Having previously ordered from Elsie's Attic with no issues I bought 2 sweatshirts in early January. Only one arrived, but the packing note said both had been shipped. I emailed with photo evidence... See more
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Similar to recent comments, I ordered at start of January, got an email to apologise for the delay and then note that the company has ceased trading. According to their website all orders have been fu... See more
I absolutely love Elsies attic. Clothes are comfortable, good quality, cater for all sizes pretty much and the customer service is so good. I recently had an issue with one of my dungarees and they se... See more
Company replied
Beautiful, well made clothes that are actually designed and made for real women’s bodies - not what most stores tell us we should look like. Plus the ladies who run the attic are delightful and are... See more
Company replied
Company details
Information provided by various external sources
We simply sell beautiful things that everybody should own. All your fashion prayers answered on one site.
Contact info
unit 8 colliers business park, NG12 3ul, Nottingham, United Kingdom
- 01158463483
- help@elsiesattic.co.uk
- www.elsiesattic.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Wonderful quality jumper
Wonderful quality jumper. Lovely customer service. Will be back to buy more. Thank you.
I received my Tulle skirt today and I…
I received my Tulle skirt today and I am obsessed with it, its exactly what I was after, the delivery was fast and the customer service has been excellent, I will definitely be ordering again
A great big thumbs up 👍
Well, what can I say?
I ordered a pair of camouflage dungarees from Elsies Attic and absolutely love them. I love them so much that I ordered three more pairs. They are fabulous. I’ve had so many compliments.
I’m now on the look out for my 5th pair 😊😊
Purchased one of the famous hoodies
Purchased one of the famous hoodies, dispatched yesterday and received today!, wasn’t sure what to expect sizing wise but brought my usual size and it’s perfect! Plenty of room and so comfy! Really good quality hoodie too! Happy Customer :)
Second order from here and again I was…
Second order from here and again I was so happy with the quality on both items.
I got the sequin bow jumper and one of the Teddy coats.
I love them both!
I ordered them on Christmas Eve and did not expect to receive them until January with the bank holidays etc but they arrived today (nye) I'm going to wear the sequin jumper tonight, to go nowhere but because I'm so pleased with it and to add a bit of sparkle to a dull NYE!
Great customer service
I bought a hoodie from Elsie’s Attic and assumed a size 10-12 would fit my size 10-12 wife... it did not! The team were very helpful in ensuring I could reorder in the correct size (6-8) - the new one fit perfectly and she is very happy with it. I was issued a full refund for the large one when I returned it. A word, of caution - they size big! But super helpful and friendly service.
If I could rate 0
If I could rate 0, I would. Ordered a coat at just shy of £40. It arrived and the sleeves are so short they come just past my elbows, the edges of the fabric are just cut and not finished correctly, there's no lining or bias binding. It's a teddy coat that the sun shines through when I hold it up to the light and looks like a 5 year old made it. I emailed explaining the problem and was told to return it, except the post office is closed due to the pandemic. I can't get a refund and I don't have a coat for the cold weather. This company are deceptive with their photos, selling wish quality clothes at high street prices.
Disappointing - not as described
Ordered some trousers "one size fits all" (10-18) and they were way too small. I measured the waist and it was 28 inches when stretched, which is not a size 14 -18. Also, not easy to return goods - no prepaid sticker included. Disappointing!
Great Quality Clothes
Bought a few items after seeing an instagram advert and was suprised and very pleased with not only the quality of the clothes but also the speedy delivery. I needed to swap 2 items as they were a bit too small and I used the return form and downloaded the mail reciept. A few days later I recieved the exchanged items in the correct size with no problems at all. Really happy with my purchase and would highly recommend them to friends.
Fantastic company
Fantastic company, thanks so much for the beautiful clothing I've bought in lockdown. Good communication, fast delivery.
Thanks
Amazing customer service
Amazing customer service. I recently accidentally returned a parcel here instead of the the company I bought it from - they called and forwarded it on to the right company for me! Lovely clothing and great to deal with.
Wonderfuliscious
Bought 3 items and was a bit sceptical about the sizing as apparently one size covers from a size 10 to a16 (I think it was). My clothes arrived and the sizing was perfect (as was the fabric, not sure what a couple of other people were grumbling about re fabric). Lovely quality and the best thing of all? Not an ounce of plastic packaging in sight. Well done Elsie’s Attic for producing well made, quirky clothes and looking after our planet
Love this site and their products
Love this site, have ordered servers times now and the sizing is true, items are priced well and impressed with the quality. Overall a great shopping experience.
Order Cancelled
I placed an order, which was confirmed on 23rd June. Subsequently contacted on 26th June that the item was not in fact in stock and would I like another colour. Chose another colour, which is also not in stock! Now requested a full refund as I’m sick of being messed around! Do not buy from this company!
Excellent service from start to finish
I emailed with a couple of questions before placing an order and had a lovely reply from Amanda.
I placed my order in the black friday event and it was delivered yesterday. My new coat is stunning, comfy and excellent quality. I couldn't be happier
Llovely clothes just major quality issues
Love the designs and have ordered numerous items over the last few years all of which have arrived in a timely fashion. The issue is however with the quality. The coatigan bobbled on the first use and became unusable after 3 uses. A butterfly print dress ripped on the first wear across the seam. Several lace trim vest tops either came apart at the seams on the first wear or after the first wash despite the instructions on the label being.followed.
The sizing is inconsistent and varies massively between the brands. I understand that this is fast fashion however I will not be ordering again despite being a customer for a number of years as for the prices charged i do not expect a time to be damaged beyond repair from minutes light wear.
Really lovely clothing
Really lovely clothing, am so pleased I found the website. Really lovely helpful people who got my order out asap with Bank Holiday looming. Will be back several more times I think!
Good clothes
Good clothes
Great delivery
Good price
Very pleased
Exactly as described
Thrilled with my entire order
Thrilled with my entire order! Great service too. Only wish I looked as good in them as the gorgeous model.
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