There was a problem with our standing order payments which took a while to sort out because of problems on the website (which have now been corrected)- I was really impressed with the speedy help and... See more
Company replied
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Review summary
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What people talk about most
Based on these reviews
I approached EN about 5 years ago with my existing electric bills. They responded immediately but told me they could Not match my existing supplier. I was impressed with their honest and factual repl... See more
Company replied
Great customer service from Nordic and their rep Rocio Villagran. We sent a bill in for comparison and she came back the next day with a response ...and it was a very pleasing response! The comparison... See more
Company replied
The lowest price I have seen for electricity tariffs. Also easy to understand, no hassle. Lorena is excellent. Very fast reply to my emails and nice to communicate with a real human with a sense of hu... See more
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Company details
Written by the company
At Energy Nordic, we specialise in providing both green and traditional electricity solutions across Spain — always with a focus on transparency, clarity, and exceptional customer care. We’re proud to support thousands of residents and expats with personalised service in six languages: English, Spanish, German, Danish, Norwegian and Swedish. From our clear, easy-to-understand billing to our responsive, multilingual team, we make sure you always feel informed and supported. We also offer solar panel installations, virtual batteries, EV charging points and energy efficiency improvements — helping you take control of your energy use in a sustainable way. Switching to Energy Nordic is simple: no paperwork, no supply interruptions, and full guidance throughout the process. Whether you're moving to Spain or just looking for a more reliable, transparent energy provider, we’re here to make your transition smooth and stress-free. Join a growing community that values clarity, sustainability and excellent service. Energy made simple. Service made personal.
Contact info
Calle Higueras del Lagarejo 6, 1º, 29651, Las Lagunas de Mijas, Spain
- +34 916 358 626
- info@energynordic.com
- www.energynordic.com
4.5
Excellent
411 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very easy to change and very…
It was very easy to change and very nice people.
Brgrds Lotta
March 30, 2026
All went very smoothly switching from…
All went very smoothly switching from one company to Nordic
April 1, 2026
Everything was clearly explained and…
Everything was clearly explained and the transition was flawless and trouble free.
March 27, 2026
Everything went well until I received…
Everything went well until I received an email saying I had not signed the contract when I had in fact sent it back signed a week before. The email further stated that it was now too late to sign a contract.
March 27, 2026
Reply from Energy Nordic Spain
Dear Terje,
Thank you very much for taking the time to share your initial impression, and welcome to Energy Nordic.
We completely understand that it is still early days, and we truly appreciate the trust you have placed in us.
Should you have any questions or need any assistance as you continue with us, please feel free to reach out at any time—we will be more than happy to help.
Kind regards,
— Energy Nordic Team
We recently switched to Energy Nordic
We recently switched to Energy Nordic . The employees took care of everything, so we didn’t have to do anything ourselves. The customer support is working very well."
Walter Schneider
March 13, 2026
Reply from Energy Nordic Spain
Hi Walter,
Thank you very much for your kind feedback. We are truly pleased to hear that your transition to Energy Nordic was handled so smoothly and without inconvenience.
Providing a seamless and supportive experience is at the heart of what we do, so your comments mean a great deal to us.
Should you require any assistance at any point, please feel free to contact us—we will be more than happy to help.
Kind regards,
— Energy Nordic Team
Really smooth and effective service…
Really smooth and effective service from all areas
March 13, 2026
Reply from Energy Nordic Spain
Dear Stephen,
Thank you very much for your kind words. We are delighted to learn that your experience has been smooth and efficient throughout.
Delivering a consistent and effortless service is precisely what we aim for.
Please do not hesitate to reach out should you require any further assistance—we are always here to support you.
Kind regards,
— Energy Nordic Team
Rey Good Support ,super friendly and knowing
The Knowledge and kindness and the quickness
March 12, 2026
Reply from Energy Nordic Spain
Dear Ann Katrin,
Thank you sincerely for your thoughtful feedback. We are very pleased to hear that you experienced our team as both knowledgeable and kind, as well as efficient in their support.
Your comments will certainly be shared with the team, who will be delighted to receive your recognition.
Should you need anything further, please know we remain at your full disposal.
Kind regards,
— Energy Nordic Team
Smooth and effortless energy provider transfer
So far so good. The exchange went very smoothly. Looking forward to reduced energy bills 🤞🏼
March 9, 2026
Reply from Energy Nordic Spain
Dear Catherine,
Thank you very much for sharing your experience with us. We are pleased to hear that everything has progressed smoothly so far.
Please feel free to contact us at any time should you require further assistance—we are always here to help.
Kind regards,
— Energy Nordic Team
Really simple switch over to Nordic
Really simple switch over to Nordic. Everything taken care of and are now on a far better tariff.
March 2, 2026
Reply from Energy Nordic Spain
Hi!
Thank you very much for your kind feedback. We are delighted to hear that the switching process was simple and entirely taken care of on your behalf.
Ensuring a smooth and hassle-free transition is something we highly prioritise.
Should you need any support going forward, please do not hesitate to reach out—we remain at your disposal.
