Been a member of a while, staff and other members are friendly and welcoming. Great service from Shayan. Good range of machines and not usually to busy.
Company replied

Suite 3-8 Building One, Eastern Business Park, CF3 5EA Cardiff, GB
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Been a member of a while, staff and other members are friendly and welcoming. Great service from Shayan. Good range of machines and not usually to busy.
Company replied
Absolutely FIRST CLASS on all levels. James and his illustrious crew make this fantastic gym a really nice place to be. Cutting edge equipment for all types of training/exercise, fully stocked vending... See more
Company replied
Very friendly staff and always willing to show you how the equipment works. For me it's the specialist classes love the variation from pilates to box fitness and fantastic dance exercise. A class for... See more
The gym staff are extremely friendly, and the facility is well-equipped. However, please disregard the pictures, as they are outdated. The gym itself is not well-maintained and lacks cleanliness. Ther... See more
Company replied
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
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Suite 3-8 Building One, Eastern Business Park, CF3 5EA, Cardiff, United Kingdom
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I like the amount of equipment's. And the workout area for boxing and ground exercise, but the the area of the gym compared to the equipment’s is low, so feels cunjusted. And me and my wife joined, we took our kid, 4 years old, for two days but after that we were told that they cannot allow the kid there. For us if we workout together it would be a greate experiance and help for each other.

Reply from Energie Fitness - Cardiff
I live nearby, so energie was an obvious choice. Good quality equipment, very relaxed atmosphere and friendly instructors make the place worth visiting. Also, good value for money.
Absolutely love it. Perfect for my needs. Great opening times, equipment, parking.
Helpful staff and PT Jules!
Fab value too.
I enjoy going here , I feel comfortable training here , there is always someone there to help if you need it as an older lady i dont feel intimidated at all everyone is just there to do their workout and then leave , great place.
Just joined, me and my wife. Great gym, plenty of apparatus, friendly atmosphere,very happy.
Everything about the environment is honestly very perfect, James has really been helpful and always wearing a smiley face that’s amazing 🤩. I love the gym and most especially the equipments are superb, great job
Enjoying our time at the gym as 'older' ladies. A great welcome there from the owner.
Everyone just gets on with what they are doing.
Feeling very comfortable going there.
Staff and members were friendly. Wide range of equipment, reasonably priced for what it is.
The spin session we had with James was great as I feel light weight the next morning. Good choice of disco music too, makes me upbeat just right. Well done. Thanks.
Fantastic equipment, only downside is there’s a lot of kids who go there !
Steve the personal trainer was passionate, knowledgeable and really put me through my paces.
His plans are straight forward to read and adapt to. Most importantly I found him really easy to talk to.
Highly recommended.
Top kit , all in great condition . Managers keep the place very clean , overall good vibe in the gym
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