Empire Home Loans Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

My partner and I would recommend Belinda at Empire Home Loans to absolutely anybody we come across. She went above and beyond her role as a mortgage broker, supporting us through all steps of the home... See more

Company replied

Rated 5 out of 5 stars

I honestly cannot recommend Belinda at Empire Home Loans highly enough—she has been absolutely exceptional from start to finish. What is often a stressful and overwhelming process was made seamless, c... See more

Company replied

Rated 5 out of 5 stars

Couldn’t recommend Belinda more. Her communication throughout our refinancing process was exceptional. The online platforms she provided were easy to use and made the process run very smoothly. She ga... See more

Company replied

Rated 5 out of 5 stars

We're absolutely thrilled with the amazing work Belinda has done for us! She has gone above and beyond, helping us achieve something other brokers said it was not possible. The level of service... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Mortgage & Finance Broker - Your Home is Your Empire & we make your finance easy, smart and simple! We get satisfaction from helping people buy their first home, add to their investment portfolio & refinance to save money!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
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1-star

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Rated 5 out of 5 stars

First time using Belinda at Empire Home…

First time using Belinda at Empire Home Loans and the whole process was seamless. Nothing was ever too hard, communication was excellent throughout, and she helped me secure another property effortlessly. I can’t speak highly enough of her commitment to her clients and making everything stress-free. Highly recommend Belinda for anyone looking for a reliable and dedicated mortgage broker!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Empire Home Loans

I honestly cannot recommend Belinda at Empire Home Loans highly enough—she has been absolutely exceptional from start to finish. What is often a stressful and overwhelming process was made seamless, clear, and even enjoyable thanks to her expertise, professionalism, and genuine care. Belinda went above and beyond at every step! We are so incredibly grateful for her hard work, guidance, and unwavering support—she made something complex feel easy, and we couldn’t have done it without her. Thank you again, Belinda—we truly appreciate everything you’ve done!

March 19, 2026
Unprompted review
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Reply from Empire Home Loans

Thank you Laura! I treat my clients how I want to be treated, and I'm glad the process was seamless, clear and enjoyable for you :-) Good luck with everything, and I'm always here if you have any questions at any point!

Rated 5 out of 5 stars

5 stars.

I couldn’t recommend Belinda highly enough to anyone in the process of buying a home. She has a strong level of expertise and industry experience, and her communication throughout the entire process was flawless, answering all questions and concerns that I had, and always providing updates when needed. Thank you Belinda for helping to take the stress out of choosing a home loan and buying a property.

March 10, 2026
Unprompted review
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Reply from Empire Home Loans

Thanks Chris! I enjoyed answering all your questions and easing your concerns, and am pleased to have been a part of your home buying journey. I am here for the life of your loan, so reach out at any time if any other questions arise!

Rated 5 out of 5 stars

Went above and beyond!

My partner and I would recommend Belinda at Empire Home Loans to absolutely anybody we come across. She went above and beyond her role as a mortgage broker, supporting us through all steps of the home-buying process. We truly felt like she was 'on our team', which was so meaningful and relieving in what was a busy, chaotic and new environment. We look forward to continuing to work with Belinda in the years to come!

March 9, 2026
Unprompted review
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Reply from Empire Home Loans

Thank you Lauren, I enjoyed working with you and am pleased you were relieved to have me on your team! A number of smart decisions, and you should be set for the next few years now ;-) Keen to keep working with you in the years to come as well!

Rated 5 out of 5 stars

Amazing Service and Experience

Belinda was incredibly helpful from start to finish. It was the first time my partner and I had applied for a home loan, and she guided us through every step. We always felt like we could ask questions, and she always took the time to explain things clearly. Belinda was honest about our options and helped us work out a realistic budget with fair repayments. Getting your first loan can be pretty daunting, but she made the whole thing feel much easier. We’re really grateful for her help and couldn’t recommend her highly enough.

January 8, 2026
Unprompted review
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Reply from Empire Home Loans

Thanks Hayden! I'm glad I could help you get your first home and I'm always happy to answer any questions you have!

Rated 5 out of 5 stars

Excellent support and experience

Belinda from Empire Home Loans was excellent in helping us navigate through our first home loan. She is friendly and patient, and always willing to answer questions. She is very good at explaining things to make it easy to understand, especially as a lot of things were new to us. We have learnt so much from her. It really helped with relieving the stress around purchasing a home. Thanks Belinda!

May 29, 2025
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Reply from Empire Home Loans

Thanks Lin! Congratulations on buying your first home, and I'm glad you learnt a lot in the process :-)

Rated 5 out of 5 stars

5/5 Stars

5/5 Stars, couldn't have had a better experience and highly recommend Empire Home Loans! Belinda was excellent and really helped navigate the overly stressful situation that preparing/searching/buying a house is, from financing/ preapproval/ auctions/ loan types etc. She was always a call away, was highly communicative and walked through the process and expectations right from the drop. Being a first home buyer and a naturally pedantic person and I had more questions then i knew what to do with and she was happy to field them all and clear up all the questions and confusion i brought her way. Can happily report i've been successful in my hunt, thanks in no small part to Belinda.

March 1, 2025
Unprompted review
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Reply from Empire Home Loans

Thanks Alex! Congratulations on buying your first home, and I am happy to answer questions all day long :-)

Rated 5 out of 5 stars

I highly recommend Belinda's business


We have been with different mortgage brokers and We have found our best broker mortgage, We are glad Belinda has come across our pathway. Belinda helped us with refinancing process and we felt overwhelmed with the process but Belinda was making sure we understood and went through every step with us. I highly recommend Belinda's business.

April 2, 2025
Unprompted review
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Reply from Empire Home Loans

Thanks Melissa, I'm very glad to have been able to help you refinance your home!

