We received the first item broken, which was obviously already a returned item from a previous purchase. After we've complained several times, it took them more than a month to respond at all. Then th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a blow dryer on August 21, and I have not received this product on October 13. I will be reversing the charges and this company should not exist ! Do not buy any product without looking at t... See more
OMG my stupidity for not looking up this company before purchasing hair dryer! I am in the same predicament as previous reviews. Total scam, next time they run an ad on Facebook I will notify Facebo... See more
Horrible company. Total scam!!! Bought a hairdryer that I never received. They do NOT respond to emails. DON'T Purchase anything from them, unless you want to just give them money and receive nothi... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered my hair dryer almost a month…
I ordered my hair dryer almost a month ago and still havent received it . total scam its a shame its on Facebook , it should be banned .😡
Bought hair dryer never received but…
Bought hair dryer never received but they took my money 😡😡😡And never responded to emails
Horrible company ELLURE SHOP
Horrible company. Total scam!!! Bought a hairdryer that I never received. They do NOT respond to emails. DON'T Purchase anything from them, unless you want to just give them money and receive nothing in return
SCAM
SCAM - beware of this company, I ordered a hair dryer which I have never received, I have sent them countless emails with zero response. I had to give a 1 star in order to write this, I would give them no stars
I ordered two hair dryers which I never…
I ordered two hair dryers which I never received. I have forwarded back emails with no reply. I got ripped off🤬
Scammers
Scammers! My mom thought she was paying $11 for a sample and they charged $280. They sent 2 more bottles and she thought it was an accident then charged her $280 again. Now she's out $560 and they won't do anything about. Do not trust this company, they're scum.
Scam - don't get free sample! You're charged $$$ for the full product
I ordered the free sample of Ellure anti aging cream and eye serum. These separate samples come with individual shipping fees of $4.95 and $6.99 respectively. Buried in the terms and conditions is AUTHORIZATION TO CHARGE YOUR CREDIT CARD $142.15 and $139.01after your 14 day "free trial".
As soon as you order the samples a pending authorization of $142.15 and $139.01 is put onto your credit card from two different companies; careshopstop and ordernow4you. If you're not observant of your credit card charges you'll accept the free samples and you'll unknowingly be charged those large amounts at the 14 day mark and have NO RECOURSE because the company has covered themselves in the terms and conditions. The credit card company can't do much for you at that point.
I managed to save myself because I have an automatic email alert on all credit card charges (I recommend you do this to protect yourself). I called my credit card dispute department. They said this free sample scam is being run on many products. Companies rely on you not reading the T's&C's. My credit card dispute department called the company and on a 3-way call we disputed the charge. They cancelled the pending amount and I cancelled the free sample order as I want nothing to do with this company. I'm one of the lucky ones. So many people are scammed daily. The banks have complained to the credit card companies who have required these scammers send an email about the charge made after the free trial. Of course I didn't receive this email.
IF YOU'VE BEEN SCAMMED TRY THIS:
If you've hit the 14 say mark and been charged you could tell your credit card company if you haven't received this required email and you may have something to use in your case against them.
WHAT I RECOMMEND FOR FUTURE
Be informed of any credit card transactions immediately by subscribing to email alerts on your credit card.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








