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See what reviewers are saying

Rated 5 out of 5 stars

Chloe has been super helpful in responding to our needs as a new client to Emailmovers. Not only does she reply to our queries promptly, but is organised, helpful and informative. We are looking forw... See more

Company replied

Rated 5 out of 5 stars

Our helpful account Manager Phoebe made the data selecting and buying process nice and easy! We bought one lot of data for our client and then another department wanted the same so we ended up buying... See more

Company replied

Rated 5 out of 5 stars

This is so much more than data and an email platform (although the platform itself has some seriously cool features). You get huge amounts of input from real experts who'll help you finesse your appro... See more

Company replied

Rated 5 out of 5 stars

Excellent communication. Honest and open about what they had. Agreed a fair deal for both of us. Would definitely use them again. Phoenix was really easy to deal with, super prompt responses, knowledg... See more

Company replied

Company details

  1. Online Marketing Agency
  2. Internet Marketing Service
  3. Marketing Agency

Written by the company

Established nearly 20 years ago, Emailmovers have expanded its services to provide more solutions to help businesses reach new and existing contacts by email. Whether you are looking for a list of new contacts to market to or would like help improving your current marketing databases, we have a range of solutions and expertise in this area


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful

Awful. Just received an email to my NHS email saying they are holding my data. Very concerned! I've tried to ring to get them to remove... No response.

December 5, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

We apologise sincerely for any distress this situation may have caused.

To address your concerns, please use the unsubscribe link provided in the email or reach out to us directly at compliance@emailmovers.com for prompt removal.

Should you require further assistance or need additional information, please feel free to contact us. We're here to help.

Rated 5 out of 5 stars

Exceptional Onboarding Experience with Carl at Emailmovers

I recently had the pleasure of working with Carl Linsdell from Emailmovers for our onboarding process, and I must say, the experience was nothing short of exceptional. From the outset, Carl demonstrated an outstanding level of professionalism and a deep understanding of our marketing objectives.

During our onboarding call, Carl meticulously outlined the next steps for our collaboration, ensuring clarity and alignment with our goals. His approach was not only thorough but also tailored to the unique needs of our brand. The way Carl managed to integrate our requirements with Emailmovers’ services was impressive and indicative of his commitment to customer success.

Furthermore, Carl’s attentive and responsive nature made the entire process seamless and productive. He provided valuable insights and guidance, which I found incredibly helpful. The level of detail and care put into every aspect of the onboarding, from the domain setup to the campaign reply strategies, was exemplary.

Carl’s expertise and dedication to customer satisfaction have undoubtedly set a high standard for our ongoing collaboration with Emailmovers. I am genuinely excited about what the future holds for our partnership, and I am confident that with Carl’s support, our marketing campaigns will yield excellent results.

In summary, Carl’s exceptional onboarding service has not only met but exceeded my expectations. I would highly recommend Carl and the Emailmovers team to anyone looking for a comprehensive and personalized email marketing solution.

Anthony Miller
Mr Sander®

December 1, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Thank you so much for leaving us such a lovely review on Trustpilot. We are thrilled to hear that you had a positive experience with our services. It was a pleasure working with you - Carl

Rated 5 out of 5 stars

Phoebe was great

Phoebe was great, helpful and accommodating and the sample data looked very good!

November 22, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

It was lovely to work with you Spencer! Look forward to helping on future projects also :) - Phoebe

Rated 5 out of 5 stars

Gemma is excellent

Gemma is excellent. Great Service and always finding solutions

November 22, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Hey Nick, Pleasure working with you currently :) Thank you for choosing Emailmovers - Gemma

Rated 5 out of 5 stars

Gemma at Emailmovers was really…

Gemma at Emailmovers was really helpful, knowledgeable and responsive to my queries, and worked hard to make sure we got what we needed.

I would be happy to recommend Emailmovers to others.

