Really easy process, Donna Hames managed our case and was very prompt with any queries we had. Everything ran really smoothly, to be honest, so smooth to the point it felt (as someone doing their fi... See more
Company replied
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Santander made switching my mortgage so easy! Their on-line tracking service is excellent - keeps you up to date at every step. Staff are really receptive and genuinely want to help. General comm... See more
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Throughout the whole conveyancing process and being assigned an agent such as Donna Hames, has proved to be a great control & experience from both Donna & ourselves, If Donna ever had any doubts she... See more
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Its not everytime that you can say that you've have a great conveyancing experience. However, in this case (with Enanct) it is apt. Right from start to finish the case was handled really well: every q... See more
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Company details
About Enact Conveyancing
Written by the company
- 20+ years of conveyancing experience
- Available 8am until 8pm – we work around your lifestyle
- Get real-time updates online to track your sale/purchase
- Join over 2 million people who have completed their transactions with Enact
- Receive a fast, reliable and stress-free conveyancing service
Established in 2000, Enact Conveyancing has been at the forefront of the conveyancing market, working with over 2 million customers since launch. Our focus is on delivering high-quality, efficient, and innovative property and conveyancing services.
Our experienced conveyancers are passionate about the work they do and pride themselves on providing you with an outstanding, personalised service from start to finish.
Moving house can be a stressful and complex process, that is why our conveyancing team is on hand from 8:00 am to 8:00 pm Monday to Friday to help you every step of the way.
We also provide you with access to our market-leading online case tracker, allowing you to view vital information, complete paperwork, and contact your dedicated case handler through secure messaging at a time convenient to you.
Visit our website to find out how we can help you, or to get an instant conveyancing quote. Visit our website Contact us
Contact info
United Kingdom
- 0344 244 2000
- contact.us@enact.co.uk
- www.enact.co.uk
4.5
Excellent
14K reviews
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Wow! Fast, efficient and all round excellent service
July 13, 2026
Reply from Enact Conveyancing
Good Afternoon Nicola Morrow, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Smooth Remortgaging Process
The service provided by Enact (Jennifer Chinnery) was excellent with clear communication on progress of the remortgage process right uptil completion.
July 2, 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Jaideep, thank you for your excellent feedback, I'll also pass your comments onto Jennifer. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact made our mortgage switchover very…
Enact made our mortgage switchover very easy and stress free, we would reccomend them to use when changing mortgage provider.
July 1, 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon MrLUKEDALTON, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Everyone from enact was brilliant!
Everyone from enact was brilliant, I had a very good experience with them.
Thanks once again, recommend everyone to use them.
July 10, 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Dan, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Reply from Enact Conveyancing
Good Morning Mustafa, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Generally quite good
Generally quite good, but got some information wrong that prevented this being a higher score.
July 10, 2026
Reply from Enact Conveyancing
Good Afternoon ANITA WADDELL, thank you for your comments. I will ensure that your feedback is passed onto the training and management team. Kindest Regards, Abbie
Swimmingly
Everything went smoothly, response to messages very short, all in all great experience, wouldn't hesitate to use again.
July 1, 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Chris, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
The experience was great
The experience was great. From start to finish was smooth with email updates all the time. I had to do bear minimum and I was always informed throughout the process. I will use them again. Thank you and highly recommend
July 1, 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Michael Sasu Koranteng, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
I instructed this firm to act as my…
I instructed this firm to act as my solicitors for the sale of my property. Before I officially instructed them, communication was frequent. I was contacted regularly while discussing the quote and arranging for an initial payment to open my file. Once I had paid the requested funds and completed all of the paperwork they asked for, the communication changed completely.
I was waiting for the memorandum of sale and had a simple question to ask. However, since instructing the firm, I had never been introduced to the person handling my case or even informed who my file had been assigned to.
I first emailed on Monday and received no response. I then called on Tuesday morning and was told that the person dealing with my file was busy but would call me back later that day. No one called.
I called again on Wednesday morning and was given the exact same response—that they were busy and would call me back. After waiting hours, I called again, only to be told the same thing for a third time. Again, no callback.
After three days of trying to get an answer to a straightforward question, I completely lost confidence in the firm’s level of communication. If they couldn’t return a simple call before the transaction had even properly begun, I had serious concerns about how they would handle the rest of my sale.
