The last half year, I have called them multiple times. I tried, to make contract, set date for inspection, for my Heating pump system. No reaction. - UPDATE- Shortly after my original post I got... See more
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See what reviewers are saying
Energi Fyn is a well established company with a steadily low price on their gas, a company I trust supplying me with gas.
Company replied
Mobile app finally works On accounts not in dk region. FynskSupport gives real meaning.
Company replied
They Solved the problem I had with Internet connection in my Charge point Zaptec smooth and fasr
Company replied
Company details
About Energi Fyn
Written by the company
Har du brug for hjælp?
Ring til os og få hjælp fra vores kunderådgivere.
Åbningstider i Kundecenteret:
Mandag-torsdag: 8.00-16.00
Fredag: 8.00-15.30
Weekend og helligdage: Lukket
Telefon: 70 13 19 00
Åbningstider teknisk support
Fibernet:
24/7 support året rundt
Email: fibersupport@energifyn.dk
Telefon: 70 23 99 99
Åbningstider teknisk support
Ladestander:
24/7 support året rundt
Telefon: 70 27 00 11
Hvem er vi?
Energi Fyn er ét af Danmarks ældste andelsejede energiselskaber. Vi er ejet af 220.000 fynske andelshavere, drevet af mere end 400 dedikerede medarbejdere og engageret i at give tilbage til os alle – til dig.
Vi er der, mens bilen lader op til en ny dag, morgenkaffen brygger, eller fællesskabet fejres rundt om bordet derhjemme, i forsamlingshuset og i din lokale forening.
Vi er med, så du kan gå trygt i lyset fra gadelamperne, når du er på vej til en af de 700 klubber og foreninger, vi støtter gennem FynskSupport.
Måske møder du os, når vi udruller fibernet, eller måske hører du om os, når vi uddeler midler fra vores fonde til projekter og foreninger.
Hver dag arbejder vi nemlig på at skabe værdi for dig, for dit lokalområde og for Fyn.
Det sker gennem en driftssikker energiforsyning til både private og erhverv og gennem løbende udvikling i den grønne sags tjeneste.
El, gas, fibernet, varmepumper og ladestandere er vores bidrag til din moderne og elektrificerede dagligdag.
Det er vigtigt for os, at du som kunde er glad og tilfreds. Kontakt os, så vi kan hjælpe dig, hvis du har spørgsmål eller oplever udfordringer med vores produkter.
Ring til os og få hjælp fra vores kunderådgivere.
Åbningstider i Kundecenteret:
Mandag-torsdag: 8.00-16.00
Fredag: 8.00-15.30
Weekend og helligdage: Lukket
Telefon: 70 13 19 00
Åbningstider teknisk support
Fibernet:
24/7 support året rundt
Email: fibersupport@energifyn.dk
Telefon: 70 23 99 99
Åbningstider teknisk support
Ladestander:
24/7 support året rundt
Telefon: 70 27 00 11
Hvem er vi?
Energi Fyn er ét af Danmarks ældste andelsejede energiselskaber. Vi er ejet af 220.000 fynske andelshavere, drevet af mere end 400 dedikerede medarbejdere og engageret i at give tilbage til os alle – til dig.
Vi er der, mens bilen lader op til en ny dag, morgenkaffen brygger, eller fællesskabet fejres rundt om bordet derhjemme, i forsamlingshuset og i din lokale forening.
Vi er med, så du kan gå trygt i lyset fra gadelamperne, når du er på vej til en af de 700 klubber og foreninger, vi støtter gennem FynskSupport.
Måske møder du os, når vi udruller fibernet, eller måske hører du om os, når vi uddeler midler fra vores fonde til projekter og foreninger.
Hver dag arbejder vi nemlig på at skabe værdi for dig, for dit lokalområde og for Fyn.
Det sker gennem en driftssikker energiforsyning til både private og erhverv og gennem løbende udvikling i den grønne sags tjeneste.
El, gas, fibernet, varmepumper og ladestandere er vores bidrag til din moderne og elektrificerede dagligdag.
Det er vigtigt for os, at du som kunde er glad og tilfreds. Kontakt os, så vi kan hjælpe dig, hvis du har spørgsmål eller oplever udfordringer med vores produkter.
Glæden ved fynsk energi
Written by the company
- Energi Fyn er 100 % ejet af fynboer
- Energiselskaber ligner hinanden. Men der er stor forskel. Som et af Danmarks ældste andelsejede energiselskaber er vi en del af Fyn, og Fyn er en del af os. Det er derfor vores mål og opgave at give tilbage til os alle. For vi er nemlig ejet af 220.000 fynske andelshavere. Og måske også af dig.
Få hele energipakken ét sted
Samler du på god energi? Så er du kommet til den rette
Hos Energi Fyn får du hele energipakken. Uanset om du er på udkig efter en attraktiv elaftale, lynhurtigt fibernet, en komplet ladeløsning eller varmepumpe, sørger vi for god energi hele vejen.
Contact info
Sanderumvej 16, 5250, Odense SV, Denmark
- 70131900
- energifyn@energifyn.dk
- www.energifyn.dk
Samler du på god energi?
4.4
Excellent
5K reviews
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Reply from Energi Fyn
Hi Erik
Thank you for your recommendations.
Have a nice day
Maj, Energi Fyn
I just start last january 16.how can i say nothing.wait for 3to6 month b4 i can say abouth your company.i just want ti recieved monthly reading how much electric i used.and how you compute
I just start last january 16.how can i say
December 9, 2025
Reply from Energi Fyn
Hi Grace.
