Enlighten Smiles Reviews 387

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality and effectiveness, with many achieving significant whitening results and a more confident smile. The ordering process is frequently described as simple and easy, and the delivery service is highlighted for its speed and efficiency, often arriving within a few days. However, some customers experienced issues with sensitivity during the whitening treatment, with a few finding it severe and prolonged. A small number of reviewers also felt that the promised whitening results were not fully achieved, or that the product did not work for them as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the effectiveness of the... See more

Quality

Users describe positive interactions with quality. Many customers are very pleased with the outcome, noting... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and quick... See more

Service

Reviewers highlight positive aspects of service, noting great service, quick delivery, and efficient customer... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Based on these reviews

Rated 5 out of 5 stars

Order process is simple and easy to follow. Delivery within 2days by first class with Royal Mail is pretty good although the tracking system does not show the delivery process like other courier se... See more

Rated 5 out of 5 stars

I purchased the whole kit from my dentist which was the whole teeth whitening I had to use it for 3 weeks very pleased with the outcome come my teeth are so white and now I buy the tooth paste Only... See more

Company replied

Rated 5 out of 5 stars

From beginning of 3wk treatment I experience excellent care Never believed my teeth would whiten After many years of not wanting to smile to now where I cant stop smiling. My teeth has reache... See more

Company replied

Rated 5 out of 5 stars

Amazing and long lasting results, l love how clean and white my teeth now are! Better than I have seen before and really noticeable improvement on whiter and healthier smile!! Highly recommended 😀

Company replied


Company details

  1. Teeth Whitening Service
  2. Cosmetic Dentist
  3. Cosmetics Industry
  4. Dentist

Written by the company

Whiten with a Guarantee ⭐️ We manufacture the best UK based professional teeth whitening system and our latest evolution, EVO4 is our fastest and most effective formula yet. With precision designed custom whitening trays, EVO4 gives VITA B1 results in just three weeks, and long-lasting results without the need to make lifestyle compromises. Carry on enjoying red wine and other favourites while living life to the full.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

387 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good quality product

Good quality product, good delivery time, quite expensive but he's when there are offers.

April 9, 2026
Enlighten Smiles logo

Reply from Enlighten Smiles

Hi Nicole,

Thank you for your feedback! We’re really pleased to hear you’re happy with the quality of the product and the delivery time.

We’re glad you’ve been able to make the most of our offers too, it's something we aim to do so our customers can get even more value from their purchases!

We really appreciate your support!

Rated 5 out of 5 stars

Great products for whitening…

Quick response on help line to amend delivery address. Also quick delivery . The toothpaste definitely keeps my teeth whiter.

April 10, 2026
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Reply from Enlighten Smiles

Hi Sue,

Thank you so much for your review! We’re really pleased to hear that our team could quickly help amend your delivery address and that everything arrived nice and promptly

It’s also great to know the toothpaste is helping keep your teeth looking whiter. That’s exactly what we love to hear!

We really appreciate your support!

Rated 5 out of 5 stars

Thank you for the quick delivery of my…

Thank you for the quick delivery of my smile-helping, ‘Whitening’ toothpaste!

I can ‘venture-out’ without worrying or scaring others!

April 10, 2026
Unprompted review
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Reply from Enlighten Smiles

Hi Harvey,

Thank you so much for your lovely review! We’re so glad to hear your delivery was quick and that your Whitening toothpaste is doing its job! :)

A confident smile makes all the difference, thank you for sharing your experience with us!

Rated 5 out of 5 stars

Toothpaste

I’ve been ordering this for a long time now and I love this toothpaste it’s amazing and so are my teeth nice and white 🤩🤩🤩

April 8, 2026
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Reply from Enlighten Smiles

Hi Kerry,

Thanks so much for your kind words! It means a lot to us that you’ve been using the toothpaste for so long and are still loving the results!

So glad to hear your smile is staying nice and white! we really appreciate your continued support! 🤩

Rated 5 out of 5 stars

Great deals and great product

Great deals and great product. Speedy delivery too

April 7, 2026
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Reply from Enlighten Smiles

Hi Janine,

Thank you so much for your review! We’re really pleased to hear you’re happy with both the product and the deals, and that your delivery was nice and speedy.

We really appreciate your support!

Rated 5 out of 5 stars

Good product, swift and usually free delivery for…

Good product which I’ve used for several years on my dentist’s recommendation. Delivery is always very swift (by Royal Mail) and free on bulk purchases.

