the personal trainers and staff are supportive and talkative. the gym is clean, bright and quite spacious.
Company replied
Location
Switch locationThe Brooks Shopping Centre, Winchester, SO23 8QY Southampton, GB
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See what reviewers are saying
I have been going to Energiefitness Winchester now for 4 years- never would have considered myself a gym person, but all the staff are so welcoming and friendly. Going regularly means that I see fami... See more
Company replied
I signed up as a member a week ago and never regretted it.The class are well structured and meets your needs in areas that you wish to target during the lesson. The best time to use it is in the morni... See more
Energies is simply like a family I’ve spent 6 years training tried multiple other gyms but there’s not one I find more enjoyable The atmosphere is great, its simple the navigate and the staff... See more
Company replied
Company details
Written by the company
A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.
READY WHEN YOU ARE
Written by the company
- We'd love you to join us!
- All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.
The energie fitness promise
Our promise to our members...
We are here to wow you: We are on a mission to amaze and delight you
We play: Energie by name and energie by nature – we will make you sweat and smile
A place for you: You don’t just join our gym you join our family!
We’ve got your back: Your experience delivered on your terms
It's personal: We believe in you and your personal victory when you win we win!
Contact info
The Brooks Shopping Centre, Winchester, SO23 8QY, Southampton, United Kingdom
4.5
Excellent
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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We love Energie fitness
We love Energie fitness. It has all the equipment you could want and the staff are all really friendly and helpful. We love the relaxed atmosphere where you don’t feel intimidated to try new things.
February 27, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Andrea
Thank you so much for your great review of our gym and the staff members. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainers work hard to make sure members enjoy every minute of their workout.
Thanks again, and we hope to see you soon!
Best wishes,
énergie Fitness Central Team
A gem of a gym
I really like how unpretentious this gym is, as are its users
I really like the range of classes and their duration - I can go full out in a 30-45 minute class rather than having to pace myself for a 60 minute class.
There’s a good range of equipment and usually it’s not too busy to use it
February 27, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Laura
Thanks very much for your positive review! So glad to hear you're enjoying the gym.
Too many members so cannot get on…
Too many members so cannot get on equipment at peak times.
Cleaning regime needs to be better
February 27, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Robret,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
When I first joined the gym
When I first joined the gym, there was a real age range and it was a friendly place to go. However, it can get really packed in the evenings, with young people on their phones, swearing really badly and it can be very intimidating. Lots of boys are training without their trainers on (bleurgh), lockers are full, with no locks, so you think there are lots of free ones, when actually they are full. Often really hard to find a free one. Alternatively, lots of people putting their belongings in the gym.
I joined the gym when it first opened and was able to participate in a lot of classes but this was changed and I can only join in with the classes I want if I pay more per month. Seems like blackmail to me.
I only still go to the gym as I have a fabulous trainer. If he were to leave, I would be following him.
Think about your older clients! We are the ones with the money!
February 27, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi there,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Winchester
Hi Kieran
Thanks for your positive review.
Your feedback is important to us and we'll pass that onto the Winchester team to progress.
Many thanks
Best gym in Winchester
Love this gym! Great staff, clean, tidy and always well looked after equipment. Huge array of training gear so you can never get bored.
However, I feel that way too many people have signed up meaning it’s over crowded a lot of the time! Also, another water tap in the cardio area would be amazing!
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Charlotte,
Thanks ever so much for taking the time to leave a review, we appreciate all feedback from our valued members.
We're so glad to hear your enjoying the gym , our trainers are always working hard to ensure each member receives a top-notch experience. It seems we're a few steps for us to be perfect, but we will try our hardest to close that gap in the near future. Any suggestion or concerns you have in the meantime, please feel free to run it by a member of staff and they will be more than happy to assist you.
Thanks again,
énergie Fitness Central Team
Motivational classes
Motivational classes . Great coaches especially chris turvey .. making great friends to train with .. getting me back into fitness with a smile
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Mandie,
Thanks for your great review of our gym. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our team works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them
Thanks again, and we hope to see you again soon!
