed gave great service

Ahmed Mohammed picked us up from our hotel and delivered us to the boat dock for our cruise.
He was an excellent driver and the car was clean and very comfortable.
I would highly recommend Ahmed and the e-Limo service.

November 20, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

A prompt pickup as requested

A prompt pickup as requested, a good journey with a driver with excellent English language skills.

November 17, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

contacted by text prior to flight

contacted by text prior to flight, in flight (i was on star link), when we landed,gave us good information on where i needed to go to meet driver curbside

November 29, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Very good

Very good! Thank you! The driver was very kind and gentle. The car was bigger than I expected. Wonderful.

November 27, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

smooth ride

smooth ride, on time

November 29, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Great service

The driver was on time, polite and helpful

November 29, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Book direct if you can

Booked through agent! Had Leo on the way back to jfk - he kept us informed of status of pick up. When he arrived he was friendly and help load our bags in the car. He chatted and was super friendly on the way back, which made a would be depressing journey into a pleasurable one.

November 21, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Luxor ride

The flight was delayed however our driver -Ahmed Mohamed A- was waiting for us. The car was nice and the trip was comfortable.

November 3, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Early morning taxi

At 5:45 in the morning our taxi driver Ahmed Mohammed was ready to bring us safely to the airport in Luxor. Great service and safe ride.

November 8, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Excellent!

Very friendly guy, great level of English and excellent local knowledge. Would use again and can totally recommend!

November 7, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

I highly recommend the driver

I highly recommend the driver. He was reliable, punctual, professional and we enjoyed talking to him and asking questions about the local sites

November 3, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Great driver

Ahmed Mohammed in Luxor, Egypt was fantastic. His English was really good and his communication before pick-up was spot on.

If we return, we will definitely use him for guided tours and all our transportation needs!

October 23, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

I love The service

I love The device , the communication and punctuality is perfect .

October 28, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

The service was great

The service was great! Oue driver contacted us before landing via whatsapp, and all was easy to do. Kinda recomended. Thank you Sam!

November 25, 2025
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 5 out of 5 stars

Great driver(ess)

Great car, wonderful and safe driver, had a nice chat all the way to the airport😊

November 28, 2025
Unprompted review
Elife logo

Reply from Elife

Dear Guest,
Thank you for your valuable comment.
We are glad that you had such a wonderful experience.
Kind Regards

Rated 1 out of 5 stars

Driver was not there

Driver was not there. Messaged to advise where to meet, when we arrived to be collected, we waited for 10 minutes trying to message & call him. He said he was still 20 minutes away! Having booked and airport meet and greet, and not being met and greeted.. The driver still being 20 minutes away let alone time to park and then walk into the airport to collect us. We just jumped into a black cab. Not an easy process to then prove this and claim a refund back.

November 28, 2025
Elife logo

Reply from Elife

Dear Customer,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced. After conducting an investigation, we have confirmed the details of the situation and have also received the corresponding email from your booking platform regarding this dispute. We are committed to resolving this matter promptly and fairly.

Please be assured that we take such feedback seriously and will reinforce driver training to prevent similar issues in the future. We truly appreciate your understanding and patience as we work to improve our service.

Should you have any further concerns, please do not hesitate to contact us directly.

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