This is a nice compact Gym with friendly staff and interesting regular classes if you take the membership for it. They have utilized their space optimally and is very conveniently located in the res... See more
Location
Switch locationUnit 8, Belarmine Plaza, Dublin 18 Dublin, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Small gym with enough equipment. Good opening hours and friendly staff. Not much crowd on the weekdays. Private washroom and shower. However, the shower's water has no control over the temperature so... See more
There are too many machines not working. Having half the treadmills out of action for the last few weeks is not acceptable. There should be a water fountain in the gym. Things like the exercise mats... See more
Company replied
Good variety of machines and good availability of the machines. Staff are friendly and helpful. Leg press machine is generally in high demand so would be beneficial to have an additional machine. Woul... See more
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
Unit 8, Belarmine Plaza, Dublin 18, Dublin, Ireland
3.2
Average
153 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 41% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I think your staff is brilliant and…
I think your staff is brilliant and accomdating !! ! Always there for you 🤩🎷
January 14, 2022
Staff are very friendly and helpful
Staff are very friendly and helpful, good first impressions.
December 24, 2021
Reply from Energie Fitness - Stepaside
Hey Pat
We really appreciate you taking the time to leave us a review, it's really important to for us to hear your feedback.
Thanks ever so much for your kind words, it's what drives our trainers to deliver a top-notch experience. We're always looking to improve so if you have any suggestions please let your club know.
Thanks again,
énergie Fitness Central Team
Friendly staffs and the equipments are…
Friendly staffs and the equipments are cleaned regularly. Love their app.
November 26, 2021
Love this gym has everything you need…
Love this gym has everything you need to keep fit, plenty of classes on to, the trainers are very helpful too, they have always helped me when I asked them to😉👍
November 12, 2021
Every thing is great just need to work…
Every thing is great just need to work in activating the entrance access more quickly cus, we spend time when ever we come to GYM to enter.
sincerely
Hesham
November 12, 2021
Reply from Energie Fitness - Stepaside
Hey Hesham`,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Great staff and high quality classes.
Great staff and high quality classes.
Be better with more space and easy of booking (reminders etc).
October 25, 2021
Reply from Energie Fitness - Stepaside
Hi Aoife,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Horrible customer service
When I signed up I told the staff member I’m very new to the gym and would like to have a consultation with a trainer. A week later I got a call from the gym asking for feedback. I said I can’t use the gym since I’m waiting for a call from the trainer, she promised he will call me back, he didn’t! Few weeks later I emailed the gym complaining and the manager promised he will pass my details to the trainer but he still didn’t call me. 3 months into my fully prepaid membership and no call from the trainer. At this stage I asked for my money back and cancelling my membership. I immediately got a call offering me free consultation and extending my membership. I said it’s too late, service is absolutely terrible. I have a back injury and I cannot use equipment prior to professional consultation. They refused to give me my money back covering themselves with t&c and saying I could only cancel my membership within the first 2 weeks. If I knew I’ll be waiting for the trainers call for 3 months I would never sign up. There are so many better places in the area where customers are very well looked after.
HORRENDOUS
September 20, 2021
Unprompted review
Reply from Energie Fitness - Stepaside
Hi Gosia
We’re sorry to hear of your unsatisfactory experience at énergie Fitness. This is truly unacceptable and on behalf of the entire team please accept our sincerest apologies, we aim to deliver high quality customer service and on this occasion we have failed.
To prevent this from happening in the future could you please contact your gym and outline the situation and detail who is responsible for this poor service. Additionally if you have any further comments or queries please contact us through communications@energiecentral.com.
Thank you for taking the time to write this review, it always helps us to improve.
Best Wishes
Dan
Great value for money
Love the classes & instructors however, there needs to be more outdoor classes to accommodate the volume of people who want to partake. Would love a yoga or pilates class. Air conditioning is badly needed in the gym.
