Emporio-Brasil.com Reviews 8

TrustScore 4 out of 5

4.0

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Company details

  1. Food Products Supplier

Written by the company

Brazilian online food retailer


Contact info

4.0

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Absolutely great service

Absolutely great service - best produce and next day delivery.

May 19, 2025
Unprompted review
Emporio-Brasil.com logo

Reply from Emporio-Brasil.com

Many Thanks for your lovely feedback. We hope you enjoy your purchase. Thank You.

Rated 5 out of 5 stars

Great online Brazilian grocery store

First time ordering with Emporio Brasil and I was very impressed. The delivery was super quick, and I was really impressed by how carefully everything was packed, no damage at all. We had a minor issue with one of the items, but their customer service was amazing: they replied fast and sorted it out with no hassle. We’ve ordered from other stores before, but this one stands out for its excellent service and attention to detail. I’ll definitely be ordering again soon!

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

5 star review isnt enough

5 star review isnt enough. Excellent customer service ever. From the time we buy until received my parcel, such a care! The way you pack and quick replied my message, and quick was the speed I received my items. Big thanks

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

I bought items for Feijoada - excellent customer service experience

I bought items for Feijoada. They were shipped to the wrong address (my mistake). The company communicated with me effectively, we tried to resolve the issue or re-shipping the order from the DPD depot to my place, but these DPD guys have 'rules and regulations' and no humanity in mind. After all, Emporio offered to send a brand new parcel with my order to the correct address -' on the house', despite the fact that I offered to pay for shipment again. This is called THE CUSTOMER-focused SERVICE. I'll be ordering again - 100 %

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great products and nice delivery

I bought some polvilho and frozen coxinhas, I wasn’t home when it arrived, but it was really well packed and the cozinhas were still cold by the time I got home. It’s the first time I ordered something from them, but the quality of the products was really good, and I’m really happy with my purchase!

October 29, 2024
Unprompted review
Emporio-Brasil.com logo

Reply from Emporio-Brasil.com

Thank you so much for your kind words. We are glad you are happy with your purchase. Thank you for choosing Emporio-Brasil.com. Clive e Kenia

Rated 5 out of 5 stars

Authentic ingredients

Was recommended to use this company from a friend. I was having trouble obtaining authentic Brasilian ingredients.

I have been so happy with my purchases! All arrived promptly in perfect condition. You really cannot get the authentic flavours without the proper ingredients so I’m very pleased to have found this supplier.

April 4, 2022
Unprompted review
Emporio-Brasil.com logo

Reply from Emporio-Brasil.com

Hi Natalie, we are so pleased for your satisfaction and review. We work very hard and are so appreciative of the feedback. Kind Regards Clive and Kenia

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