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Energie Fitness - Scunthorpe Reviews 

150
TrustScore 3.5 out of 5

3.7

Mannaberg Way, Scunthorpe, DN15 8XF Scunthorpe, GB


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See what reviewers are saying

Rated 1 out of 5 stars

I’ve heard multiple very concerning reports when I’ve being at this gym about the conduct of there fitness instructor called Steve. If these reports are accurate, they suggest behaviour towards member... See more

Company replied

Rated 5 out of 5 stars

Steve ( staff) is a legend. He sure challenges you to push yourself to get the best results for your fitness, especially in spinning classes. He also tries to work out the best membership package to s... See more

Rated 5 out of 5 stars

Apart from the fact the gym is local to me, I decided to have a trail month to see how I got on as not trained over the last 10yrs. Found staff to be very helpful and caring, feeling comfortable there... See more

Rated 5 out of 5 stars

The staff are so friendly all of them make you feel so welcome thankyou and the gym equipment, atmosphere and music is awesome. I also love having access to coffee machine we go alot and really enjoy... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Mannaberg Way, Scunthorpe, DN15 8XF, Scunthorpe, United Kingdom

  • 01724 410360

3.7

Average

TrustScore 3.5 out of 5

150 reviews

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1-star

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This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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3.7

All reviews

(150)

594 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love this gym and have been a member…

I love this gym and have been a member for a good few years. The staff are really friendly and knowledgeable.
There is a variety of classes at no extra charge and you can't beat the monthly price.
The gym is always kept clean and equipment is well maintained.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hey there,

I hope you're doing well.

Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.

Thank so much for taking the time to leave a review, we really appreciate it.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Love it here

Love it here, made to feel welcome from day one! Have a wide range of equipment, anything you'd ever need.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Can’t stay away!

Love this gym, it’s got such a variety of machines and classes for all abilities and goals!

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi Ben,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

I go at 7-45 and there is always plenty…

I go at 7-45 and there is always plenty of machines vacant, the gym is always clean and tidy with friendly staff.The showers are always clean with nice hot water.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Staff are very friendly and always…

Staff are very friendly and always willing to help in any way they can

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi Suzanne,

I hope you're doing well.

Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.

Thank so much for taking the time to leave a review, we really appreciate it.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Great Gym

I am very happy with the facilities at Scunthorpe and enjoy my time there. I work away so I cram my sessions in between Friday and Sunday. My only gripe is that Scunthorpe don’t recognise the Wow membership which means I am unable to use other Energie gyms wherever I may be working. That is a shame and also expensive for me!

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hey Paul,

Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Have a great day,

énergie Fitness Central Team

Rated 4 out of 5 stars

Staff are really friendly and helpful…

Staff are really friendly and helpful if you need them, its a little over busy but this i guess is down to "new year new me" joiners. Has all the equipment you could need although running machines sometimes get busy. does tend to be a little dirty at time especial around the water machine.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi John,

Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.

We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent club..always open.

Excellent club..always open.. friendly staff..
Can't really ask for more..

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Excellent gym.I will recommend it to…

Excellent gym.I will recommend it to everyone

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi Elso,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

Great Gym

I attend each week day without fail.
Great staff and helpful as always!
I have been coming here since it opened and have never looked anywhere else.
This is a great welcoming Gym.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi John,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Rated 2 out of 5 stars

new equipment

needs new equipment and shower room

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi,

Thanks for your review. We listen to our members daily in our quest to continually improve and we work hard to make our gym a great place to work out. Thank you for taking the time to tell us what isn’t working so well for you, we appreciate the feedback.

Rated 5 out of 5 stars

Gym is everything I would expect clean

Gym is everything I would expect clean, equipment well maintained and in good order. Only concern changing room lockers bad condition.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi there,

I hope you're well.

We at énergie Fitness are so glad to hear you're enjoying your health and fitness experience with us. We're always trying to improve so if you have any ideas please feel free to speak to a member of staff and they will be more than happy to listen to your suggestions.

Thanks for taking the time to leave us feedback.

