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Energie Fitness - Drogheda Reviews 

181
TrustScore 3 out of 5

3.1

Upper Floors Drogheda Town Center, West St, A92 RC99 Louth, IE


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Rated 3 out of 5 stars

The pricing is slightly on the higher side, and the washroom hygiene could be improved. The space also feels cramped, especially since the gym is spread across two floors—having everything under one r... See more

Rated 3 out of 5 stars

The housekeeping can be improved a lot. The bench presses placed back to back are making it difficult to put the weights back where they should be placed. The dumbbell rack is never in order. It's alw... See more

Company replied

Rated 5 out of 5 stars

It's a compact and warm place with helpful staff and based on your visiting hours you'll have full access to every device you need. It's the first gym I went to and although nervous at first you soo... See more

Rated 5 out of 5 stars

Great gym to workout in, from the classes to doing your own workouts, there is something there for everyone at every fitness level. The staff are very helpful with everything would definitely recommen... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Upper Floors Drogheda Town Center, West St, A92 RC99, Louth, Ireland

3.1

Average

TrustScore 3 out of 5

181 reviews

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Replied to 41% of negative reviews

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3.1

All reviews

(181)

637 reviews in the last 12 months

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Rated 3 out of 5 stars

The housekeeping (Weight placement) can be improved a lot

The housekeeping can be improved a lot. The bench presses placed back to back are making it difficult to put the weights back where they should be placed. The dumbbell rack is never in order. It's always a mission to find the right weight. These things should be rearranged and reorganized at specific intervals like it's done at other gyms. If you let the members just move and place things around as they please, it just becomes more disorganized by the hour

November 10, 2023
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Reply from Energie Fitness - Drogheda

Hey Phmolo,

I hope you're having a great day!

Your feedback is greatly appreciated and very valuable to us moving forward as we try to improve. We want to deliver the ultimate fitness experience to our valued members and we will certainly work towards this in the near future.

Thanks again for taking the time to leave a review, it's always great to hear what our members think.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

The gym is usually not that crowded…

The gym is usually not that crowded during the time I workout and it has a decent number of equipments. However, it would be great if at least there is one more smith machine, a decline bench and a bicep/trice machine and a row.

November 10, 2023
Rated 4 out of 5 stars

Wow😍

Wow😍, I do love my gym, its fab. Sophie and the other instructors are so helpful, always available and ready to guide and support👌
If few more equip are added to the females studio upstairs that would be greatly appreciated as many of my friends and my self feel more comfortable there in a closed females only space( by the way, its the only gym with closed space for females), so, keep it up and great as always 🙏

November 3, 2023
Rated 5 out of 5 stars

It has been a really nice experience…

It has been a really nice experience and given me the joy and confidence to come to gym.
I really enjoyed my time in the female only room in the gym because as a muslim I can’t do certain exercises in a mixed environment with males, but here I can use both female only and general workout spaces.
Everyone in the gym is so respectful, nice and friendly.

September 7, 2023
Rated 1 out of 5 stars

Join another gym that treats people decently!

I'm a student and I decided to join while I was on break and back home for the summer. As I was going back to university, I requested to cancel my membership for September. I went and explained this to an employee, and he informed me to email their email address and the manager would cancel the memberships. I did this giving the required notice and emailed them on the 28th of July to have it cancelled. The manager informed me by email that this had been done.
Then on the 31st of August I noticed a payment coming out of my bank account. I logged into my Energie fitness account and noticed my membership was only ending for October and I was being charged for an extra month. I email Energie fitness Drogheda and went into the club that day. The employee working told me that the manager had cancelled my membership late and there was a collection in progress but he would remove my account details so it wouldn't go through and inform the manager the next day. 
However, the money did come out of my bank account. I tried calling in again but their gym was closed due to a change in ownership. They reopened recently but as I am away for university, I cannot call in in person. I've sent multiple emails and have tried calling the associated phone number on several occasions. The phone number has gone to voicemail and none of my emails have got a response.
I don't know if they're just not monitoring their emails, or I'm just being ignored. If I took a guess I'd say I'm being ignored. Very disappointed.
I'm a student with very limited funds and did not account on paying an extra month membership I can't even use.

September 7, 2023
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Reply from Energie Fitness - Drogheda

Hey Eleanor,

I hope you're well.

We sincerely hope this issue has since been sorted and we apologise for any miscommunication on our end. We aim to make cancelling a very simple process for all of our members and it seems we have let you down on this occasions and for that again we are sorry. Please contact your gym immediately if this issue is still ongoing.

Thanks for leaving feedback, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 1 out of 5 stars

Not good gym anymore

August 10, 2023
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Reply from Energie Fitness - Drogheda

Hi Debora,

I hope you're well.

We're very disappointed to hear you are unhappy with the level of service you have received in your énergie gym. We aim to provide a service and environment that drives our members to reach their goals, it seems we have fallen short on this occasion and for that we sincerely apologise. We hope to vastly improve in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 1 out of 5 stars

Alltough I canceled my membership

Alltough I canceled my membership, they sent me an email about fees.

August 10, 2023
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Reply from Energie Fitness - Drogheda

Hi Faith,

I hope you're well.

We're sorry to hear that you have faced frustration when trying to leave one of our gyms. It is likely you are referring to our 30 day cancellation policy however, if you feel this is incorrect please contact your énergie gym directly and they will be able to assist you.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

7am classes are the best!

It's a great place to work out and move your body. The 7am classes are the best if you work and there is no transit on the street so getting there is much faster than going later. 100% recommended.

July 27, 2023
Rated 3 out of 5 stars
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Reply from Energie Fitness - Drogheda

Hey Camila,

I hope you're well.

We completely understand there are a few areas we need to improve in to deliver the perfect health and fitness experience to our valued members. Rest assured we will certainly take your comments into account moving forward as we are constantly trying to improve. Thank you for taking the time to leave a review, your feedback is vital to us here at énergie Fitness.

Have a great day,
énergie Fitness Central Team

Rated 2 out of 5 stars

machines are broken cables been …

machines are broken cables been broken for last 2 months and now shoulder press

April 27, 2023
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Reply from Energie Fitness - Drogheda

Hi Adam,

I hope you're well.

We're very sorry to hear that the facilities in your énergie gym are not up to a satisfactory level. We at énergie are always trying to create a warm and welcoming space for our members and it seems we have fallen short on this occasion and hope to improve in the near future. Please speak to a member of staff regarding any of your concerns and they will be happy to assist.

Thanks for leaving feedback, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars

Dear Gym Management

Dear Gym Management, please fix the exercise equipment. Every second is broken In Drogheda ☝️

April 29, 2023
Unprompted review
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Reply from Energie Fitness - Drogheda

Hey Philippe,

I hope you're having a good day.

We're happy to hear that you have enjoyed certain aspects of your énergie Fitness club however, we completely understand and appreciate there are specific areas we can improve on. We will certainly take your feedback into consideration moving forward and hope to deliver the perfect fitness experience in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,
énergie Fitness Central Team

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