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Energie Fitness - Ballincollig Reviews 

43
TrustScore 4.5 out of 5

4.4

Unit 30, Castlewest Shopping Centre, P31 NX76 Ballincollig, County Cork, IE


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See what reviewers are saying

Rated 3 out of 5 stars

Classes amazin. Maggie wonderful and encouraging. Facility in Ballincollig ..... Terrible Joined after Xmas shower always cold.I go everyday . totally 8 times only warm Reported many times . Toilets... See more

Rated 5 out of 5 stars

Fantastic Gym in Ballincollig, Cork. I'm a middle aged female and am absolutely loving it there since joining in January 2026. The staff_ trainers are really motivating and so nice to deal with... See more

Rated 5 out of 5 stars

The energie gym is one of the most welcoming and friednly gyms in cork with also a side of intensity and body improvement , this gym is perfect for all gym goers no matter the goals you may have 5/5 w... See more

Rated 4 out of 5 stars

My personal trainer Daniel Smith is great. And the facility is very convenient for me with planets of parking available. I would have giving 5 stars but since I joined 2 weeks ago there are has bee... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Unit 30, Castlewest Shopping Centre, P31 NX76, Ballincollig, County Cork, Ireland

  • +353 21 233 9354

4.4

Excellent

TrustScore 4.5 out of 5

43 reviews

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This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(43)

594 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly stafff

As a complete beginner I really like the classes. They cater for all levels and the staff are extremely welcoming, friendly and helpful!

January 19, 2024
Rated 4 out of 5 stars

I like gym really good set up

I like gym really good set up! Only thing it was cold, but I understand when cold was outside! But after warm up it is good!
Other thing was when You walk in gym on top smell like oil or food. Sometimes it is not helps.
Rest of them on top class
Thanks

January 19, 2024
Rated 5 out of 5 stars

Lovely and helpful team.

Lovely and helpful team.
They information about equipment and how to work it out . Always ready to help.
Good environment, the classes full energy and enthusiasm. You will sweat 😅 but happy.
You have facilities of shower, toilet

January 12, 2024
Rated 3 out of 5 stars

Recently moved here and really miss an…

Recently moved here and really miss an hour long class. I feel the 30 mins is not long enough. A mixture of mobility weights and core would be ideal! Loving the spinning but the 45 minute long classes. Very friendly staff and very clean. An hour long long class of all the above would be the icing on the cake.

November 24, 2023
Energie Fitness - Ballincollig logo

Reply from Energie Fitness - Ballincollig

Hey Pam,

I hope you're having a great day!

Your feedback is greatly appreciated and very valuable to us moving forward as we try to improve. We want to deliver the ultimate fitness experience to our valued members and we will certainly work towards this in the near future.

Thanks again for taking the time to leave a review, it's always great to hear what our members think.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym. The people who work there, the classes, and the equipment are all top notch

December 1, 2023
Rated 3 out of 5 stars

I really like the cardio machines in…

I really like the cardio machines in the gym. I do think there needs to be another stepper. The water machine seems to be broken all the time so fixing that would be great

November 17, 2023
Energie Fitness - Ballincollig logo

Reply from Energie Fitness - Ballincollig

Hey Sarah,

I hope you're well.

We're glad to hear that your happy with the cardio machines available in your énergie gym. We really do appreciate your comments with regards to the equipment you would like to see and the broken water fountain. We will certainly strive to get this issue sorted asap.

Thanks for taking the time to leave a review, we value all feedback from our members.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

I joined énergie in Ballincollig in April this year when they first opened. I had put on weight and my fitness had gone downhill in the months preceding so I wanted to get back in shape for an upcoming holiday.

I started out doing classes, there’s a huge variety and something for everyone’s taste. Classes are suited to all abilities and the trainers are brilliant for giving alternative exercises if a particular exercise doesn’t suit. All the instructors are really friendly and welcoming and great at motivating you to push a little more if you want that.

My fitness has honestly skyrocketed since joining, I feel great and have recently started doing more of my own workouts more however I still enjoy joining classes. My favourite classes are body pump, Trx and boot camp.

There’s a great range of equipment available and the space is well used. It’s a great addition to Ballincollig

November 19, 2023
Unprompted review
Rated 5 out of 5 stars

Really good staff

Really good staff.
Easy to use app for booking classes.
Well-stocked gym
Immaculately clean throughout.
Convenient location with easy parking.

November 17, 2023
Rated 1 out of 5 stars

Terrible experience with the staff

Terrible experience with the staff of the gym. I forgot to put the mat back in the correct place and the worker called me to let me know that I have to put back the tools after I finish doing my exercises. Even though part of their job is put the tools back if a Customer forgets. He also asked me what I was wearing, which I don't understand what it has to do with me don't putting the mat back. He called me only to tell me off!

Regarding the response to your comment, I have never thrown away the yoga mat, I placed it normally like anyone does and I did it since I was listening to your colleague and the another room was busy and I did not want to have any more misunderstandings. Afterward he didn't say anything else while I was at the gym for the next 20 minutes that took me to finish the leg exercises, abs and the exercises that your colleague did not allow me to finish with the yoga mat. If necessary you can view the security cameras to confirm that I'm saying the truth! Instead he called me later at 9pm while I was having dinner and instead of asking me if it was me who he spoke to earlier regarding the mat he asked me what I was wearing. Please don't distort the facts!!!!

In addition, he told to me only one time face to face that day and he did not say anything to me in the dumbbell area, It was in the another room when I was doing my exercises for the legs and I QUICKLY LISTENED TO HIM

October 25, 2023
Unprompted review
Energie Fitness - Ballincollig logo

Reply from Energie Fitness - Ballincollig

Hey Silvia,

I hope you're well.

We're very sorry to hear of the frustration you have faced when speaking with one of our members of staff. We want to create a comfortable environment for our members which motivates and gets them excited to come to the gym. It sounds like we have some work to do to achieve this goal and for that we again apologise. Rest assured your feedback will be passed on and we will do our absolute best to not let something like this happen again.

Have a great day,
énergie Fitness Central Team

Rated 1 out of 5 stars

Bit confusing

October 13, 2023
Energie Fitness - Ballincollig logo

Reply from Energie Fitness - Ballincollig

Hi Wellington,

I hope you're well.

We're very disappointed to hear you are unhappy with the level of service you have received in your énergie gym. We aim to provide a service and environment that drives our members to reach their goals, it seems we have fallen short on this occasion and for that we sincerely apologise. We hope to vastly improve in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

I love the place

I love the place! Its mordern, clean and warm! All the equipment I need for training is provided. Everything could be easily found at the place it should be, in order and ready to use.
Coaches are very friendly and professional! And the location is perfect! I’m completely happy with everything! Thanks a lot! :)

October 13, 2023

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