Energy Save Lighting Reviews 

22
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Absolutely love the lights I ordered. Colour is spot on. Incredible service. Arrived within 24hrs. Would definitely use this company again.

Rated 5 out of 5 stars

Fantastic difference changing from 5 halogen dichroic downlighting to LED compatible lie voltage lamps. Simple changeover, old lamps out and new push fit LED lamps put in. It's like daylight in my ba... See more

Company replied

Rated 3 out of 5 stars

Ordered a table lamp which arrived damaged, emailed company who said they would send a replacement if I sent the broken one back, OK i guess. Return postage cost me over £12 but they would only refu... See more

Company replied

Rated 5 out of 5 stars

Delighted with this heater,a well built and attractive product at a very good price. Particularly efficient and relatively quiet in action, Fixing was no problem at all. The heater arrived well on ti... See more

Company details

  1. Lighting Store

Information provided by various external sources

Energy Save Lighting is one of the UK's leading suppliers of lighting products and LED bulbs. We offer a wide selection of decorative lighting for the home and garden from quality brands such as Saxby, Endon, Aurora, Firstlight, Enlite, Megaman and Kosnic to name a few.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.5

All reviews

(22)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

copper base lamp

We purchased a copper base lamp and the quality and size and price was perfect looks amazing on my fire beam would definitely recommend this company

June 14, 2017
Unprompted review
Rated 5 out of 5 stars

Hyco bathroom heater

Delighted with this heater,a well built and attractive product at a very good price. Particularly efficient and relatively quiet in action, Fixing was no problem at all.
The heater arrived well on time and was securely packaged. Overall a very good efficient service.

May 26, 2017
Unprompted review
Rated 5 out of 5 stars

Placed my order on Mon evening & my …

Placed my order on Mon evening & my light had arrived in northern Ireland on Wed!!...have been looking this light for sometime, this is by far the cheapest price by over £100!!! Thank you light in the box would def recommend!

May 9, 2017
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Hello Alex Thank you for taking the time to leave your feedback. It's great to hear that we were able to provide you with a very competitive price and quick service.

Rated 5 out of 5 stars

Great service

Great service - very helpful staff & the products do exactly what they say on the tin! Many thanks.

April 28, 2017
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Hi Matthew

Thank you for taking the time out to let us know how your experience with us was. Really please that you found our staff helpful and your happy with the products you have purchased.

Vinnie

Rated 5 out of 5 stars

Great product and service

Fantastic difference changing from 5 halogen dichroic downlighting to LED compatible lie voltage lamps. Simple changeover, old lamps out and new push fit LED lamps put in. It's like daylight in my bathroom now.
Fast service and my order arrived so quickly. Certainly use this supplier again.

March 29, 2017
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Hi John

Thank you for your feedback, I'm glad that your happy with your new LED lamps and our service. We hope to see you again soon.

Vinnie

Rated 4 out of 5 stars

Good selection of product

Spoke to sales dept no ever so helpful but difficult as they can't see the problem. Light bulbs arrived well packaged. Only supplier I found for my light bulbs.

March 24, 2017
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Hello Patricia

Thank you for your feedback. I am sorry if our team were not able to resolve the problem you are having. I cannot see any notes on this order but if you would like to email cs@energysavelighting.co.uk for my attention with the details of your problem I would be happy to look into it for you.

Vinnie

Rated 5 out of 5 stars

Excellent

Despite the packaging, one item arrived damaged. It was replaced quickly with no fuss at all.

March 22, 2017
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Hello John, I'm sorry to hear that your item arrived damaged but please that you now have your replacement and happy with it. We hope to see you again soon.

Rated 5 out of 5 stars

Excellent company to deal with and excellent product

this is an excellent product and was quite easy to assemble.
It gives just the right amount of light at all levels although I would have preferred there to be just one small section for the dimmer which would make it easier to move.

March 21, 2017
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Hello Angela, Thank you for taking the time to review EnergySaveLighting.co.uk. I'm pleased that you are happy with your purchase and we hope to see you again soon.

Rated 5 out of 5 stars

Great product, good service

Happy with the lights but there was a problem processing my payment although the staff were great in dealing with progressing it for me & sorting everything out. Would use these again & recommend to others.

March 21, 2017
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Hello Kyra

Thank you for your comments, I am sorry you had some issues with payment processing and I am pleased that we were able to resolve this for you. We look forward to seeing you again.

Rated 4 out of 5 stars

Good value, good service.

No problem with the company or the product. Only mishap was that no one let me know the delivery slot so I missed 2 delivery attempts as I was away for a couple of days & the turn round as very fast. The problem was the couriers. I was left a card with no date on so had no idea when they tried. Not the fault of ESL & I must say that the speed at which it arrived took me by surprise. Would have been 5* but for this hiccup.

September 12, 2016
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Hello Chris, thank you for your feedback.

I am sorry that the delivery company didn't leave a date on your delivery card and that you didn't know when to expect your delivery. We will soon be introducing a service that offers our customers SMS and email notifications of their delivery and hope that this will help yourself, and other customers. I'm glad that you have otherwise been pleased with our service and the products you purchased.

Rated 5 out of 5 stars

Great price and service

best price for the Aurora bulbs I needed and very prompt delivery. Totally painless!

August 12, 2016
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Thank you for taking the time to review EnergySaveLighting.co.uk. I'm pleased that you are happy with your purchase and we hope to see you again soon.

Rated 5 out of 5 stars

Really nice lamp

Nice lamp with a retro feel about it - great in our new sunroom. The lamp was well packaged and delivered very quickly.

August 12, 2016
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Thank you for taking the time to review EnergySaveLighting.co.uk. I'm pleased that you are happy with your purchase and we hope to see you again soon.

Rated 3 out of 5 stars

Not that impressed.

Ordered a table lamp which arrived damaged, emailed company who said they would send a replacement if I sent the broken one back, OK i guess.
Return postage cost me over £12 but they would only refund £6 odd which I am sure is in breach of trading standards, but I decided I did really like the lamp so would take the expense on the chin.
New lamp arrived fine but it seems they forgot to refund my postage (even the £6 odd), further email was then required to "remind them".

July 31, 2016
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Hello Andy, thank you for taking the time to speak with me today to resolve this. I am glad that you are pleased with the table lamp now you have had your replacement and apologise for the delay in your refunded postage, this has now been fully actioned as confirmed on your phone call.

Rated 5 out of 5 stars

Exceptional!

We had been let down by a supplier and needed some lamps to finish a job. I called Energy Save Lighting to see if they had the lamps in stock, they did and Anthony said if we ordered by 4pm he would personally look out for our order and ensure it was sent out - which it was and we received it next morning. It was well packaged and the product was good quality. I would definitely recommend this company and will be using them again in the future.

May 25, 2016
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Thank you for taking the time to review our service. I am pleased that you are happy, we hope to see you again soon.

Rated 5 out of 5 stars

Great service and speed

Staff are really helpful to help me to get the right lighting for me. I purchased the products through the website which was easy and straightforward.

I was impressed by the prices, I bought Aurora Fixed Universal Compact Fire Rated Downlight, which came quickly and was easy to install.

August 27, 2013
Unprompted review
Energy Save Lighting logo

Reply from Energy Save Lighting

Thank you for taking the time to review our service. I am pleased that you are happy, we hope to see you again soon.

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