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Energie Fitness - Drogheda Reviews 

181
TrustScore 3 out of 5

3.1

Upper Floors Drogheda Town Center, West St, A92 RC99 Louth, IE


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Rated 3 out of 5 stars

The pricing is slightly on the higher side, and the washroom hygiene could be improved. The space also feels cramped, especially since the gym is spread across two floors—having everything under one r... See more

Rated 3 out of 5 stars

The housekeeping can be improved a lot. The bench presses placed back to back are making it difficult to put the weights back where they should be placed. The dumbbell rack is never in order. It's alw... See more

Company replied

Rated 5 out of 5 stars

It's a compact and warm place with helpful staff and based on your visiting hours you'll have full access to every device you need. It's the first gym I went to and although nervous at first you soo... See more

Rated 5 out of 5 stars

Great gym to workout in, from the classes to doing your own workouts, there is something there for everyone at every fitness level. The staff are very helpful with everything would definitely recommen... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Upper Floors Drogheda Town Center, West St, A92 RC99, Louth, Ireland

3.1

Average

TrustScore 3 out of 5

181 reviews

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This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 month

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3.1

All reviews

(181)

647 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

the hall gets very cold and the men's…

the hall gets very cold and the men's locker room and toilet are not clean.

you are 5 stars in other subjects :)

January 14, 2022
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Reply from Energie Fitness - Drogheda

Hi Gokham,

I hope you're well.

We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Top marks in my book

Joined not too long ago, gym is well equipped with and has a great atmosphere about it, had a chat with the manager too, he’s an all around pleasant person as well as the rest of the staff.

December 24, 2021
Rated 1 out of 5 stars

When started the gym I paid for both my…

When started the gym I paid for both my sister and me and the person that works their didn’t mention that we have to be vaccinated only in a week of being in the gym… I am vaccinated but my sister is not
They should have told us from the beginning that we must have vaccinations done not after I paid for me and my sister that is disappointed

December 17, 2021
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Reply from Energie Fitness - Drogheda

Hi Klaudia

I am very sorry to hear you have been frustrated with the joining process. We at énergie want this to be as simple as possible for everyone. Please contact your gym directly via telephone or email and they will be happy to discuss any member queries you may have.

Thank you for taking the time to leave a review, it is very helpful to us.

Best Wishes,
Dan
énergie Fitness Central Team

Rated 2 out of 5 stars

Not enough equipment

Not enough equipment. ie no squat machine no calf raising machine they have a really bad leg press. Also staff can be rude and aren't helpful

October 22, 2021
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Reply from Energie Fitness - Drogheda

Hi Emma,

We appreciate your honest review and apologise for letting you down on this occasion. I am sorry to hear that the facilities provided in your gym are not satisfactory for you. Hopefully in the near future the gym will update and provide new equipment.

I do again apologise after hearing that the staff members are not providing the high-level of customer service that we strive for at énergie fitness. Please feel free to contact a member of staff if you have any further queries or complaints. Thank you.

Best Wishes
Dan

Rated 4 out of 5 stars

Return to Gym ...

Great to be back to the gym. The staff are helpful and friendly. There's a good blend of cardio, weights machines, free weights, and cross training equipment in a central location.

October 8, 2021
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Reply from Energie Fitness - Drogheda

Hi Colm,

Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great Gym

Best and cleanest gym around

September 5, 2021
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Reply from Energie Fitness - Drogheda

Hi Kryzsztof,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Lovely gym

Lovely gym, friendly staff - a water cooler or somewhere to refill drinking water without having to buy a plastic bottle would be great!

September 5, 2021
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Reply from Energie Fitness - Drogheda

Hi AB,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Friendly staff

Friendly staff, great opening hours and a good range of equipment!

August 27, 2021
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Reply from Energie Fitness - Drogheda

Hey Jamie,

Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Very good gym

Cons:

It's a small gym, so equipment is limited, and it fills up fast, especially during the typically busy evening periods.

The men's changing room (containing lockers showers and toilets) is tiny - I can only assume female room is same. I'd love to see them expand to a bigger space if possible.

The room where they used to do classes is now "girls only" which, although due to Covid, I find a bit unfair - could they not open it to both genders?

They should open more windows for ventilation.

As of August 2021, the showers are still closed even though other gyms have theirs open.

Pros:

Staff are really friendly and helpful.

The music is good, I like the atmosphere.

Equipment is modern and in great condition.

The cost of membership seems pretty reasonable.

Fob access is quick and convenient.

Ideal location in the centre of the town.

Overall I'm happy to be a member of Energie and would recommend it to anyone.

August 27, 2021
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Reply from Energie Fitness - Drogheda

Hi Ollie,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars
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Reply from Energie Fitness - Drogheda

Hi Simbrashe,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Review

Staff are very nice and everything is clean and tidy

August 13, 2021
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Reply from Energie Fitness - Drogheda

Hi Pavan,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Gym review

Really good atmosphere in the gym. Very welcoming environment. Excellent facilities and wonderful staff!

July 23, 2021
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Reply from Energie Fitness - Drogheda

Hi Hannah,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym and vibe!

This is a great gym with all the equipment I require. I love the fact that there is a females only section. It's a really comfortable space without judgement.

July 2, 2021
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Reply from Energie Fitness - Drogheda

Hi Abigail,
 
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.

Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.

Please come back for more fun and fitness, right here where you belong!

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

I have 3 stars because the staff is…

I have 3 stars because the staff is great and very friendly at drogheda branch bit no water fountains or fans which are very important for paying customers and also no ab machines

June 25, 2021
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Reply from Energie Fitness - Drogheda

Hey Sylvia,

I hope you're well.

We at énergie Fitness are very glad to hear that you are enjoying the gym and our team members are delivering the top-notch customer service we strive to provide. However, based of your review it sounds like there are a few thing we could improve. Please run any suggestion you may have by a member of staff and they will be more than happy to listen.

Thanks for leaving a review, we really appreciate it.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent gym with good ambience and…

Excellent gym with good ambience and friendly staff

June 19, 2021
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Reply from Energie Fitness - Drogheda

Hi Augustine,

Wow! Thank you so much for leaving such positive feedback for us. Our team members love to hear when they've done a great job, it's what drives them to keep on delivering a great service.

Thanks again for leaving a review, it's really important to us to hear what our members think.

Have a great day,

énergie Fitness Central Team

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