NHS England Reviews 

1,410
TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Considering 163 reviews, most reviewers were let down by their experience overall. Consumers frequently highlighted frustrating delays, deeply unhelpful communication, and overall poor treatment from various staff members who seemed consistently dismissive of patient concerns. People also expressed deep disappointment with administrative responses, extremely long waiting times, and continuous difficulties accessing proper medical procedures when they were needed most. Some reviewers were happy with polite professionals who provided quick, highly efficient, and exceptionally supportive care during exceptionally stressful health scares. Customers additionally noted positive instances of unexpectedly amazing treatment and very kind assistance delivered by dedicated nurses during urgent medical situations.

What people talk about most

Service

Reviewers highlight negative aspects of service, frequently describing it as slow and disappointing. People... See more

Customer service

Customers consistently note negative experiences with customer service, highlighting severe communication... See more

Product

Clients share negative opinions on product, feeling that the items are definitely not fit for purpose and do... See more

Location

Reviewers mention ambiguous feedback about location, referencing various facilities across different towns... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Is not any more an hospital. Is nearly becoming a graveyard. Bad slow service. I went for appendicitis. 8 hours to do a scan. This is a joke. We pay a lot of tax in this country. Bad place to be. La... See more

Rated 1 out of 5 stars

NHS Communitas Clinic Fraud, Corruption, Scams. Was referred by GP to NHS Clinic Booked appointment ENT next day they started bugging me to come early for appointments or we going to cancel appoint an... See more

Rated 1 out of 5 stars

Employed clowns posing as CONSULTANTS wearing white gowns and that carry stethoscopes around their necks to justify their extortionate salaries. Nurses and Consultants happy to play PASS THE PATI... See more

Rated 1 out of 5 stars

Very selfish people who think more about filling there pockets than having to perform procedures on children. Useless pack of idiots. My daughter's surgery has now been cancelled twice due to selfish... See more


Company details

  1. Health Consultant
  2. Community Health Centre
  3. Home Health Care Service
  4. Hospital
  5. Medical Center
  6. Private Hospital

Information provided by various external sources

Health and high quality care for all, now and for future generations


Contact info

1.7

Bad

TrustScore 1.5 out of 5

1K reviews

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1.7

All reviews

(1,410)

160 reviews in the last 12 months

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Rated 1 out of 5 stars

Can't log in on the NHS app I don't…

Can't log in on the NHS app I don't know what you've done but you definitely broke mine just can't log in to my app been trying for 2 days it won't have it
Even asked my Pharmacist & she couldn't get on either
I think you've changed the cookies somewhere and now it's impossible to log on. I am worried because it's only way I can order my medication. There's no phone number to ask anybody. I've tried everything to find a number. There isn't one out there. I don't know what llm going to do.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

HUNG OUT TO DRY

I'm aged 87 suffering chronic emphysema, COPD & heart condition. I was admitted to hospital in February this year with breathing difficulties: On discharge after oxygen therapy, I felt fit as a fiddle. However, without supplemental oxygen I soon had breathing problems again,and low oxymeter readings, with some as low as 72%. NHS respiratory team are aware of this but refuse to prescribe supplemental oxygen because the three readings they've taken in past 7 months are normal. The very many 'below' normal I've taken in past 7 months they've brushed under the carpet. The respiratory team know or should know, even with normal oximeter readings (mine are more often than not below normal) persons with my condition will experience low oxygen in their tissues or organs, requiring supplemental oxygen therapy. And the severity of the underlying condition plays a crucial role in determining the need for oxygen, and respiratory care know, or should know this. Clearly they a law unto themselves, answerable to nobody. The only respite I get is sitting in a chair like a cabbage on a shelf. The head of the respiratory team even had the audacity to say "with the cost, we can't go issuing supplemental oxygen to just anyone". Of course not! Us octogenarians in eyes of many of today's generation consider us a burden, so 'thick' they don't know or care that it's thanks to the fallen in two world wars, remembered Sunday up and down the country, we in this country today are no speaking German. The respiratory team are to be pitied, as is the Argus"digital editor" who threw his toys out the pram after hearing my just criticism of 'rookie' reporter Ms Williams whom promised much and delivered nothing other than "economy of the truth".Former Argus Editor Victor Gorringe, would have landed on this Argus pair like a ton of bricks.





