Banner for Energie Fitness - Eltham

Energie Fitness - Eltham Reviews 

156
TrustScore 3.5 out of 5

3.7

99 Well Hall Rd,, SE9 6SU London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Went into the gym thursday morning and it was gleaming. Equipment tidy and wiped down. Floors clean and smelling fresh and clean. Was such a positive start to a work out snd I must say the standards a... See more

Rated 5 out of 5 stars

I've only recently joined and only been a few times but so far I am enjoying being a member. The facilities and equipment seem to be well maintained and the staff are friendly and helpful. This week... See more

Rated 5 out of 5 stars

I have only just start my membership with this gym it's a great place to work out.. The staff helpful. I love the equipments they have, I have been looking to do the rope exercise and another full bo... See more

Rated 1 out of 5 stars

Such arrogant and annoying management with lack of privacy and confidentiality breach. Since very first sign up mislead with gym membership and cancellation policy. After visiting their... See more

Company replied


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

3.7

Average

TrustScore 3.5 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(156)

647 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The atmosphere of the gym is great…

The atmosphere of the gym is great members are friendly and helpful members of staff are brilliant very encouraging and are always there when you need them they also make you feel at ease as well as feeling good, well done keep up the good work

August 17, 2023
Rated 5 out of 5 stars

Friendly

The staff are very polite, and helpful when I made enquiries about joining. They explained the process and showed me and my daughter around the gym and explained what they do there and the classes they have, they made the process easy for me as I'm 58 and we both joined

August 3, 2023
Rated 1 out of 5 stars

Needs new staff

June 29, 2023
Energie Fitness - Eltham logo

Reply from Energie Fitness - Eltham

Hi Angela,

I hope you're well.

We're very disappointed to hear you are unhappy with the level of service you have received in your énergie gym. We aim to provide a service and environment that drives our members to reach their goals, it seems we have fallen short on this occasion and for that we sincerely apologise. We hope to vastly improve in the near future and regain your trust as a valued member.

Thank you for taking the time to leave a review, we really appreciate it.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars

The showers are always smelly

The showers are always smelly. I am not sure I think it’s worth the money either

May 11, 2023
Energie Fitness - Eltham logo

Reply from Energie Fitness - Eltham

Hey Billy,

I hope you're having a good day.

We're happy to hear that you have enjoyed certain aspects of your énergie Fitness club however, we completely understand and appreciate there are specific areas we can improve on. We will certainly take your feedback into consideration moving forward and hope to deliver the perfect fitness experience in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,
énergie Fitness Central Team

Rated 5 out of 5 stars

Extreme abs 8PM Paul

Had an extreme abs session tonight it was amazing and had a very lovely instructor Paul who was very encouraging from start to finish I loved every minute of it and overall was an brilliant session will most definitely be attending again !!!

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly staff, plenty of equiptment

I've been using this gym now since January and honestly up until now I have always been scared of using the gym, walking into a room full of fit healthy people who might judge, but the staff here are so welcoming and always willing to help or give advice, and I feel so comfortable just coming in and doing my workouts.

I always come in when it's quiet so I can't comment for peak times bit I can always use the equiptment I need.

Would totally recommend to anyone

Also great if you follow their social media, they've always got challenges going on.

March 3, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look