I’ve done a couple of classes with Joseph recently and both have been really good. The Sunday morning cycling on 9 August was spot on, as usual. After a Saturday night out and being at the end o... See more
Company replied
Location
Switch location27 Cricklewood Broadway, Cricklewood, NW2 3JX London, GB
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See what reviewers are saying
Clean and organised gym, with excellent environment. Professional, helpful and friendly staff. The variety of training machines is high and with good quality. It has a good range of classes opt... See more
I joined this gym last year and couldn’t be happier. The two owners are great guys who clearly care about the place and its members. My trainer, Andrea, is excellent – knowledgeable, supportive, and... See more
Company replied
Has a decent ranges of machines and weightlifting equipments. I like the yard had no problem even if its a small place. The gym is usually packed due to small spaces but manageable. The lockers howeve... See more
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Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
27 Cricklewood Broadway, Cricklewood, NW2 3JX, London, United Kingdom
4.5
Excellent
271 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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A fantastic gym and great staff
A fantastic gym and great staff! They were really accommodating when I was working in the area and needed a good gym to go to during that time.
June 25, 2021
Reply from Energie Fitness - Cricklewood
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Very bad customer service
June 18, 2021
Reply from Energie Fitness - Cricklewood
Hey Sami
I am sorry to hear that you had a negative experience whilst being a member at one of our clubs. We aim to make every member who walks through our doors feel like they belong and it seems on this occasion we failed. Please accept our deepest apologies. Thank you for taking the time to fill out this review, it really helps us.
Best Wishes,
Dan
Good gym
Friendly staff, good selection of machines and free weights, and reasonably priced. And they have the Euros on the TV!
June 18, 2021
Reply from Energie Fitness - Cricklewood
Hi Daniel,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Cricklewood
Hey Yasser,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Improve variety of machines.
May 28, 2021
Reply from Energie Fitness - Cricklewood
Hi Isac,
I hope you're well.
We at énergie Fitness are glad to hear that you're generally happy with the gym itself. With regards to some of the issues with the facilities and services, please speak with a member of staff about any suggestions or queries you may have and they will be able to assist you. We want to deliver the perfect customer experience to every single one of our members and it seems we have some work to do so for that we apologise.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
fantastic little gym
fantastic little gym, the staff is amazing and very friendly. always there if you need any kind of help with exercise.
May 22, 2021
Reply from Energie Fitness - Cricklewood
Hey Matteo,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Convenient neighbourhood gym during COVID restrictions
Recently started using Energie gym because of not going to central London (work from home).
My review would not be wholesome as I visit only in the last hour before the gym closes. Hence, it is less crowded at that time and I have had no complaints whatsoever regarding equipment availability.
Gym equipment is new, in good shape and the gym is clean and brightly lit.
A few equipments would be great to add however, I find them missing only because I have been used to them in my earlier gym for a long time.
One gym staff is always present and COVID rules are followed.
Occasionally, have noticed individual members not being hygienic with cleaning the machines after use and they carry/litter used jackets/bags on the gym floor. However, this is individual issue, not a lapse on Energie part.
Last comment - the gym has limited locker/changing facilities and very limited shower facilities.
Overall, it is a practical and convenient neighbourhood gym.
May 14, 2021
Reply from Energie Fitness - Cricklewood
Hey Arijiat,
I hope you're well
We're sorry to hear that you are not wholly satisfied with the gym itself and there are clearly some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Very welcoming friendly staff who…
Very welcoming friendly staff who helped me feel at ease during my first visit.
I feel as safe as possible as sanitisation is carried out regularly.
Thanks 😊
May 14, 2021
Reply from Energie Fitness - Cricklewood
Hi Maria,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Great Gym, would 1000% recommend
Very nice clean gym, the staff are very friendly and are always happy to help when you ask. I don’t have a bad word to say it’s great!
May 7, 2021
Reply from Energie Fitness - Cricklewood
Hi there,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
It’s a decent GYM
It’s a decent GYM. Very clean and you have all the equipment you require. The stuff is very friendly)
May 7, 2021
Reply from Energie Fitness - Cricklewood
Hey Juls,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
Good gym
My experience has been positive covid protocols are good , equipment cleaned regularly by staff . Every member has there own cleaning materials upon entering . Equipment is good good variety of machines weights etc. Staff are very helpful and friendly, club is well ventilated excellent value for money, easy access to booking time at gym .
May 7, 2021
Reply from Energie Fitness - Cricklewood
Hi Sharon,
Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Cricklewood
Hey Deivson,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Cricklewood
Hi JB,
I hope you're well.
We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.
Thanks again,
énergie Fitness Central Team
Small but clean gym.
May 2, 2021
Reply from Energie Fitness - Cricklewood
Hi SB,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Cricklewood
Hi Alessandro,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Pretty good gym
Pretty good gym, clean and Good equipment!
Staff are nice and friendly! I’m so far enjoying going there :)
April 30, 2021
Reply from Energie Fitness - Cricklewood
Hey Leti,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Hello
Hello, I’m Brazilian. I’ve been training for some time alone, but what I realized at this gym doesn’t have a person accompanying beginners, getting lost at the gym when they arrive. They do not know how to use the gym equipment, they do not know anything and you do not have this professional who gives the initial guidelines. With this, I believe that in a short time people give up or end up committing some injury due to lack of posture, lack of guidance from a professional in the field
I hope you improve one day
April 30, 2021
Reply from Energie Fitness - Cricklewood
Hi Emerson,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Great Gym!
I would recommend to everyone. The place is confortable , very clean andnthe people whi work there are really nice.
April 30, 2021
Reply from Energie Fitness - Cricklewood
Hi Simon,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Best gym
Very good facilities and well managed. There’s a lot of space for any other activities u wish to do. There’s also a lot of boxing bags for conditioning.
April 30, 2021
Reply from Energie Fitness - Cricklewood
Hey Murtada,
Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!
Have a great day,
énergie Fitness Central Team
amazing staff
April 23, 2021
Reply from Energie Fitness - Cricklewood
Hey Riccardo,
We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.
Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
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