Has been a great experience so far with a mix of weight training and in house sessions conducted by energie fitness. They provide a wide range of in-house sessions ranging from HIIT to yoga to cycling... See more
Location
Switch location34a - 36 Kilburn High Road, London, NW6 5UA London, GB
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Very friendly and professional trainers, a good amount of machines and free weights, and areas allocated well; bodyweight zones, machines, cardio zones etc. It's got everything a gym needs! Sometimes,... See more
Kilburn -I am a member. The gym itself has a lovely vibe,your are made to feel welcomed. The staff are very professional and friendly. Especially Dawn, she is always willing to help and at times when... See more
ABSOLUTELY AVOID – UNTRUSTWORTHY AND UNPROFESSIONAL DESPITE CALLING AND CLEARLY CANCELLING MY MEMBERSHIP, ENERGIE FITNESS KILBURN FAILED TO PROCESS THE CANCELLATION AND CONTINUED TO CHARGE... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
34a - 36 Kilburn High Road, London, NW6 5UA, London, United Kingdom
4.1
Great
242 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Bitter sweet
This is a great gym in good locations. The guidelines in place to protect members are fair and visibly effective. The variation of exercises to offer is enough to be there all week and never have to come across the same exercise twice. That being said, the member of the gym could be more disciplined with how weights are returned to the racks and putting equipment away. Many a session I have had to roam the gym looking for the right grip before I started my exercise. Also at times members are not keen on waiting for one member to finish their exercise and insist on sharing enclosed spaces that are designated for one member. I don’t doubt that this is a good gym but it is clear that it’s welcoming culture And accepting staff need to express their expectations of how they want the gym to be ran better.
November 7, 2020
Reply from Energie Fitness - Kilburn
Hey there,
I hope you're well.
We at énergie Fitness are glad to hear that you're generally happy with the gym itself. With regards to some of the issues with the facilities and services, please speak with a member of staff and they will be able to assist you. We want to deliver the perfect customer experience to every single one of our members and it seems we have some work to do so for that we apologise.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Good venue good staff
November 7, 2020
Reply from Energie Fitness - Kilburn
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Great gym
Superb selection of free weights & machines, well maintained, great value, would recommend to anyone.
November 5, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi Jacob,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Very friendly staff and friendly…
Very friendly staff and friendly environment, clean and tidy gym
November 5, 2020
Reply from Energie Fitness - Kilburn
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
I have been goint to this gym for more…
I have been goint to this gym for more than a year now. It is not very big but it has all the machines you will need. I believe is good value for the little money you pay.
November 4, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi there,
I hope you're well.
Your positive feedback is very much appreciated from all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Kilburn
Hi Talal,
I hope you're well.
We really appreciate you taking the time to leave us a review, your positive feedback is what drives us. We're so happy to hear that your enjoying your énergie Fitness experience and we hope to see you back at the gym soon!
Have a great day,
énergie Fitness Central Team
Review
Friendly service and great gym with good atmosphere and good changing rooms overall an impressive gym
October 30, 2020
Reply from Energie Fitness - Kilburn
Hi Najim,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Really nice
Really nice! They have enough space and lots of material. Usually is less busy in the morning but they care about how many people are in the gym, to make us work out comfortable. The staff takes care about the cleaning so much and they are really nice.
October 8, 2020
Reply from Energie Fitness - Kilburn
Hi Mercedes,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
I don’t have words it’s fantastic
October 3, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi Tesfalem,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
Energy gym it’s very nice I’m very…
Energy gym it’s very nice I’m very enjoy spend time in dis place tank you very much for service kind regards Arbi!
October 2, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi there,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Amazing equipment and a big space to…
Amazing equipment and a big space to work out.
October 2, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi Alessio,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Everything i expected
The gym was big and full equipped, and the people working there were very gentle and caring. Would definitely recommend it!
October 2, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hey JA,
Thanks for your great review of our énergie Fitness Club, we really appreciate all feedback.
We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our teams works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
Great gym with good apparatus and clean
October 2, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Friendly and clean place to do your…
Friendly and clean place to do your daily exercise. Most equipment looks new which is great!
September 25, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi Jasmin,
We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.
Thank you for taking the time to leave a review, we really appreciate your kind words.
Have a great day,
énergie Fitness Central Team
Reply from Energie Fitness - Kilburn
Hi Abdullah,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Friendly staff and nice gym.
5stars for the customers support.
Friendly staff and nice gym.
Sometimes the queue for one exercise is long but after afternoon time.
Thank you for your hardwork, I hope my feed will be usefull :)
September 25, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi Mario,
Thanks ever so much for taking the time to leave us feedback.
By the sounds of it you've loved your énergie Fitness experience so far. Our team members love to hear positive feedback from our valued members, it's what drives to go that extra mile for you! Our trainers are always working hard to deliver an experience that motivates you to achieve your fitness goals. We hope to see you in the gym again soon.
Best wishes,
énergie Fitness Central Team
It’s a nice gym
It’s a nice gym, love working out there as it’s close my house and lovely staff. They have sanitizers and tissue all over the gym to keep the gym clean and tidy.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hey Ali,
Thanks for your great review of our gym, we . We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.
Thanks again, and we hope to see you again soon!
énergie Fitness Central Team
Staff are very professional and…
Staff are very professional and friendly. The Gym is clean and very well maintained. The equipments are of high quality.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi Luiz,
Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.
Thanks again,
énergie Fitness Central Team
Great gym - would recommend
The gym is very nice with lots of new equipment and a recent extension. I have also found staff members to be very friendly and helpful, when I first started and felt a bit lost in the gym they approached me to see if I needed any help and to show me where the different machines were. The only reason I have not given 5 stars is that the gym is quite small (although they are managing this very well in the current covid period) and can get very hot. The wifi also cuts out a lot in certain areas of the gym, although generally you can get good phone signal in most parts anyway. Overall I would definitely recommend :)
September 25, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi there,
I hope you're well.
We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. It sounds like were a few steps from perfect so if you have any ideas for improvement, please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.
Thanks for taking the time to leave us feedback we're always trying to improve the service we provide.
Best wishes,
énergie Fitness Central Team
A very good gym for the money
A very good gym for the money. Spacious and lots of equipment. Weights are often arranged chaotically so expect to occasionally have to search a bit to find the correct weights - not a deal-breaker though.
September 25, 2020
Unprompted review
Reply from Energie Fitness - Kilburn
Hi there,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
If you have any suggestions for improvement, please run it by a member of staff and they will be more than happy to listen.
Thanks again,
énergie Fitness Central Team
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