March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Striking forward

Striking forward with some determination to race in first position around the corner towards into the second quarter of the 21st Century.

Well done team

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I'm giving 5 stars because that's what…

I'm giving 5 stars because that's what the NHS deserve but the amount of tablets people pretend to take and don't is costing them millions I think they should do blood checks at people's homes because it's all about getting more benefits, they do it with drug takers they should do it with NHS abbuseers it's wrong and needs to be fixed

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

NHS England

NHS England , you are nothing but a shameless, incompetent health care system, the word health care should be used for you, you are health destroyer, shame on you,

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

NHS Communitas Clinic Fraud

NHS Communitas Clinic Fraud, Corruption, Scams. Was referred by GP to NHS Clinic Booked appointment ENT next day they started bugging me to come early for appointments or we going to cancel appoint and close early and go home early. I advised I was working and they still didn’t care they sent text and cancel appoints. This is NHS Referel clinics and NHS complaints procedure is joke you wait weeks and you don’t get any response.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Countess of Chester nhs.

Countess of Chester nhs.
Wow I don’t even know where to start. We travelled over and hour and a half to go to this hospital and we would travel 4x that for the care and experience we have had for my daughter!
They’re personable and informative approach, staff and level of care is second to none! We would like to thank all the staff that looked after my daughter especially Carley on the mother and children.

It’s a shame our local nhs don’t have the same set up!

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

Shat service shat doctors who need to…

Shat service shat doctors who need to remember its not a free service.
Beyond a joke please shut it down it does not fulfill the purpose too many politicians and bad management have killed a meaningful service.
Screw yge nhs screw tgr crap doctors Most I wouldn't employ at pound land.
For the few good ones apologies for the work environment you have to put up with

October 4, 2025
Unprompted review
Rated 5 out of 5 stars

Withington Hospital Trauma Team OUTSTANDING

The trauma treatment team at Withington Hospital, Manchester, were all fantastic. No delays for the appointment, everything was explained clearly and to top it all, they were able to offer the operation for later the same day.
A CQC plaque informed that the department was rated outstanding. I don't think this goes far enough for the staff that went above and beyond in making me feel comfortable and at ease throughout the whole process. A major Well Done and Thank You to all from Robert Mantle.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Going over and over to book an…

Going over and over to book an appointment as the prescriptions for throat infection.
Their link to send visual evidence states video, than it wont allow videos.
Afterwards, i have tried to attach a picture but it claims it exceeds the size.
Poor nhs cant get data centre to accept files for temporary viewing

September 25, 2025
Unprompted review
Rated 1 out of 5 stars

But is it the homertom mental ward

In the homerton mental ward the food is very bad and sometimes it looks like they are literally feeding you poop.
I had money and I ordered food for me but I am detained and no one from the stuff wants to bring it to me
It has been hours they say they will go and get it for me,
There is no activity here to do so your mental health will just get worst

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

NHS appointment cancelled can't get new glasses

NHS booked an eye appointment with SpaMedica and then cancelled the appointment at the last minute. Next appointment 2 months time! Can't get new glasses until I have laser treatment. But cant get the laser treatment until Spa medical check the eyes. catch 22. No reason given for the cancellation.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Clarence House…

Why bother even going to Clarence House medical centre, my husband works for the nhs infact with out him there would be no med gas in most of the operating theatres in north wales but now he desperately needs an appointment because he’s in so much pain it’s a different story. Clarence House is part of the betsi trust and the place is a total joke , no appointments no empathy no willingness to help and believe me we have tried everything to get an appointment

September 16, 2025
Unprompted review
Rated 1 out of 5 stars

I always get treated like dog sxxt by…

I always get treated like dog sxxt by the NHS , they do not care about my mental health or autism always refuseing to give me support and treatment every time because they are always make excuses saying they are underfunded no staff , very perfetic , constant excuses rubbish waiting lists constantly, lack of care and support ,Maybe you should start thinking of patients instead of yourselves ✊

September 8, 2025
Unprompted review

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