April 7, 2026
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Reply from Enlighten Smiles

Hi Eileen,

Thank you so much for your lovely review! We’re delighted to hear you’ve been using the product for several years following your dentist’s recommendation! Your loyalty really means so much to us.

It’s also great to know you’re happy with the swift delivery and free shipping on bulk orders, we always try to make it as easy as possible. We really appreciate your continued support!

Rated 5 out of 5 stars

I purchased the whole kit from my…

I purchased the whole kit from my dentist which was the whole teeth whitening I had to use it for 3 weeks very pleased with the outcome come my teeth are so white and now I buy the tooth paste
Only thing I would say I would like to buy more of Enlighen tooth whitening kit rather than purchase from my dentist but you don’t supplie to the public

April 7, 2026
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Reply from Enlighten Smiles

Hi Dawn,

Thank you so much for your lovely review! We’re delighted that you are so pleased with your whitening results and that you’re continuing to maintain them with the toothpaste!

We completely understand wanting the convenience of purchasing the whitening kit directly, and we truly wish that we could offer that! However, due to the regulations around whitening products, these can only be provided through a dentist, as they remain responsible for overseeing your treatment!

We really appreciate your support and are so glad you’re enjoying your results!

Rated 5 out of 5 stars

Prompt delivery.

Prompt delivery.
I took advantage of the discount as I only use Enlighten.

April 7, 2026
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Reply from Enlighten Smiles

Hi Colleen, Thank you so much for your review! We’re really pleased to hear your delivery was prompt and that you were able to make the most of the discount!

It means a lot to us that you choose to use Enlighten, we're so happy to have a permanent place on your countertop!

Rated 5 out of 5 stars

Excellent products great for whitening…

Excellent products great for whitening and sensitivity, really works .

April 7, 2026
Unprompted review
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Reply from Enlighten Smiles

Hi Ellen,

Thank you so much for your lovely review! We’re so pleased to hear the products are working well for you, especially for both whitening and sensitivity!

We really appreciate your support!

Rated 5 out of 5 stars

Use Enlighten all the time since having…

Use Enlighten all the time since having my teeth whitened. Great product.

March 12, 2026
Enlighten Smiles logo

Reply from Enlighten Smiles

Hi Sharon,

Thanks so much for your review! We love hearing that you’ve been using Enlighten consistently since your whitening and are still enjoying the results!

We really appreciate your support!

Rated 5 out of 5 stars

Does what it says

What a great product. Could see a difference in a couple of days. Would definitely recommend

March 11, 2026
Unprompted review
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Reply from Enlighten Smiles

Hi Joyce,

Thanks so much for your lovely review! We’re so happy to hear you noticed a difference so quickly, that’s always the best feeling!

We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Online success

Website very informative advising how to maintain a smile. My first order was delivered in good time with tracking details provided.

March 30, 2026
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Reply from Enlighten Smiles

Hi Jackie,

Thank you so much for your lovely review! We’re really pleased to hear that you found the website helpful and informative, and that your first order arrived promptly with tracking provided!

We really appreciate you taking the time to share your experience and hope to see you again soon!

Rated 5 out of 5 stars

Amazing and long lasting results

Amazing and long lasting results, l love how clean and white my teeth now are! Better than I have seen before and really noticeable improvement on whiter and healthier smile!! Highly recommended 😀

March 28, 2026
Unprompted review
Enlighten Smiles logo

Reply from Enlighten Smiles

Hiya Sarah,

Thank you so much for your amazing review! We’re over the moon to hear how happy you are with your results and that you’ve noticed such a clear difference in the whiteness and overall look of your smile!

It’s great to know you’re enjoying long-lasting results too! that’s exactly what we aim for! We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Great service products good

Great service products good

March 2, 2026
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Reply from Enlighten Smiles

Hi Janet,

Thank you for your review! We’re so pleased to hear you were happy with both the service and the products! It makes us so happy to hear!

We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

I love Enlightens products

I love Enlightens products, they are wonderful for my teeth. I feel as though they really work. We had a mishap with delivery that was no fault of theirs and they promptly replaced the missing item and the customer service was brilliant ! Would recommend

October 17, 2025
Enlighten Smiles logo

Reply from Enlighten Smiles

Hiya Molly,

Thank you so much for your lovely review! We’re thrilled to hear that you’re loving our products and that you’re seeing great results!

