AVOID: DRUGGED, CHEATED, LIED TO & RIPPED OFF.
I was conned in by fake reviews, I now deeply regret contacting and spending money on a transplant with Dr Emrah Cinik. I dealt with Fatih Gençoğlu (assistant of Dr Cinik), Funda Dağlı (general manager) and Dr Emrah Cinik. I have kept a record of all communications and I will shortly have a website listed detailing my awful journey.
The staff listed above are wholly dishonest, deceitful and when they want your money they'll message you every hour, when you need them, it will sometimes take you 34 days for a reply, despite repeated attempts to contact them. They caused me a great deal of stress after I had booked my flights to Turkey, as nobody would get back to me about who I was meeting at the airport or travel arrangements in Turkey.
You'll have a quick consultation with Dr Emrah Cinik, I was lured to Turkey on the proviso I would have 3500-3800 grafts. When meeting Dr Cinik he insisted I only needed 3200 grafts. He drew lines on my head and I said that's not my natural hairline, he could add more grafts and he insisted I would not need more grafts than 3200. I should have walked away at this point, despite having spent £250+ on visa & travel to Turkey.
You are rushed into theatre, the injections are very painful, like having a scalpel dragged across your scalp. As soon as you enter the operation room they'll drug you with a tablet telling you "it is to help you relax" and you'll be unconscious for hours within 20 mins of taking this pill. When you wake you'll be dizzy & disoriented.
Whilst still in Turkey your head will feel terrible from the trauma, particularly the first night. A short while after returning to the UK I realised that they had not put grafts in the area they should have, my worst balding area was left untouched. I also went to a specialist in the UK and their opinion was that nowhere near 3200 grafts had been put in my head, perhaps half was the suggestion.
I opened dialogue with Fatih Gençoğlu & this is where the clinic became illusive. They kept saying to just wait, it will grow in time and you will see results. and I pointed out that I will not see hair growth in areas they did not put grafts. I plainly asked Fatih; how hair would grow in areas where there are not grafts? He refused to answer. He avoided contact for over a month when I pointed out there are nowhere near the stated number of grafts in my head. He told me there is a video of my whole operation, I then requested a copy of this, I said I didn't mind paying for this & he told me the company don't allow customers copies of the operation video. Surely that is my right to see my own operation? It appears they don't comply with 'subject access' requests.
I kept catching Fatih out lying or being deceitful in conversation, or just completely avoiding answering questions that I kindly numbered for him. He then began to ignore me completely. During this process I repeatedly asked to speak with other members of staff as an alternative, as his written tone was mocking me, he ignored these requests. What kind of a medical facility denies you the right to speak to the consultant who organised your operation? I was refused access to Dr Emrah Cinik.
I allowed 8 months to pass after my operation, which they told me I would see the best results by then. My hairdresser told me I have bald spot in the back of my hair, exactly where I told the clinic they neglected to put grafts. I went back and requested a refund. This time I got Funda replying, she did apologise for my very poor experience with my operation / Fatih Gencoglu. Once again when asking direct questions to a member of staff at the Dr Cinik hair transplant clinic, they were completely ignored. Funda did offer me a refund, however this hasn't transpired. She seemed to want my latest address to put a legal team on me to stop me speaking the truth. Coincidentally, people In Turkey have been trying to hack my social media accounts. I don't know who it is for sure but ... I have an idea.
May 30, 2020
Unprompted review