Elite Supps Reviews 

7,017
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 1,322 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and wide range of products available, often noting their effectiveness and detailed information. Many people appreciate the fast and efficient delivery services, with orders arriving promptly and well-packaged. The ordering process is frequently described as easy and straightforward, thanks to user-friendly websites. However, some customers also noted issues with their experience. A few people found the mobile website difficult to navigate, making the ordering process challenging. Additionally, some reviewers were not happy with receiving damaged or incorrect products, such as open protein or wrong items, and others mentioned dissatisfaction with specific product quality, like mystery bars or gummies with faulty packaging.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality,... See more

Delivery service

People report positive experiences with delivery service, frequently praising the fast and efficient shipping... See more

Order

Customers generally report positive experiences with the ordering process, highlighting prompt delivery,... See more

Quality

Reviewers mention positive feedback about quality, with many consistently praising the high quality of the... See more

Service

Clients share positive opinions on service, frequently highlighting fast, friendly, and reliable experiences,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product & quick delivery, let down by their mobile website experience. I’m on the latest iOS version & it was almost impossible to navigate & order & I nearly gave up! Product is good - the c... See more

Company replied

Rated 4 out of 5 stars

I really love the idea of "mystery" protein powders. I had a gift card so I thought, why not order three? Yes, they were all chocolate flavoured, which is the only reason I gave 4 stars, because a dif... See more

Company replied

Rated 4 out of 5 stars

Delivery times are good, and all the products I’ve ordered have been of good quality and undamaged. Prices are a bit high, especially with the flat delivery cost. My usual go-to site, especially when... See more

Company replied

Rated 4 out of 5 stars

Everything was great except the mystery bars. I thought they'd be 12 different flavours, not 1 terrible flavour. I asked around and couldnt give them away. Had to throw them all away. Literally chargi... See more

Company replied


Company details

  1. Online Marketplace
  2. Fitness and Nutrition Service
  3. Herb Shop
  4. Vitamin and Supplements Store

Information provided by various external sources

Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.3

All reviews

(7,017)

1,178 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elite in name and in delivery!

Always on time quick and prompt. Glass jars always wrapped in bubble wrap safely. Can not fault 1 thing with elite. My one stop supp shop!

June 10, 2026
Elite Supps logo

Reply from Elite Supps

Hey Mark

We're so happy to hear you appreciate our prompt service and careful packaging! Thank you for making us your go-to shop.

Elite Supps

Rated 5 out of 5 stars

Very good service and good integrity

Very good service and good integrity. I got a faulty scale and they replaced it with no problems.
Very easy to navigate website too. Only place to improve is showinf the trust on a particular brand.

June 10, 2026
Elite Supps logo

Reply from Elite Supps

Hey Lakshay

We are so glad to hear you had a positive experience with our service and website. We appreciate your valuable feedback regarding brand trust.

Elite Supps

Rated 5 out of 5 stars

Great tasting products

Great tasting products, Fast shipping, arrived within 2 days. Competitive pricing

June 2, 2026
Elite Supps logo

Reply from Elite Supps

Hey Rene

We're so glad you enjoyed our products and appreciated the fast shipping and competitive pricing. Thank you for your wonderful feedback!

Elite Supps

Rated 5 out of 5 stars

Easy and great prices

Easy to browse website with a great range of products. Prices are very competitive and often cheaper than other similar suppliers.

June 8, 2026
Elite Supps logo

Reply from Elite Supps

Hey Antonia

We're so glad you find our website easy to browse and our product range great. It's fantastic to hear you appreciate our competitive prices!

Elite Supps

Rated 2 out of 5 stars
Elite Supps logo

Reply from Elite Supps

Hi Rebecca

We apologise that you were not happy with our delivery times.
I can see this was delivered within two days which is well within Express shipping times.

We do hope you enjoy your items.

Elite Supps

Rated 1 out of 5 stars

Below one star

Below one star. They sent me expired goods and then said “it was 70% off” like that makes up for the fact it was expired and the box was ripped open also. It’s not about the price it’s the principle And then lied saying it’s advertised as expired when it’s not and then they are sneaky by putting the expiry on the invoice like they haven’t already been paid. Customer service is feral I wouldn’t and won’t be buying from them again. How scummy to sell expired goods in the first place. And they continue to lie by saying it was advertised as expired it was not.

June 18, 2026
Unprompted review
Elite Supps logo

Reply from Elite Supps

Hi there

We're sorry to hear that you were unhappy with your experience.

We'd like to clarify that when we sell products that are past their best before date, they are heavily discounted and clearly advertised as such before purchase. The product listing includes the applicable best before date along with a disclaimer, allowing customers to make an informed decision before placing their order. The same information is also reflected on the invoice for reference.

We appreciate that purchasing products past their best before date isn't for everyone, which is why we make this information available upfront. Customers are under no obligation to purchase these discounted clearance items.

We do apologise if the condition of the outer box did not meet your expectations, as this is certainly not the experience we aim to provide. We appreciate your feedback and will continue working to improve our service.