Rated 5 out of 5 stars

Excellent Service and Support

As first home buyers, Belinda made the process seem so easy and was always available to answer any questions we had. I cannot recommend Belinda’s service enough!

October 15, 2024
Unprompted review
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Reply from Empire Home Loans

Thanks Rebecca, I hope you're enjoying your new home!

Rated 5 out of 5 stars

Belinda is great!

I recently had the pleasure of working with Belinda for our most recent loan application, and I couldn't be more satisfied with the experience. From start to finish, Belinda made the entire process incredibly fast and efficient. She was always available to answer our questions and guided us through each step with professionalism and expertise.

Belinda's service was exceptional, ensuring that everything went smoothly and without any hitches. Her attention to detail and dedication to her clients truly set her apart. Thanks to Belinda, we secured our loan quickly and with ease.

I highly recommend Belinda for anyone in need of a reliable and proficient finance broker. Her excellent service and commitment to her clients make her a standout choice in the industry.

May 9, 2024
Unprompted review
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Reply from Empire Home Loans

Thanks Alfonso, and best wishes for the future!

Rated 5 out of 5 stars

Worked A Miracle!

I’m a first-time homebuyer, and Belinda made this process prefectly seamless. She was happy to hand-hold my anxious self through it all!

She explained everything clearly and gave me information that other brokers I had spoken with prior, hadn't bothered with.

Her patience and the way she encouraged me to ask all manner of questions was really appreciated - she made me feel incredibly comfortable.

Knowing that she is still there for any queries right up until settlement, and when it comes time to renegotiate, is a huge comfort.

I have absolutely no hesitation in recommending Belinda and Empire Home Loans to anyone who is looking for an incredibly knowledgeable and easy to deal with mortgage broker/miracle worker!

July 25, 2024
Unprompted review
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Reply from Empire Home Loans

Thanks Denise! If there is a loan out there for someone, I'll find it! Best wishes in your first home.

Rated 5 out of 5 stars

Achieved what other brokers couldn't

We're absolutely thrilled with the amazing work Belinda has done for us! She has gone above and beyond, helping us achieve something other brokers said it was not possible.

The level of service has been exceptional, no doubt about it. From start to finish, she has been there for us, guiding us through everything with ease and expertise.

If you're looking for a broker who's dedicated, knowledgeable, and just all-around amazing, look no further! We highly recommend Empire Home Loans to everyone.

March 26, 2024
Unprompted review
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Reply from Empire Home Loans

Thanks Adri! I'm glad we could do what others couldn't, that's always a good outcome!

Rated 5 out of 5 stars

An easy buying experience with Belinda by your side

Amazing! One word to sum up Belinda. She's extremely knowledgeable, was super responsive to questions and queries throughout the whole process and calmed my nerves on more than one occasion. Buying a first home is super scary, but with Belinda on your side it doesn't have to be. She makes the process so easy and makes sure to explain every little step along the way in detail. I would 100% recommend her to anyone looking at buying a property.

July 15, 2023
Unprompted review
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Reply from Empire Home Loans

Thanks Kristy! I'm glad to have made the process amazing for you!

Rated 5 out of 5 stars

Great experience

Couldn’t recommend Belinda more. Her communication throughout our refinancing process was exceptional. The online platforms she provided were easy to use and made the process run very smoothly. She gave us a look into so many options we didn’t even know we had and helped us choose the most suitable for us. We knew we were never forgotten about or on the back burner and wouldn’t use anyone else in regards to our finances from now on.

October 1, 2023
Unprompted review
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Reply from Empire Home Loans

Thanks Lauren! Happy to have been able to help you through the process!

Rated 5 out of 5 stars

Belinda exceeded all expectations

Belinda exceeded all expectations as she assisted us with our home loan process. Her expertise and professionalism were evident from the very beginning. She guided us through the complex maze of paperwork and ensured that we understood every step along the way. Belinda's attention to detail was exceptional, and she consistently went above and beyond to ensure our needs were met. Her responsiveness and availability were remarkable, making the entire process smooth and stress-free. We couldn't be happier with Belinda's assistance, and we highly recommend her services to anyone seeking a home loan. She is undoubtedly a 5/5 star professional.

May 23, 2023
Unprompted review
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Reply from Empire Home Loans

Thanks Jaala! I'm happy to have assisted you, and am glad you love your new home!

Rated 5 out of 5 stars

Belinda was very helpful in securing a…

Belinda was very helpful in securing a home loan for my first house. She is very responsive and always replies to emails and messages. I would highly recommend Empire Home Loans to anyone looking to purchase a home.

April 14, 2023
Unprompted review
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Reply from Empire Home Loans

Thanks Paul, and congratulations on your first home!

Rated 5 out of 5 stars

If you're looking for a home loan…

If you're looking for a home loan broker, I highly recommend the services of Belinda from Empire Home Loans. She was exceptional in her personalized approach, expertise, and commitment to finding the best possible loan option for me. Thanks to her dedication and hard work, I was able to secure the home loan I needed with ease. I cannot recommend her highly enough. If you're in need of a professional and reliable mortgage broker, this is the one to choose

February 16, 2023
Unprompted review
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Reply from Empire Home Loans

Thanks Luis, I appreciate your review and am happy to help anytime!

Rated 5 out of 5 stars

Belinda was very helpful in securing a…

Belinda was very helpful in securing a home loan for my first house. She is very responsive and always replies to emails and messages. I would highly recommend Empire Home Loans to anyone looking to purchase a home.

February 16, 2023
Unprompted review
Empire Home Loans logo

Reply from Empire Home Loans

Thanks Paul, and congratulations on your first home!

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