I therefore emailed to say that I no longer wished to use their services and asked them to close my file. Ironically, that was the first time I received a prompt response from the person supposedly handling my case. They claimed they had tried to call me, but I know this wasn’t true. I carry my business phone with me at all times, had no missed calls or voicemails, and never received the promised callback.
Based on my experience, I cannot recommend this firm. It felt as though I received plenty of attention while they were trying to secure my business, but once I had paid and become a client, getting hold of anyone became nearly impossible. Communication is one of the most important qualities in a solicitor, and unfortunately this firm failed at the very first hurdle.
July 6, 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon liam fitzpatrick, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie
Very good experience from the start
Very good experience from the start. The portal is easy to navigate and effective in reaching out to the team. Documents upload and download is easy as well.
July 7, 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon mbist, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
The entire process was straightforward…
The entire process was straightforward and excellent customer service. Well done Enact Conveyancing.
July 10, 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Benedict Ruiz, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
In my experience
In my experience, the service provided by Enact was efficient with regular updates and quick response when needed. Polite, helpful staff when needing to speak to someone.
July 10, 2026
Reply from Enact Conveyancing
Good Morning Monica, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
clear, concise, efficient and accurate
July 1, 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning jameselliottvarciti, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Thank you Enact team for making my…
Thank you Enact team for making my remortgage smooth. I have been regularly updated on the progress and supplied documentation in a timely manner. I cannot fault the service one bit and would recommend using them.
June 30, 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning NJ, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Very smooth
Very smooth, easy journey to remortgage - quick responses to questions - would definately use again.
June 29, 2026
Reply from Enact Conveyancing
Good Morning melanie skivington, thank you for your excellent feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Terrible communication, failure to act on information and incorrect fees charged
Terrible communication and an awful confusing customer portal - it was unclear what tasks I had to complete, several requests for information that had already been provided by myself or my broker, no responses to emails sent to them, slow to respond to queries (or no response at all) causing delays and stress.
A failure to act on information provided to them lead to additional inconvenience and cost to me as I could not use the e-Deed process, This took so long for them to post out, I was forced to run around getting witnesses and posting back guaranteed next-day delivery.
Added extra fees to the completion statement incorrectly and then tried to make out that it was for something different (also not confirmed in any of their information to me). This is still unresolved, with only a quick 'brush-off' having been provided to date.
Issue money to me via second class post, so this took 8 days to reach me. All the time I am having to pay interest on this while not having the benefit of the funds. What a terrible way to treat people - I have never encountered a firm sending any important post to customers via second class post, let alone for something that causes actual financial loss because of how long it takes. This is an indication of what they think about their customers - second class.
July 8, 2026
Unprompted review
Reply from Enact Conveyancing
Good Afternoon Richard S, I am extremely sorry to read that you are not happy with the service that you are receiving. I have located your file and escalated this to a senior manager to be reviewed as soon as possible. Kind Regards, Abbie
Great and respectful and responsive…
Great and respectful and responsive team. Always answering my questions. Giving me time and reassurance when needed. I would highly recommend ENACT.
July 9, 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Mevan Fernando, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Used enact conveyancing for a recent…
Used enact conveyancing for a recent remortgage.
Everything went great and really smooth.
Phoebe dealt with my case, and contact was very easy online.
Highly recommended.
July 1, 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Rhys Richards, thank you for your excellent feedback, I'll also pass your comments onto Phoebe. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Great Customer Service
Great Customer Service, amazing communication skills, Definitly I will come back again
July 1, 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Cezary Nowak, thank you for your great feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
Enact made something so daunting seem…
Enact made something so daunting seem pretty simple. How? Because they have above standard staff. I called numerous times because the jargon and forms made me want to just stop the process of buying out my ex partner but the telephone staff helped me through that process. I am very very greatful that the lovely people that work for Enact helped me with the most exciting chapter in my life.
May 17, 2026
Unprompted review
Reply from Enact Conveyancing
Good Morning Mussy DeVito, thank you for your brilliant feedback. I'm really pleased that you found the service efficient. Please remember us when you decide to move home or buy or sell another property too. We help thousands of customers move home every year and would love to have the opportunity of helping you again – check out the video of why we’re different from the rest on https://www.enact.co.uk/moving-home!! Kind regards, Abbie
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