October 30, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Hey Allen, It was a pleasure working with you and I look forward to hopefully working together again in the future :) - Gemma

Rated 2 out of 5 stars

I'd like to give an honest review

I'd like to give an honest review. We used this company having looked at the reviews previously, and spoke to Chloe. She was very helpful and easy to talk to. The customer service was excellent, and everything looked good at face value. However they don't tell you the terms and conditions when you sign up. Let's start with the product. 40% of your emails will be rejected right off the bat, because they either no longer work at the company or your email is blocked. They recommend using one of their email senders such as Deliverite, Zoommail, Clickback, AtomPark, all of which have reviews that indicate them as scam companies. They also rope you into a year long contract, charge a set up fee plus a monthly fee, then give out your email address to spammers. Emailmovers state that they will happily exchange any emails that are bounced back above 25%, but that's not true because they blame your email provider and push you to sign up to one of their recommended ones (cue more money lost) or the deal is null and void. I've actually gone through the email addresses provided and can tell you that they aren't unique, 8-9 will be from the same company but different names, there's also the issue that many are generic reception emails, rather than from owners or CEOs which they tell you when you sign up. All in all, I don't blame the workers because they're just doing their job, but the company is lying to people in order to get money out of them. As of today I have had 0 leads back from the emails that have been sent out, and wouldn't recommend this company or indeed any company of this nature as they all appear to be scams. In my experience, the best way is to compile your own list, at least then all of the email addresses will be active.

October 12, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Thank you for your review - We are very sorry to hear that you have not had a positive experience with Emailmovers and we hear and understand your frustration.

Chloe your account manager, has been trying to contact you but has been unable to get through to you.

We would like to address some of the points raised in this review and of course we would like to speak with you directly to discuss this further and resolve this for you.

1. We guarantee 85% deliverability on our B2B data. The terms and conditions are attached to the signed order form. The T&C’s state that prospect data should be used on a fit for purpose ESP. This is because many ESP’s do not allow prospect data on their platform, and this can cause deliverability issues. We can assure you that by using the correct platform you will be able to deliver to at least 85% of the data. We cleanse our data regularly and remove hard bounces and gone aways.

2. Deliverite is our own delivery system, designed specifically for Prospect data. We have no affiliations with the other systems, we recommend them as some of our clients have used these successfully. There is no 12 month contract on our Deliverite, it is a rolling 30 day contact.

3. We provide multiple contacts per company unless otherwise specified, if you only would prefer 1 contact per company, we can certainly do this for you. Likewise, generic emails make up less than 20% of our overall database, these can also be excluded if you don’t want them.

Prospect data takes time to warm up, which is why we lease the data on a 12 month licence or outright purchase to allow you to work the data and the responsive contacts over that period. It’s also an important brand awareness piece for your overall marketing strategy.

We would like to speak with you again about re-targeting the data, removing multiple contacts and generic email addresses, and provide you more advice and detail on prospect email marketing and how best to get this working for you.

As you noted in your review you chose to work with us based on the positive reviews we receive from our clients, so it is very unusual that you have had these problems and we would really appreciate the opportunity to speak with you and resolve this matter for you.

Thank you - Emailmovers Management

Rated 5 out of 5 stars

Email marketing - great supplier

I always think it is good to share great suppliers with others, as it is not easy to know if someone is really good until you use them.

I am sharing this case study - all about Email Marketing, as it is about us as a client, we worked with Duncan Gledhill - The Email Guy and we were very happy with the work he did for us.

If you are considering your marketing choices, I recommend you have a xchat with duncan, he is a good man, communicates well and has an established company and a great reputation, read the attached post for more information if this peaks your interest, oh and BTW, I am not on commission, affiliate and he isn't a client, this is a genuine recommendation

July 14, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Thank you Penny

Rated 5 out of 5 stars

This is my 3rd purchase from Phoebe…

This is my 3rd purchase from Phoebe Hewitt and I am always delighted with the results. Phoebe always goes above and beyond, takes the time to understand my requirements and establishes a solution. I have no hesitation in continuing to speak to Phoebe regarding my data requirements.

