Eljay Reviews 2

Eljay energy installed me a heat pump for heating and hot water in a small modern terraced house. I found the service excellent and I'm very pleased with the result. They handled design, installation and grant application. They were able to accommodate my non-standard requests that were refused by a large national installer. There were some teething troubles with the system but Eljay energy didn't let up and until the issue was isolated and resolved (a faulty part). Everyone was polite, professional and respectful and I got the strong impression they knew what they were doing. They even installed me a new induction hob which wasn't part of the contract, saving me having to get in a gas fitter and an electrician to do that separately. I would recommend them and if I need future work I'll use them again.

I hardly ever write reviews about companies, but this time I felt compelled to because I am so impressed with this company.

We had our electric heating replaced with a heat pump system in our house. They installed a Daikin system for us. The team worked quickly and kept everything very clean. They covered all areas with protective film where they needed to walk during the work. During the few days when we were without heating due to the installation, the weather was very cold (November), and they brought us electric heaters to keep us warm.

They only replaced four radiators but checked all of them thoroughly at the end of the work. One of the radiators was leaking slightly, and they fixed it free of charge. They even relabeled the fuse box for us. They committed to a shorter timeline than other companies we contacted, and they delivered on their promise. Their pricing was also among the most competitive.

Overall, I can’t think of a single thing I wasn’t satisfied with. Thank you so much for your excellent work, ElJay Energy!