Kind regards,
— Energy Nordic Team
I have just changed
I have just changed, However the customer experience was good, good knowlage . and good information.
The perfect ting is that I could comunicate in Norwegian, it felt good. Thanks.
March 5, 2026
Reply from Energy Nordic Spain
Hi John,
Thank you very much for your valuable feedback. We are especially pleased to hear that you felt comfortable communicating in Norwegian, as providing support in our customers’ preferred language is very important to us.
We truly appreciate your trust and your kind words regarding the experience.
Please do not hesitate to contact us at any time should you require further assistance.
Kind regards,
— Energy Nordic Team
Easy and responsive
March 5, 2026
Reply from Energy Nordic Spain
Dear Mathea,
Thank you very much for your feedback, it is greatly appreciated. We are pleased to hear that you found the experience both easy and responsive.
Providing clear and efficient service is always our goal.
Please feel free to reach out at any time should you need further support—we are here for you.
Kind regards,
— Energy Nordic Team
Quickresponse on my interest..
Quickresponse on my interest..
Excellent to get service on your own language
March 4, 2026
Reply from Energy Nordic Spain
Hi!
Thank you very much for your kind review. We are delighted to hear that being assisted in your own language made your experience clearer and more comfortable.
Offering accessible and personalised support is something we truly value.
Should you need any further assistance, please do not hesitate to contact us—we remain at your full disposal.
Kind regards,
— Energy Nordic Team
my language fast and easy transition
Conversation all email in my language , fast and efficient changeover
March 4, 2026
Reply from Energy Nordic Spain
Dear Deborah,
Thank you very much for your kind feedback. We are delighted to hear that your experience was both efficient and handled in your preferred language.
Ensuring clarity and ease throughout the entire process is of great importance to us.
Please do not hesitate to reach out should you require any further assistance—we will be more than happy to help.
Kind regards,
— Energy Nordic Team
Reply from Energy Nordic Spain
Hi Eric,
Thank you very much for your kind words. We are pleased to hear that the onboarding process was straightforward and that you received a prompt response.
Providing a smooth and supportive experience is always our objective.
Should you need anything further, please do not hesitate to get in touch—we remain at your disposal.
Kind regards,
— Energy Nordic Team
The transfer of provider was so simple…
The transfer of provider was so simple & efficient
March 2, 2026
Reply from Energy Nordic Spain
Dear Barbara,
Thank you very much for your kind feedback. We are delighted to hear that your switch to Energy Nordic was both simple and efficient.
Providing a smooth and hassle-free transition to a reliable energy provider in Spain is something we truly prioritise.
Should you need any assistance at any stage, please do not hesitate to contact us—we are always here to support you.
Kind regards,
— Energy Nordic Team
Great customer service
Great customer service and really quick and responsive.
March 11, 2026
Unprompted review
Reply from Energy Nordic Spain
Dear Gitte,
Thank you very much for your kind words. We are truly pleased to hear that you experienced our customer support as quick and responsive.
Delivering reliable and attentive customer service is at the core of what we do.
Please feel free to reach out at any time—we remain at your full disposal.
Kind regards,
— Energy Nordic Team
Terrible..stay away from this company! Scammers
Terrible. Do not trust this company. My bill skyrocketed from about $200 per month to over $700 a month unexpectedly . I signed up in July 2025 and by December my bill was over $2700. I only signed up because the representative from Pro Marketing Services, Kevin Frank Warner Jr from Ohio was renting from me and convinced me that it would have been a good idea. He was the one using the utilities at the time and left town without warning leaving me stuck with an enormous electric bill. I have been having trouble gettingnin touch with them as well. I am considering a class action suit. Predatory practices. Read the BBB reviews as well. Buyer beware!
March 9, 2026
Unprompted review
Reply from Energy Nordic Spain
Hi Donna,
Thank you for taking the time to share your experience.
Please note that we are - Energy Nordic Spain -, serving customers exclusively in Spain. We do not have any branches in Ohio or the United States, and we could not locate your account in our customer database.
We would very much like the opportunity to review this matter in detail and clarify what has happened. Please contact us directly at info@energynordic.com so we can investigate your case thoroughly and provide guidance.
Additionally, we kindly ask you to review your Trustpilot rating in case it was posted in error, as our services are exclusively operated in Spain.
Kind regards,
— Energy Nordic Team
Competitive tariffs
Competitive tariffs, quick and easy transfer and great customer service.
Thank you Isabel and Energy Nordic! :D
March 6, 2026
Unprompted review
Reply from Energy Nordic Spain
Dear Katie,
Thank you very much for your lovely feedback. We are delighted to hear that you are happy with both our competitive energy tariffs and the smooth switching process.
We will of course share your kind words with Isabel—she will be very pleased to hear your feedback.
Should you need any further assistance, please do not hesitate to reach out.
Kind regards,
— Energy Nordic Team
Reply from Energy Nordic Spain
Dear Hans,
Thank you very much for your kind review. We are pleased to hear that you found our service efficient and responsive.
Providing a reliable and straightforward energy service is always our goal.
Please feel free to contact us at any time—we are always here to assist you.
Kind regards,
— Energy Nordic Team
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