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Energie Fitness - Sandhurst Reviews 

177
TrustScore 4.5 out of 5

4.3

390-398 Yorktown Road, College Town, GU47 0PU Sandhurst, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Love this gym! Friendly members and trainers. I changed gyms last year and am so pleased that I did. I have a fabulous personal trainer there, Robyn, who encourages me, shows me how to get the most ou... See more

Rated 1 out of 5 stars

The gym’s hygiene has gone downhill. Equipment is often left dirty and members rarely wipe it down, even with cleaning stations available. It’s unpleasant and feels like no one’s enforcing basic hyg... See more

Company replied

Rated 5 out of 5 stars

Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regu... See more

Rated 5 out of 5 stars

Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 390-398 Yorktown Road, College Town, GU47 0PU, Sandhurst, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

177 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(177)

588 reviews in the last 12 months

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Rated 3 out of 5 stars

This a nice gym with friendly…

This is a nice gym with friendly helpful staff.
However, tbe piped music is AWFUL !!!
Please lets have more upbeat motivational sounds insread of the mundane stuff which appears to be non stop.
It is truly de- motivating.

September 3, 2022
Unprompted review
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey David,

I hope you're well.

We're glad to hear that there are some areas of the gym you really like, however, we certainly understand there are some things we can improve on to make your experience even better. We want to deliver the perfect fitness experience to all our members and we will certainly try to achieve this in the near future using the feedback above.

Thanks for taking the time to leave a review, it is always appreciated.

Have a great day,
énergie Fitnes Central Team

Rated 5 out of 5 stars

Fantastic gym!

Fantastic gym!! I have been member for over a year and alot more of the classes I like have fantastic selection of classes and every one is so friendly and helpful and I absolutely love going!!

July 25, 2022
Unprompted review
Rated 4 out of 5 stars

Very good fitness facility

Very well laid out, friendly and tidy gym. Classes are well programmed and varied to suit everyone's needs.

Strength kit is good but a little lacking in variety with some more pieces needed to deliver a fully equipped facility.

Overall, very good but could be excellent with a little.more investment in equipment.

June 10, 2022
Rated 5 out of 5 stars

Overall positive experience

Booking system is easy to use. Upon arrival the gym was clean and comfortable. The rules on use of equipment were clear and people were observing the wipe down requirements. No waiting for equipment to become free since there is a wide range of options. No pressure from staff. Overall a positive experience.

May 6, 2022
Rated 4 out of 5 stars

Sandhurst - Great gym!

Friendly helpful staff, clean equipment, spacious, would have given 5/5 stars if the opening hours on the weekend were extended a little later to say 7/8pm. As I work shifts on the weekend I struggle to go after work before it closes. Apart from that great gym matching the great price.

February 4, 2022
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Kate,

I hope you're well.

We appreciate you taking the time to leave a review and for leaving such positive feedback. Our members of staff are always working hard to deliver a great health and fitness experience. It does sound like we are a few steps of being perfect, so if you have any suggestions for improvement please run it by a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Impressed so far!

I’ve only been a member since January but so far I’ve found the facilities & equipment to be very good, the classes sufficiently varied (for me anyway!) and staff helpful & friendly! Really nice little gym that manages to pack a lot into the space!

February 2, 2022
Rated 3 out of 5 stars

Facilities are excellent

Facilities are excellent, very clean and staff very friendly. Only down down is classes get booked up quickly and more daytime classes then evening.

January 28, 2022
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey Abby,

Thank you so much for your kind comments regarding the gym itself and our amazing team members. With regards to your issues with booking on to our classes, unfortunately many of our evening are very popular which means it can often be hard to secure a spot. Please note that WOW! and Epic members do receive a certain amount of days priority booking.

Thanks for taking the time to leave a review, we appreciate any and all feedback.

Best wishes,
énergie Fitness Central Team

Rated 3 out of 5 stars

Lovely gym but needs Ab workout machines to make it one of the best

This is a good looking gym with both fixed and free weights, but it lacks any fixed weights machine to cover Ab workouts. This is the main area that most people is unhappy about is their stomach and most standard gym do have a couple of ab workout machines but sadly this one doesn't have at least one, although it needs at least two. I've overheard quite a few gym members saying this and has mentioned it myself to the staff to feedback to the manager and hopefully they'll invest in a couple of ab workout machines, which will really bring up this gym to to standard of most of the good gyms around, which provides machines which covers a full body workout.

December 10, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey Joseph,

Thanks for leaving a review, we really appreciate you taking the time.

We're glad to hear you are generally satisfied with your énergie Fitness experience however, it sounds like there are a few things we could do to improve. Please run any suggestions for improvement by a member of staff and they will be more than happy to hear you out.

Best wishes,

énergie Fitness Central Team

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