Ellis Rugby Reviews 

414
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and durability of the products, noting the impressive attention to detail. Many people highlight the prompt and efficient service, alongside the quick delivery, even for international orders. The beautiful and thoughtful packaging also frequently impresses consumers, enhancing the unboxing experience. Reviewers frequently express high satisfaction with the overall ordering process, finding it easy and straightforward. Customers appreciate the excellent communication and updates regarding their orders. The products are often described as true to size and durable, retaining their quality and appearance even after washing.

What people talk about most

Product

Customers had positive experiences with product quality, frequently praising the high quality of shirts,... See more

Quality

Users describe positive interactions with quality, consistently praising the excellent and amazing quality of... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting its speed and efficiency,... See more

Service

Consumers find service to be positive, consistently praising the fast, efficient, and reliable service, often... See more

Order

Clients share positive opinions on order, frequently highlighting the easy and efficient ordering process,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The umpteenth top I've had from Ellis Rugby and as always the quality is exceptiona. Always the talking point down the pub and getting positive comments about the tops when out and about. Delivery was... See more

Rated 5 out of 5 stars

The whole experience from start to finish was flawless. No hassles or worries, seamless. The shirts are completely amazing and the attention to detail right down tonthe packaging was mind blowing.... See more

Rated 5 out of 5 stars

Website is easy to use. Package was beautifully wrapped and packed. Delivery updates were great and much appreciated. Items were of lovely quality and sizing correct. Will definitely be using them... See more

Rated 5 out of 5 stars

5 star as usual prompt and efficient service, have used this company on quite a few occasions. Items are always well packaged, and if you have a query they always email a response quickly. Items are a... See more


Company details

  1. Rugby Store
  2. Clothing Store

Written by the company

Ellis Rugby offer the largest collection of Rugby Union and Rugby League inspired fashion garments. Ellis Rugby are committed to producing quality garments inspired by the rich history of the game of rugby. The appeal of Ellis Rugby lies in the striking designs, stylish colour choices and the exceptional quality of the fabrics. We are passionate about producing a range of rugby clothing that delivers contemporary style and the timeless heritage of rugby.


Contact info

4.8

Excellent

TrustScore 5 out of 5

414 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(414)

128 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality. The whole experience was fantastic: the shirts are of very high quality, the service was great, and the packing was way beyond the price range. Great stuff Ellis!

March 27, 2025
Rated 5 out of 5 stars

Superb quality and service

Well the Rabbitohs polo arrived and first of all I was blown away by the packaging, absolute quality , then the shirt itself , WOW it so good ,
However me being me I ordered a size too big ,
I contacted Ellis rugby and the returns process was easy and they even include a form in the box , it came back within 4 days I think , stunning shirt . Now I’m from the red rose county and I don’t often give accolades to the white rose county 😏 BUT they are a brilliant company who I wouldn’t hesitate to use again .
Made up with the purchase . Thanks so much

March 1, 2025
Rated 5 out of 5 stars

I have purchased many items from Ellis…

I have purchased many items from Ellis Rugby and have always been extremely impressed by the high quality and unique designs. As a longtime rugby fan, I am especially drawn to vintage designs, as modern jerseys, like those in many other sports, have become overly saturated with sponsorships—reminding me of NASCAR. Beyond the exceptional product quality, my interactions with Ellis Rugby’s customer service have always been gracious and attentive, ensuring a great customer experience. Even though I am purchasing from the U.S., the experience has been phenomenal—just like buying from a local store. You can shop with confidence!

February 28, 2025
Rated 5 out of 5 stars

Top quality and service

Had a few different styles of tops so far. All brilliant quality and wash really well. Will be buying more. Attention to detail and packaging also top notch. Can’t speak highly enough of Ellis Rugby

February 25, 2025
Rated 5 out of 5 stars

The best service ever!!

The best service ever!!! After placing the order, I was kept informed of progress through to delivery. The packaging was beautiful - I didn't take the jersey out so I could show my wife the packaging. The jersey itself is very high quality. The whole process gives me aa feeling of receiving a cherished product that I know will be a lifelong favourite. Well done

February 1, 2025

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