Elite Supps

Rated 1 out of 5 stars

very very poor services

very very poor services

June 8, 2026
Elite Supps logo

Reply from Elite Supps

Hi Devi,

We're sincerely sorry that your experience with us was so frustrating.

After reviewing your case, we completely understand why you were disappointed. Unfortunately, your replacement order was initially sent with the incorrect postcode despite you providing the correct details, and we apologise for that error. We then worked to find a resolution by offering to resend the order or provide a refund once the issue with Australia Post became clear.

When the replacement was arranged, there was also a mix-up with the flavour supplied. We understand how disappointing that was, especially after everything that had already happened. We offered to replace the flavour and provided a $20 gift voucher as an apology, however by that stage the product had already been opened, which meant we were unable to process an exchange under our returns policy.

We appreciate you taking the time to share your feedback. While we regret that your experience did not meet the standard we aim to provide, your comments have been taken on board and will help us improve our processes moving forward.

Elite Supps

Rated 2 out of 5 stars

Didn’t give me samples

Spent extra money to unlock free samples last time, but got given a card that said ‘sorry we are out of free samples here’s 5% off’. Just tried using the discount code and it’s not even applicable due to the current sale. So I missed out free samples and 5% off. Simply false advertising. If free samples are ‘rare’ why even advertise them if you frequently run out? I wouldn’t have felt the need to spend extra money if I knew that beforehand.

June 17, 2026
Unprompted review
Elite Supps logo

Reply from Elite Supps

Hi Liv

We do apologise but samples are very rare to get from suppliers! when we run out we do offer a voucher, although this could not be used during the sale, this can be used on a non sale day.

We appreciate your feedback and hope you have a great week ahead!

Rated 5 out of 5 stars

Best site ever!…

I have begun making my orders a regular thing now with Elite Supps. Delivery is fast and packaging is perfect. It’s easy to order and find any product you are looking for.

June 7, 2026
Elite Supps logo

Reply from Elite Supps

Hey Kate

We're so happy to hear you're making regular orders with us and that you find our delivery fast and packaging perfect. It's great you find it easy to order and find products!

Elite Supps

Rated 3 out of 5 stars

Pretty good supps

Pretty good supps, delivery was okay, pretty good overall

June 15, 2026
Unprompted review
Elite Supps logo

Reply from Elite Supps

Hey Jack

We appreciate your feedback on our supplements and delivery. We are always working to improve.

Elite Supps

Rated 3 out of 5 stars

Pretty good

Pretty good, would recomend, quick delivery

June 14, 2026
Unprompted review
Elite Supps logo

Reply from Elite Supps

Hey Oliver

We appreciate your positive feedback and recommendation! We are glad the delivery was quick.

Elite Supps

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery. Bunch of options to choose from.

June 2, 2026
Elite Supps logo

Reply from Elite Supps

Hey Andres

We're so glad you enjoyed our product and the delivery speed. We appreciate your positive feedback!

Elite Supps

Rated 5 out of 5 stars

Amazing service as always at Elite…

Amazing service as always at Elite Supps Ocean Keys - WA. My favourite store!

May 27, 2026
Elite Supps logo

Reply from Elite Supps

Hey Adam

We are so happy to hear you love our store and service! Thank you for your amazing feedback.

Elite Supps

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great products!

June 4, 2026
Elite Supps logo

Reply from Elite Supps

Hey Jess

We're so happy you enjoyed our products and fast delivery! We appreciate your support.

Elite Supps

Rated 5 out of 5 stars

Fantastic

love it so much

June 4, 2026
Elite Supps logo

Reply from Elite Supps

Hi there

We're so glad you enjoyed it!
We look forward to you shopping with us in the future!

Elite Supps

Rated 5 out of 5 stars

Great price and fast delivery

Great price and fast delivery

June 4, 2026
Elite Supps logo

Reply from Elite Supps

Hey Mick

We appreciate your feedback! We're glad you were happy with the price and delivery.

Elite Supps

Rated 5 out of 5 stars
Elite Supps logo

Reply from Elite Supps

Hey Faisal

We are so happy you enjoyed it! We appreciate your kind words.
We look forward to you shopping with us in the future!

Elite Supps!

Rated 5 out of 5 stars

Easy to use website

Easy to use website, great range of products, quick correspondence and fast delivery times! Will defs be using again!

May 27, 2026
Elite Supps logo

Reply from Elite Supps

Hey Shane

We're so happy you found our website easy to use and enjoyed our product range and quick service! We appreciate your feedback.

Elite Supps

Rated 5 out of 5 stars

Great product!

Great service, whether I buy in store or order online. The product is amazing, tastes great and is high quality. I get the vanilla whey all the time!

May 26, 2026
Elite Supps logo

Reply from Elite Supps

Hey Reef

We are so happy to hear you consistently enjoy our vanilla whey! We appreciate your kind words about our product quality and service. Thank you for your feedback!

Elite Supps

Rated 5 out of 5 stars

Great Customer Service

The staff was polite, friendly and tried to find the best product for me

June 2, 2026
Elite Supps logo

Reply from Elite Supps

Hey there

We are so glad our team provided excellent service and helped you find the perfect product. Thank you!

Elite Supps

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