August 29, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

It has been a pleasure working with you Oliver, hope to work with you again soon! - Phoebe

Rated 1 out of 5 stars

Unethical (Spam) Data Processing

Received an email informing me that my data will be added to their business directly unless I explicitly tell them otherwise. Ethically, I should have been the one to inform them whether or not to include my data, not the other way around. To anyone with a similar experience, please don’t “unsubscribe” as you’ll just be confirming your email address instead.

July 29, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

We acknowledge your concerns about the Data Privacy Notice you received however, sending this notice is a legal requirement under GDPR guidelines.

As you are not a customer of Emailmovers, Trustpilot only provides limited information. Rest assured that clicking 'unsubscribe' in any of our emails will stop any further unwanted communication. Additionally, you have the option to request a SAR (Subject Access Request) by providing more information at enquiries@emailmovers.com. We will promptly take action on your request - Emailmovers

Rated 5 out of 5 stars

Ewan - Outstanding Service

From start to finish Ewan provided an outstanding service. Thanks Ewan, greatly appreciated.

July 6, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Thank you Allen, I can't wait to work with you again - Ewan

Rated 5 out of 5 stars

Ewan and Chloe were fantastic from…

Ewan and Chloe were fantastic from start to finish - would thoroughly recommend their service to anyone looking for data

June 15, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Thank you Darren, I loved the challenge of a quick turn around - Ewan

Rated 5 out of 5 stars

Ewan helped provide us with the data…

Ewan helped provide us with the data for our niche project effectively and efficiently. The turnaround was quick as we needed the data asap. Thank you emailmovers and Ewan and will be coming back to use your services!

June 16, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Thank you Rubiya, I loved working on the project with you, I can't wait to assist you with your next one - Ewan

Rated 5 out of 5 stars

Great collaboration

We had a great collaboration with Emailmovers for Furniture for Schools and colleges. Phoebe was helptul and patient until we decided what's the best option for the company and then later on in asisting as with setting up our new customer's lists.
Would highly recommend them, as they have very good prices and they are a team of true professionals.

April 21, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Thank you Bianca, it was lovely to work with you, looking forward to working with you again soon! :) - Phoebe

Rated 5 out of 5 stars

Excited to get started!

Excited to get started! Went through the purchasing process with Chloe who was brilliant from beginning to end. Any questions we had were answered in a speedy and friendly manner.

We are gearing up to build some excellent campaigns and hit the ground running with our email marketing strategy. Thank you for your help!

May 17, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Thanks for the great review & looking forward to seeing how you guys get on! Lovely to have you on board, give me a shout if you need anything - Chloe

Rated 5 out of 5 stars

Gemma was efficient

Gemma was efficient, knowledgeable and responded quickly. Everything you need in a data supplier.

March 31, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Hey Catriona,
Thank you for the lovely review, It was a pleasure working with you and I'm glad we could help. I look forward to working with you in the future - Gemma

Rated 5 out of 5 stars

Fantastic service and support received

Attention to detail, support and accessibility are key to a business relationship and EmailMovers meet all of the above

March 15, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Hi Marc, it was a pleasure to work with you on this. Looking forward to working with you again soon :) - Phoebe

Rated 5 out of 5 stars

Katie was knowledgeable and on top of…

Katie was knowledgeable and on top of all our communication, it made the process of setting up the email campaign and being put in touch with the right people a lot easier.

March 10, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

Thanks Navreet looking forward to working with you on the upcoming projects :) - Katie

Rated 5 out of 5 stars

Commercial Data for Van Sales

Our helpful account Manager Phoebe made the data selecting and buying process nice and easy! We bought one lot of data for our client and then another department wanted the same so we ended up buying a second set of data covering a different area. Great service and will no doubt use again.
Dean

March 1, 2023
Unprompted review
Emailmovers logo

Reply from Emailmovers

It was a pleasure to work with you Dean, hope to work again with you soon!
Best wishes - Phoebe

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