Gym is always clean, equipment is good quality, gym instructors always friendly when greeting you at the door and always available for advice.
Location
Switch locationBuilding 2, Westgate House, TW8 0GN Brentford, GB
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See what reviewers are saying
Been going here a few years now and yes its small but has what I need with a chilled atmosphere, is well maintained and well priced with the bonus of free parking. The staff are friendly and always wi... See more
The gym is a good offer at the promotional price of £17 per month however, after the 2 months offer is up £35 per month is slightly high for what is being offered. The changing rooms are a little shab... See more
Company replied
Ticks all the boxes for me. Good value membership options, friendly staff, well maintained and clean equipment, Good range of cardio, resistance and weights. Joined just 2 weeks ago, looking forw... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Building 2, Westgate House, TW8 0GN, Brentford, United Kingdom
3.9
Great
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Great classes in the morning!
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi there,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Good Gym
I have enjoyed using the gym I have to say that first of all and the instructors are enthusiastic. However the bench press machine always seems to be in use long term whenever I visit at all times of the day and with arthritis it's one of the few stations I could use. The men's changing room is like one of the ones you used to get in school. Still for the money and convenience membership is still good value.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hey John,
I hope you're doing well.
We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Love the staff and location, but...
Love the staff and location by my perspective
I am with my misses some of the first members of the club.
I am afraid I have to say the gym is extremely overcrowded, with no member cap limit, not enough machines to face people's demand, so you can barely find anything to work out in the evening.
Machines need update, many are already exhausted and worn.
Sorry but I hope honest review would be appreciated.
I leave 5 stars for the amazing guys working in the gym, but only 2 for the facility.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hey there,
I hope you're doing well.
We at énergie Fitness are very disappointed to hear that you have not been completely satisfied with your énergie experience so far. We want to deliver the highest quality customer experience to every member that walks through our gym doors, it seems we have fallen short on this occasion and for that we sincerely apologise and hope we can make it up to you in the near future. Please speak to a member of staff and they will be happy to address any query, concern or suggestion you may have.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Great staff and facilities overall but…
Great staff and facilities overall but changing facilities and toilets could be cleaner, however this is a minor issue.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hey there,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you think we have any room for improvement, feel free to speak to a member of staff and they will be more than happy to listen to any suggestions you have.
Thanks again,
énergie Fitness Central Team
Excellent gym
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi Dusanka,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Great friendly staff....great facilities
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi there,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Good Gym ...
Good Gym .... plenty of options for classes and lot of equipments
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi BD,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Love the classes especially Jungle Body…
Love the classes especially Jungle Body Dance s/o Arianne. There is also plenty of machines to work with. Opening time’s are also great for convenience.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi there,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Brentford
Hi Jemima,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
This is the best GYM I ever work out.
This is the best GYM I ever work out.
Thank You
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi Vakta,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Reply from Energie Fitness - Brentford
Hi Vasile,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Friendly staff, good equipment, but crowded in peak hours
Good available equipment, friendly staff, however I find the gym very busy in peak hours (after 5pm) which makes using the free weights difficult and often requires waiting.
The gym opens at 6:30am in the week, however it would be really beneficial to me if it opened earlier at 6am, even just for a couple days. Earlier opening hours would make it less crowded in the morning and great for people who go to work earlier than most.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hey Heather,
I hope you're doing well.
We at énergie Fitness are very disappointed to hear that we have fallen short of your expectations. We want to deliver the perfect customer experience to every single one of our members that walks through our gym doors, it seems we have let you down on this occasion and for that we sincerely apologise. If you have any queries or suggestions then please speak with a member of staff and they will be more than happy to assist you.
Thank you for taking the time to leave us feedback, we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
Great gym couldn’t recommend more
Great gym couldn’t recommend more.
Two points - another boxing bag and make it more bycycle friendly in terms of parking.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi there,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Regarding Brentford branch
Regarding Brentford branch, we have a very friendly staff here, small but very clean and very well organised gym with parking facility. These are the plus points.
On the negative side, we are lacking some machines to train for abs and calfs, during the rush hours this place is fully saturated and you can’t workout as desired as all machines are occupied, you often find some people standing naked in changing area which is very offensive to people of Muslim faith, many lockers need servicing. If management pays attention to these areas then definitely it will improve its image.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi there,
Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.
It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
Great service
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi Silvana,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Great gym
Great gym, friendly and helpful staff. Easy to park
David
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi David,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
good facilities
good facilities, good range of equipments and free weights available
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hey there,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Amazing environment to workout
Amazing environment to workout, staff are brilliant and very helpful. It's been year journey I really love the place.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi Tenzin,
I hope you're well.
Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Excellent gym with good locations…
Excellent gym with good locations around London. Very helpful staff who follow up to ensure you motivated and keep going to the gym
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi Sam,
Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.
Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.
Thanks again,
énergie Fitness Central Team
The best gym I know about
February 26, 2020
Unprompted review
Reply from Energie Fitness - Brentford
Hi Bogdan,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
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