The customer service at elite parts was excellent! The team are very helpful. The items are also exactly original as described. Sadly the same couldn’t be said about the courier (Aramex) which whilst... See more
Company replied
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My first time experience with Elite parts was very good. Fast response to questions and the shipment arrived very quickly.
Company replied
Great service. Ordered a side chrome skirt for my HAVAL jolion, and it arrived in due time as I needed it in a time sensitive schedule. The customer service is great, they answer your questions in det... See more
Company replied
I recently purchased car parts from Elite Parts for my repair project, and I’m very impressed with their service. The parts were exactly as described, well-packaged, and arrived much faster than I... See more
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Company details
Written by the company
Eliteparts is the first official website marketplace selling auto-parts for the giant Chinese brands Great Wall GWM and CHERY including auto-parts for CHERY, HAVAL, POER, Wingle, Tank and all other vehicles manufactured under GWM & CHERY. We ship spare parts from China directly to your doorstep worldwide.
Contact info
No. 698, Hanjiang West Road, Xuejia Town, Xinbei District, Jiangsu Province., 212300, Changzhou, China
- +86 159 9684 6558
- Support@eliteparts.org
- www.eliteparts.org
4.6
Excellent
135 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
The order was delayed due to the…
The order was delayed due to the shipping company, not the store. Customer service was helpful and followed up until the issue was resolved. Appreciate the support.
July 27, 2025
Unprompted review
Reply from Elite Parts
Thank you so much for your kind update and for acknowledging the support provided. We’re very happy to hear the issue was resolved and that you felt supported throughout. Your trust and satisfaction are very important to us, and we look forward to serving you again in the future.
The delivery is taking way too long
The delivery is taking way too long, and I still haven’t received my order. I expected better communication and service.
June 29, 2025
Reply from Elite Parts
Thank you for your feedback, and we’re truly sorry for the inconvenience caused by the delivery delay. We understand your frustration and apologize for the unexpected wait. Please note that the delay was related to the shipping company, and we’ve worked to follow up and resolve the issue promptly.
We appreciate your patience and hope your experience improved as things were clarified and resolved.
The order was recieved on the time…
The order was recieved on the time frame mentioned in good condition.
The product description were exact the same mentioned on the website.
June 29, 2025
Reply from Elite Parts
Thank you, George, for your fantastic feedback! We're glad your order arrived on time and matched the description perfectly. We appreciate your trust in us for your CHERY Tiggo parts needs and look forward to serving you again!
Reply from Elite Parts
Thank you, Manampiaina, for your 5-star review! We're glad to hear your HAVAL parts arrived on time and met your expectations. We appreciate your support!
Reply from Elite Parts
Thank you so much, Gary, for your great review! We're thrilled to hear that you were satisfied with the precision of the parts and our communication. At Elite Parts, we take pride in helping our customers worldwide find the exact components they need — including original GWM Wingle 5 parts. We're always here to assist you with any future inquiries!
Great service
Great service. Ordered a side chrome skirt for my HAVAL jolion, and it arrived in due time as I needed it in a time sensitive schedule. The customer service is great, they answer your questions in detail and follow-ups are in timely manner. Would highly recommend this website for original parts. All the steps and prices are clearly mentioned.
June 10, 2025
Reply from Elite Parts
Thank you so much, Ozzy! We're glad you received your HAVAL JOLION part on time and that our service met your expectations. We truly appreciate your trust and recommendation!
Great customer service
Ordering was easy and the company were very quick at replying to emails. Can not fault them. The shipping to get to Australia took a long time and aramex didn’t respond to my emails about where the package was which was disappointing.
May 6, 2025
Reply from Elite Parts
Thank you for your kind review! We're glad you were satisfied with our service and communication.
We regret that Aramex’s delay affected your overall experience, as shipping performance can influence our rating.
We appreciate your support and hope to serve you again with genuine HAVAL auto parts and excellent service.
Outstanding Service
Outstanding Service — Highly Recommended!
I’m extremely satisfied with my experience. The item arrived two days earlier than expected, which was a very pleasant surprise. It was exactly as described — clean, precise, and even included a few extra touches I wasn’t expecting. Truly exceeded my expectations.
The customer service was excellent, with great communication and responsible follow-up throughout the process. Pricing was very fair, and the entire experience felt trustworthy and professional.
While the website may not look very modern or flashy, don’t let that fool you — the quality of service speaks for itself. In fact, it’s one of the best services I’ve come across, especially when compared to others that only focus on presentation but fall short on delivery.
Highly recommended — thank you again!
June 3, 2025
Reply from Elite Parts
Thank you so much, Fausto, for your thoughtful and encouraging words! We're truly glad to know the service and product exceeded your expectations. Your trust and support mean a lot to us, and we’ll keep working hard to deliver the same great experience every time.
