Endsleigh Reviews 

Great service, quick response and service.

Changed my car and was charged over 400 for 3 months insurance I opted to pay monthly but yet they took the whole thing in one go even after I'd paid the interest on spreading the payments.
Absolutely disgusting renewal price over £3500 got the same policy for £886 from elsewhere, I really don't understand how this is justified.

Appalling policies with appaling management.

The policy of making you pay for the whole amount after cancelling your policy because of a failed direct debit is ridiculous and they passed the debt to collectors 3 weeks later, with no formal communications. When their emails looks like a phishing attempt, that gets sent to junk by default, a formal letter would be nice.

Don't get your insurance from a scam company like Endlesslies, I mean Endsleigh.

My enquiry was dealt with in a polite and efficient way. Very professional.

Excellent service 👏I would highly recommend. Online service is excellent and the support is second to none.

Appalling customer service ! It's really difficult time speak to anyone unless your leaving . , the website keeps freezing and timing out after only just logging in . They claim they have web chat but this is just a virtual buddy offering no help what so ever. My policy is up for renewal but I didnt even wait for a renewal quote I cancelled 30 days before my policy ended ...these are really not the people your can depend on when your in trouble ..Terrible company terrible service , vile customer services .AVOID

MY HONEST REVIEW OR SCORE IS 100% BECAUSE SHE HAS EXPLAIN TO ME ON THE PHONE AND I UNDERSTAND IT AND VERY FRIENDLY NICE TO ON THE PHONE THAT WHY I LIKE WHEN THE TEAM ARE VERY VERY HELPFUL KEEP THE GREAT WORK UP TO GET MORE LIKE THAT GREAT SCORE 100%NOT 5% OR 10% THE ENDSLEIGH COMPANY GET 100% TO OKAY

Rung five times to get my NCB as I haven’t renewed with Endsleigh and after a WEEK i STILL haven’t received it after multiple promises it would be emailed to me swiftly...

Because of this my new insurer has the right to cancel my policy... shocking

On hold for ages, hung up and called again pressing the "I'm not renewing" moption and the phones was answered quickly - Very polite person on the phone who cancelled the renewal and promised to forward confirmation of NCB immediately...Hasn't arrived :-(

Great customer service AND not based overseas!!! Always a bonus.

Changed my policy online really easy but was shocked at the increase on my policy, might have to shop around for a better price in a few months before my renewal

Nice friendly customer service agent efficient at her job. The big but as usual the answer machine says we are exceptionally busy at the moment. Come on this is car insurance! We are all fed up of hearing how busy companies are. Hire more staff or take the stupid message off the system

The lady I spoke to was more than helpful and went well out of her way to make sure I received everything I asked for. Thankyou for your superb service you are a credit to the company.

I phoned just a general enquiry on my policy the guy was helpful polite and really accommodating

My query was dealt with quickly and efficiently.

I recently had a number of issues regarding my previous car insurance policy, including a locked account, changes in payment and the worry of whether my policy had auto-renewed or not. I understand that the operator I spoke to is relatively new to the job but despite it all proved fantastic and capable in helping sort the issue out, even when some of my own circumstances made the policy more than a little unclear.

They were methodical and professional and I would like to pass on my thanks and appreciation to them.

I had an issue where I was locked out of my account and had to contact someone to get it sorted out. The issue was dealt quickly and efficiently and I was able to carry on in no time.

Excellent advice even though they weren’t able to ‘help’ me!

Good afternoon,

I recently renewed my insurance to account for a new car I bought. I have compared insurance prices and I can get my insurance done for almost half the price Endsleigh are charging: when I questioned this, I was told nothing could change at the moment until my original expiry date comes about.

This is very disappointing and makes me keen to change insurance company at the next available opportunity. I did expect the best price to be matched when my annual renewal was up but this doesn’t seem to have happened.

Kind regards,

Callum