Banner for Energie Fitness - Tunstall

Energie Fitness - Tunstall Reviews 

148
TrustScore 4 out of 5

4.0

Scotia Road, Stoke-On-Trent, ST6 4HG Stoke on trent, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

A really good range of quality equipment, however the loud distasteful heavy metal background music was not conducive to a healthly experience. I felt more stressed upon leaving than when I entered. T... See more

Company replied

Rated 3 out of 5 stars

Staff are helpful and friendly. Lots of free parking. Good modern equipment. Good monthly fee for what you get. Gym area often untidy, people leave weights on machines the staff should politely men... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff, although a high turn over due to the ‘rent’ they have to pay. Please reconsider this as continuity is really important for building up regular customers. Nice clean gym and great c... See more

Rated 5 out of 5 stars

I was made to feel welcome from the off. I hadn’t trained in an actual gym for a few years and I was a bit hesitant at first, however both staff and other members are friendly. There is a range of eq... See more


Company details

  1. Fitness and Nutrition Service
  2. Fitness Center
  3. Fitness class
  4. Gym
  5. Personal Trainer

Written by the company

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Written by the company

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contact info

  • Scotia Road, Stoke-On-Trent, ST6 4HG, Stoke on trent, United Kingdom

4.0

Great

TrustScore 4 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(148)

588 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab gym

Fab gym. Really friendly and welcoming staff. Classes are great and the gym is spotless with fab equipment.

May 18, 2023
Rated 3 out of 5 stars

Staff are helpful and friendly

Staff are helpful and friendly. Lots of free parking. Good modern equipment. Good monthly fee for what you get.
Gym area often untidy, people leave weights on machines the staff should politely mention this is not etiquette to the people leaving them, mainly very minor criticisms.
Biggest issue is the Changing/shower room very small and damp due to no ventilation.
I have been a bit negative but it is ok or i wouldn't go, I would recommend it to anyone.

March 30, 2023
Energie Fitness - Tunstall logo

Reply from Energie Fitness - Tunstall

Hey there,

We are so glad to hear that you are happy with certain areas within our énergie Fitness gym however, we appreciate that there are things we can improve on. This is why your feedback is so valuable to us as it allows as to see what we need to do to deliver the perfect fitness experience.

Thank you so much for taking the time to leave a review, we are always looking for feedback from valued members.

Have a great day,
énergie Fitness Central Team

Rated 5 out of 5 stars

Great gym

Great gym, great selection of equipment, plus the music is better these last few visits.

March 16, 2023
Rated 5 out of 5 stars

Friendly and safe gym

I love this gym. I feel like a valued member rather than a number. Everyone is so friendly and the staff are always happy to help. I feel safe here.

March 17, 2023
Rated 2 out of 5 stars

No stomach equipment no lay out its all…

No stomach equipment no lay out its all bits ere bits there instead of legs zone chest zone etc

February 24, 2023
Energie Fitness - Tunstall logo

Reply from Energie Fitness - Tunstall

Hi Carl,

I hope you're well.

Very sorry to hear that you are not completely satisfied with the facilities provided to you. We want all our gym to facilitate all of our members workout needs and it seems we have fallen short on this occasion. Our gyms are always open to suggestions so please feel free to run your recommendations by a member of staff

Thanks for leaving a review, we really appreciate any feedback.

Best wishes,
énergie Fitness Central Team

Rated 5 out of 5 stars

Reccomend

Nice clean gym, classes are good and variations are given to make some exercises beginner friendly. Staff are approachable and friendly. And memberships are at a great price.

February 10, 2023
Rated 4 out of 5 stars

Decent early experiences.

Been coming for a few weeks now. Overall a decent gym. Not too busy when I train which I like. Is deficient of some useful kit but otherwise well kitted out. Find that The Yard is used so much for classes that it is hard to find time to train in there.

February 3, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look