Banner for Energie Fitness - Sandhurst

Energie Fitness - Sandhurst Reviews 

177
TrustScore 4.5 out of 5

4.3

390-398 Yorktown Road, College Town, GU47 0PU Sandhurst, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Love this gym! Friendly members and trainers. I changed gyms last year and am so pleased that I did. I have a fabulous personal trainer there, Robyn, who encourages me, shows me how to get the most ou... See more

Rated 1 out of 5 stars

The gym’s hygiene has gone downhill. Equipment is often left dirty and members rarely wipe it down, even with cleaning stations available. It’s unpleasant and feels like no one’s enforcing basic hyg... See more

Company replied

Rated 5 out of 5 stars

Great, affordable little gym. Plenty of on site-parking and nice and clean showers/ changing rooms. The owners clearly care for the equipment, classes and even welcome you in to the gym. Become a regu... See more

Rated 5 out of 5 stars

Staff are absolutely amazing! All incredibly friendly and knowledgeable. I was anxious about joining the gym, but the team at Energie have been so welcoming and have really made the gym feel like a... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • 390-398 Yorktown Road, College Town, GU47 0PU, Sandhurst, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(177)

591 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely gym but...

Lovely gym, good equipment. The only thing I would say is I was never shown how to use anything or given a walk through of where everything is in the gym.

May 28, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Natasha,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

I love this gym

I love this gym! I’ve been to many in the past but I find this one so much better. The staff are friendly & the equipment is perfect. I love the yard especially the classes! 😊

May 21, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Stacey,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Very friendly and clean environment

Very friendly and clean environment. Great equipment and staff always around to help.

May 21, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Suzanne,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Best gym I've ever been to!

Everyone made me feel so welcome as I was so nervous to start. I absolutely love going to do a workout now. Fabulous gym, Fabulous staff!

May 21, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Ashleigh,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym with a friendly vibe if…

Great gym with a friendly vibe if everyone pulling together to do their best for healthy exercise.

May 16, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Rachel,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Suits all levels

Light and bright, very inclusive, first time ever spent longer at gym!!!

May 15, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi David,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Absolute spot on gym

Absolute spot on gym, everyone is so chatty and helpful and always able to get on equipment

May 14, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Brandon,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

Such a lovely gym with up to date…

Such a lovely gym with up to date equipment, very helpful staff and a relaxed environment.

May 14, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Lynne,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Rated 5 out of 5 stars

The team at énergie fitness are all so great.

The team at énergie fitness are all so lovely and helpful, I feel comfortable enough to approach them all to ask any questions. You are always greeted with a smile and the gym is always kept clean. Highly recommend

May 14, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Keara,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey Ethan,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Absolutely Fantastic

Absolutely Fantastic. The staff are so helpful and I feel very comfortable going on my own, they make you feel so welcome. Great atmosphere.

May 14, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Lauraine,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

A breath of fresh air in gyms!

I've been a member for just a couple of weeks now, but already feel part of the community. From the welcome you receive on my way in, to the quality and cleanliness of the equipment and facilities, you can see that alot of hard work has gone into making this the best gym in the area.
The opening hours are perfect for me, and whether it's a busy time or not, there's a nice buzz around the place.

May 14, 2021
Rated 5 out of 5 stars

Staff helpful Great equipment,Safe…

Staff helpful Great equipment,Safe environment clean changing rooms great gym

May 14, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey Barry,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

Perfect gym environment

An inspirational, clean environment with room to feel safe but supported and part of a community. Personal, friendly welcome every time. Would thoroughly recommend.

May 14, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey there,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Love that it's nice and local

Love that it's nice and local and the team seem friendly and helpful. Not sure about the range and timings of classes, but it's early days.

May 14, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Debbie,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym, friendly staff, glad that I joined

May 12, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Kerry,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Enlivened!!

Thank you for being such a welcoming space to get my life back in balance again. I’ve spent what seems like a lifetime sat at my desk working this past year with no care or attention to self care. Énergie Fitness Sandhurst is helping me get that back on track. I can’t tell you how good I feel after every visit.

May 9, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hi Bobby,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

So pleased I joined

Friendly and helpful team without being intrusive. Always willing to offer help and advice when requested. I really enjoy my visits.

May 8, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey P.C.,

Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Rated 5 out of 5 stars

Great new gym in Sandhurst

Great new gym in Sandhurst! Friendly staff, excellent variety of equipment, easy parking, nice environment and great atmosphere, all at a reasonable membership fee. Five stars easily!

May 7, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey Paul,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Love going to this gym

Love going to this gym. All the staff are so friendly and it's just a nice vibe. I fo in the mornings and get on everything I need to

May 7, 2021
Energie Fitness - Sandhurst logo

Reply from Energie Fitness - Sandhurst

Hey Emma,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look