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Energie Fitness - Archway Reviews 

131
TrustScore 4.5 out of 5

4.6

646 Holloway road, London, N19 3NU London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I have been going to the reformer pilates classes and have particularly enjoyed the classes with Giulia who makes exercise fun. Great music and the right attitude for someone to improve flexibility a... See more

Rated 4 out of 5 stars

This gym represents great value for money. Price is significantly lower than comparable options in the area and the equipment is very modern and in great condition. The reception staff are very... See more

Company replied

Rated 3 out of 5 stars

Energie Fitness Archway, need to sort out the showers situation. The shower rooms are too hot and you cannot adjust to cool water, constantly hot, shower cubicles unbearably hot, you come out sweating... See more

Company replied

Rated 5 out of 5 stars

Flawless experience. I have been a member of this Gym for 2 weeks now. What sets this Gym apart from commercial ones is that the Staff are extremely welcoming and there is a great supporting... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 646 Holloway road, London, N19 3NU, London, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

131 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(131)

591 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful clean and pleasant…

Beautiful clean and pleasant environment staff are friendly always gave a smile on their faces and welcoming you 🥰

October 22, 2021
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Reply from Energie Fitness - Archway

Hi Marcia, Thank you for your kind words. We really appreciate the support. You and your partner are both lovely members of our club and we're happy to have you with us 🤗

Rated 4 out of 5 stars

Great modern gym, great people

The gym is great and I go several times a week now. The plans are very affordable, and everyone (personal trainers, staff) is very nice. However the classes are often cancelled last minute with no notice as they are underbooked, and there is not always a lot of choice. This will probably be solved as soon as more people sign up though.

October 18, 2021
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Reply from Energie Fitness - Archway

Good Evening Marlon, Thank you for the honest review. We have recently dramatically improved our classes and most classes are now full. We try to avoid cancellation whenever possible and only had 4 classes our of 120 cancelled in November. We'll keep improving and give you some amazing workouts 👍

Rated 5 out of 5 stars

Encouraging Energie!!!

Encouraging staff, efficient apps,safe space, its all one could need, thankyou

October 15, 2021
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Reply from Energie Fitness - Archway

Hi Vicki, Thank You for the review. We're glad you're enjoying your new gym!

Rated 5 out of 5 stars

Happy so far!

Lovely atmosphere and staff. Workout is great.

October 10, 2021
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Reply from Energie Fitness - Archway

Thank you for the kind review Deesha. It's great having you as a member. You're always coming to our classes and ready to try new exercises 👍

Rated 4 out of 5 stars

Could use with a female touch.

Helpful people, but the machinery is mainly male centred, could use a female touch (inner thighs machines and abbs, etc.).
Overall I'm still satisfied, it's cheap, clean and not too busy, which is what I was looking for.

October 8, 2021
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Reply from Energie Fitness - Archway

Hi there,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great staff

Staff are the best, very positive helpful and welcoming.

Clean facilities

October 1, 2021
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Reply from Energie Fitness - Archway

Hey David,

Thanks for taking the time to leave a review!

We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great motivating music

Great motivating music. Great price & Great showers

October 1, 2021
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Reply from Energie Fitness - Archway

Hi Noreen,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Brilliant Gym

Brilliant Gym, with Brilliant friendly staff.
I cannot fault it at all. Any questions you have they are willing to provide answers and help you however you need.

October 1, 2021
Rated 4 out of 5 stars

Great experience

Hello guys,

I overall enjoyed my experience , staff looks friendly and helpful.

Great videos on Instagram , might be better to keep posting the ones showing how some machines work!!

Thanks

September 24, 2021
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Reply from Energie Fitness - Archway

Hi Lucia,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

New gym

New gym but not much equipment and even less attachments for the cables but all what’s in there is good stuff

September 17, 2021
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Reply from Energie Fitness - Archway

Hi there

Thanks very much for the review, it helps us a lot. We're happy to hear that you enjoying our high quality equipment, however we also appreciate that there is a limited amount of equipment in the new Archway gym. I will pass your comments on and hopefully in the future more equipment can be added over time.

Have a great day
Dan

Rated 5 out of 5 stars

Hussain

This review is a special shout out to Hussain at Archway. He's an awesome trainer, full of enthusiasm who genuinely cares about his job. He's constantly mixing up the workouts, looking at different ways to push us and keep things interesting.
The Archway gym is new and finding its feet. Lovely staff - (Iszy is another with tonnes of passion), brand new equipment, bit of work to do on the class timetable and then it will be great.

September 10, 2021
Unprompted review
Rated 4 out of 5 stars

The staff is very nice and welcoming…

The staff is very nice and welcoming but others I felt as they were forcing themselves to have an outgoing personality. I like the equipment but the place it is a bit small. That’s the raison why there is no abs machine.

September 10, 2021
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Reply from Energie Fitness - Archway

Hi Maria,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I love the place and the team!!

I don't even know where to start. The place is amazing, and from my point of view very well equipped, not crowded and I've never been more comfortable in a gym before.
But nothing of that matters if you don't have the right people, and here is where this place is totally outstanding. Amber, the manager, is great, lovely and always looking after the people, Iszy, PT, I've been training with her for some days already and she is the best! She motivates you, helps you and makes you want to get better. The rest of the team, I don't remember the names, but they are great too, always willing to help.
The classes, I went to several of them, and time flies when you're there.
I highly recommend this gym and the team.

September 4, 2021
Unprompted review
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Reply from Energie Fitness - Archway

Thank you for your appreciation of our staff and facilities. We love to make sure our members feel welcome, safe and supported in our club.

Rated 5 out of 5 stars

The gym it’s perfect for me!

The gym it’s perfect for me!The staff it is so friendly and helpful.The classes are amazing and gives me such a good vibe!!!
Houssin is the best personal trainer I ever had!He motivates me and pushes me beyond my limit and my comfort zone.The sessions with him are never boring but highly intense!!!🥰

September 3, 2021
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Reply from Energie Fitness - Archway

Thanks for your amazing review Catalina! It's great to have members like you at our club. We'll keep offering awesome classes so you can enjoy every visit 😁

Rated 5 out of 5 stars

Great staff and a good gym

Great staff and a good gym. The only small thing that needs improving is adding a couple more machines but the staff are amazing and the yard is really useful for boxing training.

September 3, 2021
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Reply from Energie Fitness - Archway

Thanks for your honest feedback Oliver. Since you left this review back in September, we've added new equipment which we're sure you'll be thrilled to see on your next visit.

Rated 5 out of 5 stars
Energie Fitness - Archway logo

Reply from Energie Fitness - Archway

Thank you for your review Wayne. It's great to have you back in the gym this month and we hope to keep seeing you progress towards your fitness goals 💪

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