Staff are great, gym is always clean, good selection of equipment, good range of classes & all for a good price too ☺️.
August 27, 2021
Reply from Energie Fitness - Stepaside
Hi Zoe,
Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.
Thanks again,
énergie Fitness Central Team
I don’t feel safe in there.
I don’t believe there is enough ventilation, particularly in the weight machine room. My hands are cracked, chapped and bleeding from the cleanser they use. I’ve got contact dermatitis from it. I don’t feel safe there.
August 20, 2021
Reply from Energie Fitness - Stepaside
Hi Fiona
I’m very sorry about your unfortunate experience at énergie Fitness and I’m particularly dismayed to hear that you suffered pain and felt unsafe whilst in one of our gyms. These are not the standards we set ourselves at energie fitness.
Please know that we take your complaints very seriously and I will pass your comments on to the gym in question. Please do not hesitate to reach out if there’s anything further we can do for you at: communications@energiecentral.com.
Thanks again for the feedback.
Best Wishes
Dan
Needs to open later
August 6, 2021
Reply from Energie Fitness - Stepaside
Hi Shaun,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Reply from Energie Fitness - Stepaside
Hey Aoife,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap soon.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Have a great day,
énergie Fitness Central Team
Amazing helpful staff !!
July 9, 2021
Reply from Energie Fitness - Stepaside
Hi Teagan,
Wow – thanks for your kind comments! We are so happy that our gym was everything you hoped it would be and that you are enjoying your énergie Fitness experience.
Our instructors are passionate about helping you achieve your fitness goals and they thrive on happy members so I’ll pass your feedback on to them. Our aim is to inspire you with #positiveénergie and it’s amazing that we made it happen for you.
Please come back for more fun and fitness, right here where you belong!
Thanks again,
énergie Fitness Central Team
Good gym, can be better
Happy to see a gym nearby, I can understand some of the privileges have been removed due to this pandemic situation. But one drawback which I've observed is the lack of mirrors. They are placed only on one wall (half part).
I think it's quite obvious that everyone likes to see themselves while working out and I personally would like to do that, it helps to rectify my workout form if it's wrong and constantly check pump which motivates to workout more, these are quite obvious reasons which I think you already knew.
July 2, 2021
Reply from Energie Fitness - Stepaside
Hey there,
Thanks for taking the time to leave a review!
We really appreciate your kind words, it's what drives us to deliver a great health and fitness experience. We're always trying to improve the service we provide, so if you have any suggestions please feel free to speak to a member of staff.
Thanks again,
énergie Fitness Central Team
Reply from Energie Fitness - Stepaside
Hi Marina,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
More toilets please
June 18, 2021
Reply from Energie Fitness - Stepaside
Hi Brendan,
Thanks for taking the time to leave a review, your positive feedback means so much to us. However, it does sound like we're a few steps of delivering a perfect member experience and we will work really hard to close that gap. If you have any suggestions for improvement, please feel free to run it by a member of staff.
Thanks again,
énergie Fitness Central Team
Nice clean gym good equipment nice staff
June 18, 2021
Reply from Energie Fitness - Stepaside
Hi Chris,
Thanks for your kind words – you’ve made our day! We’re thrilled that you have been enjoying our gym so far. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience. It seems we're a few steps for us to be perfect but we will try our hardest to close that gap in the near future.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Stepaside
Hi Rebecca,
I hope you're well.
Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.
Best wishes,
énergie Fitness Central Team
Really excellent gym
Really excellent gym, staff are lovely but not in your face but there if you need them. It was a good few years since had last used a gym but immediately felt comfortable from the first day at énergie
October 30, 2020
Reply from Energie Fitness - Stepaside
Hi there,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed using our gym. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
Fantastic local and convenient local gym with great team.
October 30, 2020
Reply from Energie Fitness - Stepaside
Hi Neil,
Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.
Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.
Best wishes,
énergie Fitness Central Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.