We’re also really pleased that we could quickly resolve the delivery mishap for you and that you had a positive experience with our customer service team, that means a lot to us!

Thank you again for your recommendation and support!

Rated 3 out of 5 stars

I did my course last December.When I…

I did my course last December.When I reached my second syringe I’ve noticed that the supply was only for 6 days/should be 7/
I contacted my dentist who contacted the company.They sent me straight away a full syringe!
I went through a mild to horrible pain during using the second syringe./I think I did it more than 10 days because I had to have a break between /Sadly when I finished my tooth wasn’t even close to the promised B1.
They sent me straight away a full syringe again.
We discussed with my dentist about the terrible pain and she said she had several patients said the same so she reported back to the company.
I had to do the syringe 2 again in March to get the results.I managed to do 2 nights but after the second one I had terrible pain again so I had to stop.I contacted my dentist who said sadly the Enlighten did not respond her report about the severe pain for many customers.
Tuesday was when I had the last used the whitening and today is Friday and I am still having pain in my tooth.
We still waiting for the respond as my dentist said she sent the report again.

March 24, 2026
Unprompted review
Enlighten Smiles logo

Reply from Enlighten Smiles

Hi Erika,

Thank you for taking the time to share your experience with us in such a detailed way. We really appreciate you bringing this to our attention, and we’re very sorry to hear that the treatment did not live up to your expectations and that you experienced such discomfort.

We’re pleased to hear that replacement syringes were arranged for you promptly, however the level of sensitivity and ongoing pain you’ve described is certainly concerning and not something to be overlooked. Tooth sensitivity can sometimes occur during whitening treatments, particularly depending on individual factors such as enamel condition, clenching or grinding of the teeth, or treatment planning, but it should always be manageable, under the guidance of your dentist

In terms of the shade outcome, some patients may take a bit longer to reach the B1 shade due to external reasonings, this is why we are to discuss the case with your dentist to evaluate the best next step, which is why your treatment may have taken longer than most other cases.

As per UK regulations, we’re unfortunately unable to deal with patients directly regarding treatment, however, we are happy to try and help you on this journey. Your dentist is best placed to assess your symptoms and review your treatment plan, with our full support, and we are more than happy to liaise with your dentist directly, should they require any assistance from our side. Should you be keen on this, please do send us a mail to social@enlightensmiles.com with your consent and dentist information

We’re truly sorry again for your experience and we want to reassure you that we will do everything we can from our side to support your dentist in resolving this for you

Rated 5 out of 5 stars

The toothpaste is amazing and I have…

The toothpaste is amazing and I have been using it for a long time and the service is very good.

March 23, 2026
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Reply from Enlighten Smiles

Hi Sandy,

Thank you so much for your lovely words! We are so happy to hear that you have been enjoying the toothpaste for a long time now! it is great to know that we have been taking care of you with regard to the service as well.

We hope you continue to enjoy your toothpaste and we hope to continue to play a role in your oral healthcare journey!

Rated 5 out of 5 stars

Had my teeth whitened at my own dentist…

Had my teeth whitened at my own dentist with the Enlighten system
Was pleased how it went and had the enlighten toothpaste and the serum one included.
So have just ordered some more of the toothpaste as it does its job well.
Easy to order from you online but wish I could order the whitening gel too when I need to top up my teeth whitening.
The toothpaste was delivered very quickly and well packaged so will be ordering more when I need to.

March 20, 2026
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Reply from Enlighten Smiles

Hi Sonya,

Thank you so much for your detailed and thoughtful review! We’re really pleased to hear that you had such a positive experience with the Enlighten system at your dentist, and that you’re enjoying the toothpaste and serum. It’s great to know the toothpaste is working so well for you and that ordering online was quick and easy!

We completely understand wanting the convenience of ordering the whitening gel for top-ups, and we truly wish we could help with that! Unfortunately, due to regulations around peroxide-based products, it can only be supplied by a dentist or with a valid prescription, so your dentist will definitely be able to assist you in getting some more as and when you need some!

Thank you again for your support, and we hope you'll continue to really enjoy your toothpastes! :)

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Thank you

March 18, 2026
Enlighten Smiles logo

Reply from Enlighten Smiles

Hiya Janet,

Thank you so much for your kind feedback! We're delighted to hear your delivery was prompt and that you had a great experience. We really appreciate your support! :)

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