Hope you will be satisfied as a customer with Energi Fyn. So please feel free to give us a new recommendation after a few month with us as customer.
Sincerly
Maj, Energi Fyn
Energi Fyn
Energi Fyn is a well established company with a steadily low price on their gas, a company I trust supplying me with gas.
December 8, 2025
Reply from Energi Fyn
Hi Carl
Thank you for your respond.
We are pleased that you are satisfied with out gas product.
Sincerly
Maj, Energi Fyn
Reply from Energi Fyn
Hi Praveen,
Thank you so much for the stars and your kind words ⭐
Have a great day.
Kind regards,
Maj, Energi Fyn
Reply from Energi Fyn
Hello kunde,
We are happy to hear, that you like how we communicate and inform our customers. Thank you for your positive feedback and have a great day.
Kind regards,
Maj, Energi Fyn
They Solved the problem I had with…
They Solved the problem I had with Internet connection in my Charge point Zaptec smooth and fasr
July 7, 2025
Unprompted review
Reply from Energi Fyn
Hello Henning,
Thank you for your kind words. We are very happy to hear, that your problem got solved quickly and that you have found our service smooth and fast.
Have a great day.
Kind regards,
Betina, Energi Fyn
Varmepumpe service
The last half year, I have called them multiple times. I tried, to make contract, set date for inspection, for my Heating pump system. No reaction.
- UPDATE-
Shortly after my original post I got a call and we set up meeting with Valiant, who now responsible for the service. Problem solved. Thank you. Energy Fyn.
March 17, 2025
Unprompted review
Reply from Energi Fyn
Hi Mark,
We are sorry to hear you don't feel we have met your expectations. I have asked our heat pump team, and I can understand you had a talk yesterday.
I will make sure they'll call you again today and get your issue resolved.
Kind regards,
Betina, Energi Fyn
They said we will call you back.
They said we will call you back.
Yeah, right, you did, huh?
At least the app is a nice feature.
November 25, 2024
Unprompted review
Reply from Energi Fyn
Hi Just
I sincerely apologise if you requested a call back and we were unable to reach you.
If you haven't got an answer for your question, please do not hesitate calling us.
Regards,
Anton, Energi Fyn
god service
They take care also to expath like me.
If you are new in the country its importend to find
the right way.They help you with this.
October 31, 2024
Unprompted review
Reply from Energi Fyn
Hi René.
Thank you for your review! We're delighted to hear that we could help you settle in. Please don't hesitate contacting Energi Fyn, should you have any questions - We are here to help.
Sincerely
Anton Abild, Energi Fyn
too slow website.
September 30, 2024
Unprompted review
Reply from Energi Fyn
Hi Home Theater.
We deeply apologise your experience on our website. We had a small issue, that has been corrected and our website is fully functional one again.
apologies for any inconvenience caused.
Regards,
Anton, Energi Fyn
Mobile app finally works
Mobile app finally works
On accounts not in dk region.
FynskSupport gives real meaning.
July 9, 2024
Reply from Energi Fyn
Hi Michal.
We highly appreciate your kind words and the five-star rating of our services.
Have a good one
Sincerely,
Maj, Energi Fyn
Reply from Energi Fyn
Hej Asbjørn.
Tak for din anmeldelse. Vi ser frem til et godt samarbejde.
God dag
Med venlig hilsen Maj Energi Fyn
God service.
April 4, 2024
Reply from Energi Fyn
Hej Lene.
Tak for din anmeldelse. Vi er glade for at du har fået en god service hos os.
God weekend
Med venlig hilsen Maj Energi Fyn
I was very happy with the service
I was very happy with the service. I am from Germany and had some questions and requirements and they where very flexible and fast with answers! ( I am not used to that ;) )
May 28, 2024
Unprompted review
Reply from Energi Fyn
Hi Helen.
Thank you for your positive review! We're delighted to hear that you were happy with our service. It's important to us to be flexible and responsive, and we're glad we could meet your expectations.
We truly appreciate your kind words and hope to assist you again in the future.
Sincerely,
Maj, Energi Fyn
Reply from Energi Fyn
Hej Burhan.
Tak for de rosende ord. Vi håber at du fortsat vil være tilfreds med vores service.
God dag
Med venlig hilsen Maj Energi Fyn
Worst company in Denmark ENERGY FYN
Customer service is great only when you are new customer and trying connect gas or electricity but after all it’s done he changed skin on other side and if you living this company you have to pay double or even triple time more. If you try explaining you pay already for this different company he charges extra money. With this company not happening only with me I have 2-3 friends who have same problem and not me and they don’t broke any contact rules .
So it’s worse company in the Denmark .
February 21, 2024
Unprompted review
Reply from Energi Fyn
Hi Andis.
I would like to extend my sincere apologies concerning your case. What you describe, is not the way we want to handle our customers.
Please contact our customer support: +45 70 13 19 00. One of my colleagues will gladly help you.
Kind regards,
Anton, Energi Fyn
Very good customer service.
Very good customer service.
I have got my car charger installed smoothly and as agreed with the customer service.
December 20, 2023
Reply from Energi Fyn
Hi Przemyslaw
Thank you for your kind words.
We're pleased to hear you had a great experience with our customer service team and that your car charger installation went as planned.
Sincerely,
Maj Energi Fyn
Reply from Energi Fyn
Hej Ionut.
Tak for din fine anmeldelse.
Ha' en dejlig dag.
Med venlig hilsen Betina fra Energi Fyn.
I got all the help I needed!
May 30, 2023
Hurtig og relevant information
February 8, 2023
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