Ordered some products. One product was low in stock. After a week or two I chased up the order. No answer to phone calls or emails. Found a WhatsApp number. Messaged and got a reply saying they had em... See more
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See what reviewers are saying
Elite Car Care was listed as a 5 star fitter on the Alloygator official website. Contacted the company, Alex promptly responded, gave a choice of colours for the rim protector and we agreed on a fitt... See more
Alex fitted AlloyGators to my car. He approached the task very professionally. He accommodated my request to view the install – I was concerned about my EV’s battery being damaged by the lift... See more
Company replied
I've dealt with Alex on several occasions now for my car care needs, always great advice given and helps me with my silly questions! My car has never looked better thanks to his advice. I won't pur... See more
Company details
Written by the company
Originating as a car enthusiast, I have made a business out of my hobby and take great pride in my own cars, one of which was a concourse winner. We are long established members of a number of owners clubs and, like many of you, are keen participants and visitors to a variety of motoring events throughout the year, both at home and overseas. Our aim is to provide a valuable resource for our fellow enthusiasts, catering for all your detailing needs and offering the best quality products, accessories and detailing services at competitive prices, whilst providing a high standard of customer service. We understand that the most important part of any business is its customers and our philosophy is to treat them as we would like to be treated ourselves. If you are searching for a particular product you don’t see listed, please contact us as we may be able to obtain it for you, or even add it to our range permanently. We hope your visit is a pleasant experience and would be glad to receive any comments you may have. And if you do like what you see here, don’t forget to add us to your Favourites!
Contact info
Leaside Industrial Park, EN9 2BF, Nazeing, United Kingdom
- 01628671213
- info@elitecarcare.co.uk
- www.elitecarcare.co.uk
3.5
Average
38 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Would highly recommend!
I’ve used Elite Car Care a number of times now and can personally vouch for the service they provide. Always super helpful with great results. Would highly recommend!
November 19, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your kind words
Brilliant service!
I’m really happy with their services, they were fast, affordable and did a quality job! Great owners 🙌🏼!
November 2, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your kind words
Great products at a great price and…
Great products at a great price and very good customer care / support from Alex....order arrived today as promised.
November 18, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your kind words
Product Out Of Stock
Ordered a product from ECC which they didn't have in stock despite it being shown as such on their website. Requested a refund which was given eventually after a technical glitch with their payment system.
September 30, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your feedback, we do try and keep our stock levels as accurate as we can, however we sell on three online platforms plus walk-in customers so we do get caught out on the odd occasion, we'll aim to introduce procedures to minimise this. Thanks again.
Alex
Many thanks Elite Car Care
Many thanks Elite Car Care. Alex was very helpful and went the extra mile on a few bits and bobs and beyond the call of duty. My motor looks tip-top!
Thank you!!
Nick H.
September 21, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your kind words
Excellent Service
I received an excellent service with Alex for my wheel refurbishing and window tinting. Alex is really helpful, and very knowledgeable.
August 1, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Car detailing and alloy refurbishment
Got my car detailed and alloys refurbished and couldn’t be any happier with the workmanship and service received from them.
July 29, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Amazing service from the team
Amazing service from the team. Highly recommended. Thanks for the great service.
July 29, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Extremely happy with my products
Extremely happy with my products received.
Alex was very helpful on the phone explaining what products best suited my needs. Will return and recommend elite car car for to all my family and friends.
July 29, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Highly recommend
I used Elite car care for a first time, Alex was very helpful and knowledgeable.
Received my items very fast and am very impressed with the quality.
I have booked in for the full works and cannot wait to see the finish.
Their portfolio of work is very impressive and high standard.
July 29, 2022
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Great customer service!
Quick, efficent and reliable. All items arrived on time, and as described. Will now be using, rather than the large giants such as Amazon.
March 15, 2021
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Excellent
Very fast service excellent products and reasonable pricing.
Thank you
June 12, 2020
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Always received a first class service …
Always received a first class service from this site.
January 24, 2018
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Trusted detailing shop with MANY brands
Their choice of products is very exhaustive. They are not always the cheapest but delivery is fast and packages are prefectly protected. Never had any mistake. A trusted seller that I warmly recommend.
October 10, 2016
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
Amazingly fast and really good prices
Ordered on Tuesday. Took delivery in Denmark by DHL on Friday. Amazingly good communication and service. Really good prices and packing was excellent. Thanks guys. You just got yourself a new returning customer.
January 10, 2014
Unprompted review
Reply from Elite Car Care
Thank you for your custom and for taking time to leave a review, we really appreciate it.
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