Emperorapparel Reviews 28

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

I purchased a T-shirt from this website and seeing the prices, was expecting a decent quality product. It says on the website the products are ‘handmade from scratch’ and emphasises that the material... See more

Rated 2 out of 5 stars

Hoody was delivered on time so that was a plus but for the 50 pounds price tag it felt thin and cheap, a complete rip off if you ask me, clearly they get the clothes from a cheap supplier and put thei... See more

Rated 1 out of 5 stars

Apart from the products being dropshipped from China, the customer service being nonexistent and not offering refunds or returns which are mandatory in some countries which the shop ships to, they a... See more

Rated 2 out of 5 stars

The Address i gave was not sent to the shipping company in my country, which meant i had to contact their support and send my adress again. the hoodie did come but the overall site and process was ske... See more

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1.6

Bad

TrustScore 1.5 out of 5

28 reviews

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Rated 1 out of 5 stars

Terrible quality & no customer service

I ordered a tshirt for 38€ so I expected at least a little quality. It appears their tshirts get dropshipped from China with no quality control whatsoever. I contacted customer support about this but they keep repeating the same story that they dont do refunds and they dont want to take the tshirt back. So definitly not recommending buying here at it feels like I was ripped off.

July 15, 2024
Unprompted review
Rated 2 out of 5 stars

Hoody was delivered on time so that was…

Hoody was delivered on time so that was a plus but for the 50 pounds price tag it felt thin and cheap, a complete rip off if you ask me, clearly they get the clothes from a cheap supplier and put their prints on !

July 5, 2024
Unprompted review
Rated 1 out of 5 stars

DONOT use this company

DONOT use this company - I thought it may be bogus it was so bad when I had a problem. I ordered 2 t-shirts and only 1 turned up. I tried to get in touch and when they did sporadically reply it was completely useless and unhelpful information - something about from their end, it had been delivered. No help after that at all and no sign of any refund. Very frustrating as I know they just left one T-shirt out of the package. If they read this - I’d still LOVE my T-shirt/refund!!

June 19, 2024
Unprompted review
Rated 1 out of 5 stars

Non-Existent Customer Service

Non-Existent Customer Service
Accidentally inputted the wrong delivery address at checkout. Emailed the contact email seconds after confirming the purchase.
However no response, so I tried again, then tried via Instagram. No response on any platform even though it's wasn't shipped until 3-4 days later. Alas a few days later I had confirmation it was delivered to my old address...

Now I have to attempt to use the same email again for a refund. Wish me luck...

June 7, 2024
Unprompted review
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