ENGS Commercial Finance Reviews 

136
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

ENGS screwed me out of 2 Motor Coaches that I took over and was paying for. They were aware of me assuming a loan and waited till the end to take the buses back. I would highly recommend to stay away... See more

Rated 2 out of 5 stars

We financed a equipment through ENGS earlier this year. There was a delay in getting machine delivered, and we paid in interest fee for everything single day delayed. We have been in business almost 3... See more

Rated 3 out of 5 stars

My sales guy was excellent. Very satisfied with my purchase, however, two months later I still do not have any type of statement that shows me how much of my payment is towards principal and inte... See more

Rated 1 out of 5 stars

this company does nothing but spam people. I keep getting emails from them despite numerous requests to stop contact. I have no need or interest in their services. nor did i sign up for t... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Car Finance and Loan Company
  3. Commercial Insurance Company
  4. Insurance Agency
  5. Loan Agency

Information provided by various external sources

ENGS Commercial Finance Co. (“ENGS”) is a Mitsubishi UFJ Lease and Finance (“MUL”) company. MUL is one of the largest financial institutions in the world, and part of Mitsubishi Corporation, one of the largest and most respected companies in the world. ENGS provides best-in-class Lease and Loan solutions that enable our vendors to sell more equipment, more efficiently. With the global backing of MUL, we have capacity, ability and appetite that few in the market can match, plus international capabilities in the U.S., Canada, Asia and Europe.


Contact info

1.9

Poor

TrustScore 2 out of 5

136 reviews

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1.9

All reviews

(136)

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Rated 1 out of 5 stars

TREAT BADLY

I ASK FOR TITLE AND THEY LIED TO ME I'VE BEEN CUSTOMER FOR 23 YEARS AND ITS BEEN BAD.TO ME

October 10, 2019
Unprompted review
ENGS Commercial Finance logo

Reply from ENGS Commercial Finance

Thank you for taking the time to share your experience with our company. We take your and all customer’s feedback seriously. Our goal is to consistently provide a high level of customer service. Based on the events you describe; we did not meet this goal. We will be reaching out to you to address your concerns

Rated 2 out of 5 stars

Butthurt if paid off early!

Getting the loan is great. Quick. Fairly easy process. BUT, after paying a loan off early, ENGS is a pain trying to get the title of the paid off equipment. I'll be using different lenders just because of this. I usually sell my equipment when it's still worth some money, not wore out. I was under investigation due to this timeframe. If ENGS has the money, release the damn title.

October 5, 2019
Unprompted review
ENGS Commercial Finance logo

Reply from ENGS Commercial Finance

Thank you for taking the time to share your experience with our company. We take your and all customer’s feedback seriously. Our goal is to consistently provide a high level of customer service. Based on the events you describe; we did not meet this goal. We will be reaching out to you to address your concerns.

Rated 5 out of 5 stars

ENGS

It was a great experience working with ENGS everything was sent and explained in a timely manor. What questions I did have were answered with only one call to customer service. Will definitely use ENGS again.

October 3, 2019
Unprompted review
Rated 2 out of 5 stars

Not Convenient

Not Convenient
ENGS sold our note to BBT and then bought it back. We had a lot of extra paperwork that we had to do at the request of BBT. All of which we had already provided to ENGS. It was a pain in the assets.
I would be very reluctant to use ENGS again.

October 2, 2019
Unprompted review
Rated 3 out of 5 stars

My sales guy was excellent.

My sales guy was excellent.
Very satisfied with my purchase, however, two months later
I still do not have any type of statement that shows me how much of my payment is towards principal and interest. I only get amount due deducted from my bank account every month.
I want to see monthly my balance and have emailed several times and I still have not received anything like that.
So on that end I am very dissatisfied.

October 2, 2019
Unprompted review
Rated 2 out of 5 stars

We financed a equipment through ENGS…

We financed a equipment through ENGS earlier this year. There was a delay in getting machine delivered, and we paid in interest fee for everything single day delayed. We have been in business almost 30 years and financed plenty of equipments over the years, but this one is definitely most uptight company. They are in the business of lending and guess they are entitled to, but experience with them was just not pleasant. Questioned posted (emaiedl and written) are never returned.

October 2, 2019
Unprompted review
Rated 2 out of 5 stars

Incorrect terms communicated

While the care agent explained how the over-payment was being applied, she was the one who was the first one to state that we could NOT pay our loan off early. This made me very upset as when talking with the rep who put our loan together, my husband and I made it VERY clear that we wanted to be able to make over-payments to be able to pay the loan off early if we could and he NEVER once indicated that wasn't an option.

October 2, 2019
Unprompted review

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