I am happy with the gym
I do appreciate the daily cleanliness and care in repairing any damages on the machines.. :)
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi there,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
It's been a very good experience for me…
It's been a very good experience for me so far, most of the instructors are polite and friendly,
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Hauwa
Thank you for the four stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
Very happy with the gym:)
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Many thanks for the positive review Brogan!
Friendly staff who go the extra mile.
Friendly staff who go the extra mile.
Clean equipment and plenty of functional space
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Tessa
Thank you so much for your great review of our gym and the staff members. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainers work hard to make sure members enjoy every minute of their workout. Thanks again, and we hope to see you soon!
Best wishes,
énergie Fitness Central Team
I really enjoy my 3x week brief visits…
I really enjoy my 3x week brief visits to the gym.... I do my own routine which has benefitted me hugely.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Jane,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Best gym ever
Best gym ever. Friendly and helpful staff. Good choice of classes. Lovely PTs. Very convenient location and good opening hours
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Petra,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members, and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Can Ask For No More!!
It is a good gym, and there is little more I could ask for. It is in a very central and convenient location, with friendly and helpful staff.
However, it can get quite crowded and getting on to equipment can then be difficult. The water often breaks and so it is essential to take your own. But the most annoying thing about the gym is that I like to use the space in the yard for own-weight exercises but get thrown out when there is a class, as these take priority.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hey Debbi,
We really appreciate you leaving us feedback, we're always trying to improve the énergie Fitness experience.
We at énergie Fitness are so happy to hear that you are enjoying the gym and the staff are delivering the top-notch service we strive to provide. Our trainers are always working hard to make sure our members are enjoying their time at the gym and they love to hear when they have done a good job! If you have any suggestion for improvement, feel free to run it by them and they will be more than happy to hear you out.
Thanks again,
énergie Fitness Central Team
Amazing gym
Amazing gym. Been at the Winchester Énergie since opening so got a cheap subscription with it, have been there since.
Staff are very kind and helpful and I know a lot of people there.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi there,
Thank you so much for taking the time to leave a review, we really appreciate your kind words!
Our instructors are always striving to deliver the perfect experience to our valued members and they love to hear that they're doing a great job, it's what drives them. We hope to see you again soon so you can check out all the new projects we're working on.
Thanks again,
énergie Fitness Central Team
Good gym
Good gym. Far too busy a with too many members. As someone who joined when the gym opened, numbers have steadily increased and it is now at a point where you cannot get on anything without waiting. You cannot keep taking memberships and not putting more equipment or limitations in place.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Jack,
I hope you're well.
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Showers not the best.
The gym is good and a good selection of weights and machines, but the washing facilities are not up to standard, the water pressure is very low and you struggle to rinse off. If someone else is having a shower then it is only a trickle.
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Jason,
We're sorry to hear that you are not wholly satisfied with the gym itself and there are some things we can work on. We want to deliver the perfect customer experience to every single one of our valued members, it seems we have fallen short on this occasion and for that we sincerely apologise. Please speak to a member of staff if you have any queries or suggestions and they will be happy to assist you.
Thank you for taking the time to leave a review, we appreciate all feedback.
Best wishes,
énergie Fitness Central Team
Reply from Energie Fitness - Winchester
Hi Emma
Thank you so much for your great review of our gym and the staff members. We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.
Our trainers work hard to make sure members enjoy every minute of their workout. Thanks again, and we hope to see you soon!
Best wishes,
énergie Fitness Central Team
Best Gym in Winchester
Always helpful and knowledgeable - great classes and very accommodating
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi Joshua,
Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.
Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!
Thanks again – we appreciate it!
Have a great day!
énergie Fitness Central Team
Great place and lovely staff
February 26, 2020
Unprompted review
Reply from Energie Fitness - Winchester
Hi,
Thank you for the 5 stars. Hope to see you at énergie Fitness again soon – it’s where you belong!
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