Reply from Elite Parts
Thank you for your valuable feedback. We’re always happy to assist you at anytime.
recived parts without orignal packing…
recived parts without orignal packing without part number cant sale here .hidden charge for shiping
very disappointed 5kg package 1 month required time we recived 300aed expensive from other market
April 7, 2025
Reply from Elite Parts
Thank you for your feedback, Mohammad. We regret that our services did not meet your expectations. Regarding the original packaging, it’s common for shipping companies to remove branding, including logos and boxes, due to Chinese international trading laws—something beyond our control. As for the shipping charges, they are clearly stated on our website and were also shared with you on WhatsApp before shipping, so nothing was hidden. That said, we truly value your business and promise to do our best to meet your expectations in the future.
Support very well
In sense of support i can give them 100/100 score
Mr. Brain Li supported me very well in all aspects like in shipment and payment
April 7, 2025
Reply from Elite Parts
Thank you, Mr. Mohammed Javed, for your great review! We’re glad our team could support you with both shipping and payment.
Thé rapidity of answering all my…
Thé rapidity of answering all my question and guide me during all transactions
April 3, 2025
Reply from Elite Parts
Thank you, Claudine, for your kind review! We're glad we could assist you promptly and clearly. Always here to help with CHERY Tiggo 4 Pro parts and more!
Part arrived and fitted perfectly.
March 27, 2025
Reply from Elite Parts
Thank you, Jamie! We're glad the part arrived and fit perfectly. We’re always here for your HAVAL Jolion parts needs. Looking forward to serving you again!
From the time I placed the order…
From the time I placed the order everything went smoothly, I was kept up to date with how the order was progressing along the way, and most importantly the part arrived in excellent condition and on time
Excellent service
March 30, 2025
Reply from Elite Parts
Thank you, Matthew, for your kind words and great feedback! We’re glad to hear your HAVAL H6 HEV auto parts arrived on time and in excellent condition. Looking forward to serving you again soon!
— Elite Parts Team
Elites parts never fail me
Elites parts never fail me. Always coming through. I love everything about your service. Looking forward to purchase as soon as I need to.
March 29, 2025
Reply from Elite Parts
Dear Dave,
Thank you once again for your continued trust and second 5-star review! We're thrilled to know you're happy with our service and proud to be your go-to source for HAVAL Auto Parts. Looking forward to serving you again soon!
– Elite Parts Team
I recieved my goods in a good condition…
I recieved my goods in a good condition and of quality, the only problem I had was the custom delay
March 24, 2025
Reply from Elite Parts
Thank you for your kind review! We're glad to hear your order arrived in good condition and met your expectations.
Regarding the customs delay, we kindly note this is outside our control as it depends on local regulations in your country. We appreciate your understanding and are always here to assist you throughout the process.
Looking forward to serving you again!
I am located in Islamabad
I am located in Islamabad, Pakistan and own a Chery Tiggo 8 Pro. Here, Pakistan Chery Motors launched Chery under partnership with Ghandhara-Nissan Automobiles who assembled right hand drive cars. In about two years the partnership has dissolved and now we Chery owners cannot get spare parts for our cars any more. Here I have to thank suppliers like Elite Parts who are there to serve us. I am extremely satisfied with the service and quality of parts I am able to get from this store. They have a partnership with Shop&Ship and Aramex to ship the items to me. Items are well packed and can be tracked step by step. I can recommend this supplier to anyone who is in need of Chery or GWM parts. I have given them a 5 star rating.
April 7, 2025
Unprompted review
Reply from Elite Parts
Thank you so much for your kind words and for taking the time to share your experience. We're truly glad to know that we could support you in finding Chery Tiggo 8 Pro spare parts despite the challenges in your local market.
At Elite Parts, we understand how frustrating it can be when spare parts aren't locally available, and we’re committed to serving customers like you across the globe. We're happy to hear that your delivery process was smooth, reliable, and trackable.
Your trust and satisfaction mean a lot to us, and we look forward to continuing to provide original Chery and GWM spare parts whenever you need them.
Thanks
Thanks, it was nice experience.
But it's better to get information about the delivery fees before the order
March 9, 2025
Reply from Elite Parts
Thank you, Waleed! We're happy to hear you had a great experience. Regarding delivery fees, we always strive for transparency—each product description on our website includes a link to the Aramex shipping calculator, where you can estimate international shipping costs based on the product's actual weight before purchase. We appreciate your feedback and look forward to serving you again for all your HAVAL H6 Third Generation Parts needs!
Very good service…nice support from the…
Very good service…nice support from the team… 5 stars from my side
March 4, 2025
Reply from Elite Parts
Thank you, Hiran, for your wonderful feedback! We’re delighted to hear that you had a great experience with our service and support. It’s always our pleasure to assist you with GWM POER auto parts. We look forward to serving you again soon!
They are genuine and their responses to…
They are genuine and their responses to questions and enquiries are very prompt.
March 7, 2025
Reply from Elite Parts
Thank you for your feedback! We’re glad you found our responses prompt and our service reliable. We always strive to provide the best experience for our customers looking for GWM, HAVAL, and CHERY spare parts. If there's anything we can do to earn that extra star, please let us know—we're here to help!
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