Easy to order. These frames are the 3rd pair bought because of breakage, frames developed fractures over time. This latest set of frames does not fit with lenses as well as previous 2. They are also... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
About EnChroma
Written by the company
EnChroma received a SBIR grant from the National Institutes of Health (NIH) and earned the 2016 Tibbets Award from the U.S. Small Business Administration in recognition of the firm’s innovative impact on the human experience through technology. We offer a collection of color blind glasses for outdoor and indoor use in a range of modern styles for adults and kids 5+. The glasses are specifically designed for anomalous trichromats, helping those with deuteranomaly and protanomaly improve their color vision. Imagine you're listening to music, and some sounds are too loud and muddy, making it hard to hear all the different instruments clearly.
An equalizer (EQ) on a stereo can turn down just those specific muddy sounds. This actually helps you hear the other instruments and details in the music much better. EnChroma lenses do something similar for color. For people with color blindness certain colors overlap and look confusingly alike. These lenses filter down very specific, narrow bits of light that cause this confusion. Discover our ground-breaking color blindness glasses engineered to bring vibrant color to your world. 60-Day Money Back Guarantee.
Contact info
9th Street 2560, 94607, Oakland, United States
- 1.510.497.0048
- support@enchroma.com
- www.enchroma.com
Replied to 18% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional customer service and fast…
Exceptional customer service and fast shipping !
Wil in customer service was extremely…
Wil in customer service was extremely informative and helpful. Will definitely refer others to EnChroma!
Sun glasses are always of the best…
Sun glasses are always of the best materials, stylish and well made. Lenses are perfect for my deutan color blindness. This was my 3rd pair and each was a homerun. Kudos to you EnChroma.
Once support engaged via email
Once support engaged via email - they were very quick to get the issue resolved. from the time I placed the order until they engaged, there was a bit of a delay.
Great customer support
Great customer support. I had an issue with my prescription and customer support was prompt to assist. I received my glasses a day earlier that anticipated and everything was perfect. This is the second pair thst I have purchased over the years. Could not be happier with the product. 10 out of 10.
My experience with EnChroma was great!
My experience with EnChroma was excellent. I had an issue with a pair of glasses and emailed them to see how it could be resolved. They got in touch with me immediately to fix the problem and replaced the glasses right away with no hassle. The staff was very friendly! Honestly, they not only sell high-quality products but also have outstanding customer service, which is just as important as product quality these days.
I never received my order.
not as expected
Exemplary Customer Service
Honestly, at first, I was not thrilled with how things were going with my order of prescription glasses with color-blind features. In my online order, I filled in everything requested of me, & even received an email that gave me an order number for the glasses. When I didn't receive any further information regarding the order, I emailed the company asking why I hadn't received anything as of yet. I immediately received an email explaining what was going on. They even waited at work for me to provide them with the necessary information, so my order could be processed that same day, ensuring I would receive it as quickly as possible. That was 12/30/25. I received the glasses on 1/12/26. That type of exemplary customer service should be copied & pasted to any & every company that has customers ;)
Got these for my fiancé
Got these for my fiancé. Watching his reaction to seeing color has been a beautiful experience. They seem to work great for him, hes still getting used to them and has to give his eyes a rest. He loves them and im so glad they worked for him!
I bought these for my son who is color…
I bought these for my son who is color blind. I am anxious to see how he reacts to color.
You offered 20% discount code and didn't give it
You promised a 20%discount code and didn't give it to a second time buyer and after i recommended the glasses to my cousin who's also color blind and he brought and is happy. His name is Issac Ber from Naharia Israel.
Best customer service ever
Your customer service is the best there is! Thanks you for being so responsive and helpful. You truly stand above all vendors, even Amazon!
They made good on the money-back guarantee.
The glasses did not correct my color blindness; they work for some, not for others. However, EnChroma made good on the money-back guarantee.
Im not sure if it's your product or…
Im not sure if it's your product or myself. I saw no difference at all, infact worse...
Staged and fake
Staged review videos, false marketing, rigged "official" website reviews and fake scientific claims. A pair of glasses that doesn't do anything except scam the customer with over-the-top "$4 colour lenses from China" (Quoting their interview).
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