Best wishes,

énergie Fitness Central Team

Rated 2 out of 5 stars

Weights are never in place

Weights are never in place, there are not enough 25kg or 20kg weights they go around, there are no designated areas for correct storage of weights in order, showers are not very clean, lockers get stuck closed, and at peak times the gym is unusable, far to busy.

Staff are friendly, knowledgeable and helpful.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi Jack,

Thanks for taking the time to write a review. Please know that we take reviews like this very seriously and I will pass your comments on to the team. We listen to our members daily in our quest to continually improve and we work hard to make our gym a great place to work out.

Rated 4 out of 5 stars

Generally very good gym

Generally very good gym, friendly with all equipment. Would give it five stars, if the machines were cleaner, not that they are dirty but trays on running machines could do with a clean a bit more often.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hey there,

We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.

We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you have any suggestion for improvement, feel free to run it by them and they will be more than happy to hear you out.

Thanks again,

énergie Fitness Central Team

Rated 1 out of 5 stars

Staff wonder around doing nothing and…

Staff wonder around doing nothing and nothing, the place is dirty and needs a good clean, some members seem to be unable to put weights back. Not the gyms fault but I don’t see any best practise reminders! Lastly and one that amazes me is the disgusting black bucket next to the water fountain. Wrong on all counts and I’m sure the health and safety inspectors wouldn’t be impressed. Maybe when the owner is walking around massaging his own ego he might actually see all the issues wrong with his gym instead of dreaming up ideas like wellbeing classes!

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi Gareth,

Thanks for taking the time to write a review. I’m so sorry about your unfortunate experience at énergie Fitness.

Please know that we take reviews like this very seriously so I will pass your comments on to the team. We listen to our members daily in our quest to continually improve.

Rated 5 out of 5 stars

The Best Facilities in Scunthorpe Area

I rated the Energie Fitness with 5 stars, because the Staff are very supportive and kind individuals. This place definitely changed my life for better.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hey there,

I hope you're doing well.

Wow, your kind comments have made our day! We at énergie Fitness are always striving to deliver a top-notch health and fitness experience so it's great to hear when we've done a good job.

Thank so much for taking the time to leave a review, we really appreciate it.

Have a great day,

énergie Fitness Central Team

Rated 5 out of 5 stars

I love énergie gym

I love énergie gym. They have a good variety of equipment, the staff and members are friendly . They stock a good variety of grenade bars too which are my absolute favourite

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi there,

Thanks ever so much for taking the time to leave a review, we're always happy to hear our members have had a great experience with us.

Our team members are always working hard to deliver great customer service and a perfect member experience so you can achieve your fitness goals and they love to hear when they have done a good job.

Thanks again,

énergie Fitness Central Team

Rated 4 out of 5 stars

Very good value for money ,friendly…

Very good value for money ,friendly helpfull staff.sometimes have to wait for equipment when busy.cant fault it.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi there,

Thanks ever so much for leaving your kind words, it's what drives us to continue to deliver a brilliant health and fitness experience.

It's great to hear that our staff members are providing the top-notch service we aim to provide to every member that walks through our doors. It's sounds as if we're a couple steps of being perfect so please feel free to run any suggestions by a member of staff and they will be more than happy to listen.

Thanks again,

énergie Fitness Central Team

Rated 5 out of 5 stars

Nice friendly staff always clean and…

Nice friendly staff always clean and tidy. The free classes are a bonus and the music is cool . Good aircon it's a all round win win gym .

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi there,

Thank you so much for taking the time to leave a review, we really appreciate your kind words!

Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.

Thanks again,

énergie Fitness Central Team

Rated 3 out of 5 stars

Ok for me

I find the gym ok for my needs ,staff friendly and the other gym goers.a few folk need manners there.

February 24, 2020
Unprompted review
Energie Fitness - Scunthorpe logo

Reply from Energie Fitness - Scunthorpe

Hi M H,

We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.

Thank you for taking the time to leave a review, we appreciate all feedback.

Best wishes,
énergie Fitness Central Team

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